So....took my first flight aboard BA! Awakened at 3 a.m. to get to Vaclav Havel Airport in Prague…read morein time for a 7 a.m. flight to Heathrow. I was in line, after figuring out the "desk situation" at 4:50 a.m. As I was waiting I asked the young employee, whose job it was was to smile and direct traffic, if flight 853 was the equivalent of American Airlines flight 6632 as is written on my printed paperwork from the airlines. The woman told me that I had to look at the departure board. I told her that I checked it already and there was nothing connected to AA6632. She told me again that the numbers "flip" and that I would have to stand in front of the board for a while! British Airways, do you know that your employees at the Prague Airport know nothing, seemingly, about your alliance with American Airlines? sheesh. I continued to wait in line while the TWO employees checked people in. There were about 80 people in front of me. Half hour later 2 more employees came to help. I guess they didn't want to get out of bed as early as I did! At 6:10 (!!!) I received my boarding passes. It took me a while to get through security and I ran to the gate. I will now add BA to my list of things/people to avoid for the rest of my life, if at all possible!
(Btw, I had tried to check-in the night before the flight via my Ipad. Your site was whack at the time and would not let me go beyond my phone number as I received an error message when I retyped my phone number.)
Also, since when does an airline "get off" serving even a glass of water without charging? The guy in front of me ordered a Coke--a mini can--and was charged $5.70!
