I only flew with this airline once (Prague to Amsterdam) so my review is somewhat biased.
Initially, I was going to fly from Reykjavik to Prague via Czech Airlines. A couple of days before my departure, I got a phone call from the airline informing my flight was canceled. Not sure why, or more because I did not fully understand the agent on the phone. I had to pay a surcharge to arrange international calls to figure out a plan. I ended up flying with a different airline instead.
The flight to Amsterdam was still delayed for about 30 mins for unknown reasons. The plane ride was only a little over an hour, yet it was one of the bumpiest plane rides I have ever taken. I don't think the weather was particularly terrible, but the pilot kept the seatbelt sign on the entire time.
There was no free snack or water. You had to pay for 2 euros for a bottled soda. read more