Stewart showed up on time, got the job done perfectly, offered some good advice on lawn care, cleaned up and left. You can't ask for more than that! read more

I called at 11:30 AM today and he (Stewart) was aerating my lawn a little before 1:00pm. What I thought would take two weeks to complete between contacting and scheduling a time to do the job, was instead done and completed in two hours. He did a great job and saved me a ton of time. The cost is what I would have paid to rent a core aerator myself, except by having Stewart do it he saved me a ton of time and hassle. I am already planning on having him come out and aerate my lawn again in the spring. Very pleased - no complaints here. I highly suggest calling rather than using the online submittal form. read more

Stewart has been helping get my lawn in share every spring and fall for several years. He is very knowledgeable about lawn care and always recommends cost effective easy ways to make my lawn healthy and look amazing all year. I would highly recommend hiring Stewart! Read more read more

Aerating Thatching Co - a fountain in a garden - Lawn Services Near Me - Seattle, Washington

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Last year Stewart ghosted me with no follow up in the email or by phone. This year he said he was going to come, but he did not show up. I prepared my whole yard by pruning and placing flags in all the places that the sprinkler heads were, but that was really just a waste of time. My wife and I had planned to hike for the day, but I canceled that in order to do this lawn job with Stewart. I guess I'll hire another company or do it myself. read more

I really had high hopes for Stewart and his company doing work on aerating, seeding and soil modification after reading his site, watching videos and reading reviews. Unfortunately my experience has been horrible though and wouldn't recommend him. It started with filling out his form online for service, which I never heard back from so after a week I called the number and left a message thinking maybe the form had issues. Never got a return call, so another week decided to call again and left another message. Shortly after that message I received a text asking me to fill out the form for faster service. I did right away, texting back it was complete. 5 days later no call, text, email...nothing. Texted the number again that I hadn't heard anything and still nothing.... So with that customer service I would definitely recommend staying away. It's really sad, it's so hard to find good quality yard help around here without people either being flakey or just doing a poor job. I mean I'm trying go give you my business and can't get any sort of response over weeks and multiple tries? Chalk this up to another one of those horrible experiences with yard help sadly. read more

Stewart did a great job on our yard and left me with the tips I need to keep it looking great. The service was fast and responsive and I appreciate the work they did. read more

I wouldn't know whether Aerating Thatching Co. does a good job or not. Three years in a row I've filled out the on-line form in the Spring time frame requesting a quote. My location is listed as being in his service area. Not once in three years have I ever received any kind of response. Not even a "we aren't available". Nothing. I have a fairly large lawn in which the Full Meal Deal is likely upwards of $500, which I'm willing to pay. Business must be darned good if they can blow off customers who properly fill out the Quotation form. That's over $1500 that I would have paid over three years. I personally find this unprofessional. You don't invite people to fill out a Request for Quote, meeting all the parameters, and then just not respond year after year. Not the only service company who does that either - others respond immediately. Apparently business must be darn good, or my money isn't green enough for him. read more

Poor response. Finally got scheduled after several attempts. Today waited 4-6 pm as scheduled and no one came. I used Stewart before but now I rate him as poor. read more

I have used this service in the past and they were great. But the last three years, they have either completely ignored requests for appointments or failed to show up. I finally got a hold of the owner on the phone and his reply to me was: I don't have time to service your area so maybe try me again later. Don't advertising on your website and flyers that you service more than the Eastside to show that you have a larger than actual service area. read more

Scheduling was incredibly easy. Communication was simple. Pricing was clear and upfront.

We scheduled an online appointment for Tuesday, and I waited here all day, but they never showed up. I emailed midday to ask what time they would be coming, with no response. Then, on the following day, I emailed again to remind them that I had an appointment that they didn't keep, and I also called and left a message. It has been three days and still no response. I'm giving up. read more

I found Stewart's company on a Google search The positive reviews were so positive that I went ahead and asked him to come aerate my lawn. (I was impressed that he courteously responded to most of the negative reviews, shedding light on both himself and the client.) I called him yesterday just after 8am, and before he went into the field to work for the day. His is a small business, without a receptionist. He told me he could come today "after 8:30" and gave me an estimate, which was spot on. He and his associate arrived this morning around 8:45 and the work has now been completed to my high satisfaction. He explained everything he was doing, made suggestions on what I could do on my own (he lists a rake on his site for removing moss), and explained that the wetting agent he spread would have an effect for roughly the next month. In both our phone call and meeting here on site, he was courteous, professional and expert. I told him I would want him to come back in the spring, and he suggested the best way to reach him would be to fill out a request for quote on his website. I owned a small customer facing business for 15 years, and understand his challenges. His is a small shop, without a receptionist, and he is out in the field most of the day, working across the greater Seattle area. If you want to reach him most efficiently, either call between 8am and 8:30am weekdays, or (as he suggested) fill out the request for quote form on his website. read more

Stewart came out today to look at our lawn for the first time....it's not pretty. He has a lot of knowledge about lawns and lawn care and aerated it quickly and efficiently. He also had the difficult task of telling me that a portion of our yard which we sodded ourselves in October had "failed" and needed to be removed and replaced. Not easy news to deliver, but he told me straight up and then proceeded to give me instructions on the best way to deal with the task and what to replace it with. Tough first visit, but I know we will have him back to thatch out all that beautiful Northwest moss in the fall. read more

No service. No explanation. No response. I attempted to schedule an appointment online starting in mid-March. I received a response via email with three scheduling options and I chose the last available appointment time available in April. This appointment was confirmed by the company via email. The day came and went with no one showing up. I emailed to reschedule - the reply was some excuse related to a new phone system. I asked for a new appointment and was told to stand by. I never heard back from anyone. The owner clearly does not value his customers' time. What a huge waste of time and effort! read more

I'm not sure how I missed the poor reviews given to this company... I should not have contacted them. Not only it took a while to make an appointment (just like it did for almost everybody else who wrote a Yelp review) but they came earlier this week for a lawn tune up and they did a VERY poor job... They used a hand aerating tool (not a core aerator,) poked a few holes in my lawn (most moss is still siting there,) probably fertilized (I can't see the difference but that was part of the job/contract), and PARTIALLY seeded. I had spent days (prior to Aerating Thatching coming to my house) getting rid of ivy and cleaning weed so they could seed grass in the open soil... and not ONE seed was left in the recently cleaned area. I wasn't at home when they came to do the job but it probably took them 15-20 minutes to do what they did... I'm NOT HAPPY. read more

Two words: VERY FRUSTRATING!! Did not show up. No notice, nothing. I had asked to make sure we got in early in the day for aerating as the soil was delivered the day before. Sent email requesting an ETA as we were concerned the weather report kept moving up when the rain was coming in. We now have six yards in our driveway that we've covered and will start spreading in the morning. Aerating will have to wait until the spring. Will contact another company to do it. read more

Scheduled aerating for a Saturday. He called and said he'd be out in the next couple of hours. I said I might not be there but my husband would be. After disclosing I was gay, he was a no call no show for our appointment. After 2 hours I called and left a message. I finally get a call back and he said he was at my property but no one was home and he was unable to accommodate our lawn. I don't know if he ever even looked at the lawn. He said he knocked on the door but our dogs never barked and at least one of us was home the entire time. I asked him why he wouldn't have called me the moment he decided he couldn't aerate our lawn. To which he replied, Well, I'm calling you now. Horrible customer service. read more

No show for their appointment and did not call to say they would not make it. Called me the next day and I said come over. I used this company a few years ago and they did the thatch job for their advertised price. Now it's bait and switch. They said to rake up the thatch it would be an additional $80 on top of their advertised price of $120. The price to rake is not reflected anywhere on their flyer. I would not do business with Aerating Thatching Co because they make appointments and don't show and their prices on their flyer are not reflective of the true cost. This is no way to do business. After reading some of their other reviews on Yelp, there is a pattern here. Stay away from Aerating Thatching Co. read more

i have called a bunch of times and emailed and text for two weeks. he has not returned any of messages at all. I guess some people are not into customer service anymore. I saw his truck at my neighbors house but did not want to bother him while he was working, so I called the number on the side of his truck. No response at all. Would not recommend read more

Don't waste your money. There were 3 of us that had our small front yards thatched and seeded."Stewart" was going to return two weeks after seed was down to take pictures of the progress. Well, he never showed so maybe he already knew how crappy the job was that he had done. We started making calls. Messages were left several times and were never returned. The last call we made was met with a message on the company answering machine saying that they were closed for the season. It's been approx 5 months and still no return calls, or letters. The lawn has not changed, still looks horrible after hundreds of dollars spent. I have a feeling even if he would have come by that it would have cost more $. Save yourself the trouble and use another thatching company. read more

Had a good experience with these guys aerating my lawn. Not sure if the seed that was thrown down will take but that could be up to Mother Nature If u need aerating adap give them a call read more

Stewart replied quickly to my e-mail inquiry. He came out the same day and aerated my lawn. Great service.

Great job again this year. I have used Stewart from many years and am very happy. He does a great job. If you have him thatch make sure you pay for him to rake up the thatching. I think the price is different if you rake it yourself or have him do it. read more

Well... that was quick. I called to ask what the price was for aerating and how soon they could swing by and they were at my house in about 15 minutes. Aerating is simple task but I'm not about to rent a machine and do it myself so the price was okay with me. Stewart gave me some pointers on what to do next. Really appreciate the quick service and helpful tips. read more

I have been pleased with this company. We have had them work on our lawns for two homes, and they have been honest, consistent, and hard working. They are honest with their rates, consistent with their quality, and have been good with communication. Plus, our lawn consistently looks better after every time they serve us (twice a year). We plan on continuing to use them in the future! read more

I have used Stewart for several years. He is always prompt. His prices are very reasonable. He has dethatched my lawn and aerated. And my lawn is looking great! read more

Stewart does a great job at a very reasonable price by operating in a very efficient manner. That means at times he may not be able to get back to you immediately by phone, I have found that requesting a date a week in advance for an evening he is scheduled in my neighborhood has worked well. His crew is constantly moving from the time he arrives to the time they leave. Meanwhile Stuart generously shares his knowledge on lawn care answering any question I had regarding grass seeds, limes, etc. The first time he came when my lawn was too dry to effectively aerate he suggested coming back later after my ground was more moist. That tells me that he puts the quality of the lawn care over the additional cost and inconvenience of a return trip. . read more

I am really surprised at some of the comments left by other people about their experiences. I feel like they're referring to another company. Our experience was COMPLETELY different! We would definitely recommend Lawn Tune ups! This is our second time using them and we'll be having them come back out in the Fall, too. Stewart is incredibly knowledgeable about different lawns and what it will take to get your lawn looking good again. He also takes time to listen to your concerns and inquiries. He doesn't push the use of chemicals if you're partial to an organic yard and lawn, but he does advise what will work, won't work, and about how long alternatives processes take. His team is very efficient and quick once they start working on your yard. Aside from the very reasonable price for all the work they do, we were equally pleased with the customer service. read more

I live in Lynnwood, and had Stewart aerate and thatch my yard. He did a good job, but when I wanted him to come back and aerate again, it was hard to get a hold of him. After a couple attempts, we finally spoke, but he never returned my followup calls, or showed up to do the work! read more

I am so disappointed. I have previously had good experience with Stuart. Now, $100 to thatch a tiny area, and I mean tiny, with no reseeding or anything was a terrible rip off. Just like someone with a truck coming to my door to offer "help." I am so sad that this business used to be seemingly upstanding and now just money grubbing. How awful. read more

I called this company on Friday afternoon and left a message to get an estimate for aerifying on two residential properties. I received a response back on Tuesday morning, letting me know he was available to come out Tuesday afternoon or Wednesday morning and that there was a flat rate charge for aerifying. The price was very reasonable. So I made an appointment for him to come out at 12 noon on Tuesday. He arrived on time, assessed my lawn, and aerified it. He did a wonderful job, pulling out a lot of plugs. After he was finished, he discussed with me what could be done to improve my lawn, and suggested what I myself could do to save money. He never pressured me into purchasing other treatments from him. He told me step for step what to do and where to purchase the items I needed to keep my lawn lush, green, and healthy. He said it was more cost effective for me to apply the treatments instead of him to do it. He then completed aerifying at my mother's house going above and beyond what was requested of him. He applied a lime application and soil conditioner both reasonably priced. Stewart the owner of this business is a wonderful, professional, honest, and intelligent, man who takes his business very seriously. His equipment is very clean and kept in good working order. Both my mother and I were very pleased with our service from this company and will use them from now on. Thank you Stewart. read more

I wish I had read the reviews before scheduling this company to thatch my lawn. I cancelled several appointments to have them come to do the work on a Thursday. Like several other reviews, no show and no phone call. Try someone else. read more

I have been trying to get ahold of Stewart for months. Does not return call, emails, or website contacts. Bug thumbs down!

We've used the company for 3 years. Stewart has always been responsive and our grass has progressively improved each time we've followed Stewart's recommendations. His costs are reasonable as I've rented equipment like his in the past & done the work as well...it's not cheap, a big hassle to get the equipment transported and tough work. read more

Great service! I called on Friday at noon, and Stewart was at my house on Saturday morning at 9:00. Yard is aerated and ready for my seed and fertilizer. read more

I've used this guy twice now to do aerating. He was very responsive for me. I called on a Thursday and he was out on Sunday and did a great job. Stewart also had lots of good recommendations that he freely passed along to me for continued care of my lawn. read more

i have used this company for the last 4 years and find Stewart, the owner, returns my calls quickly and i get schedule for service within a couple of days. he comes when he says he will and gets right to work and does the work i require on my lawn. Its nice to have a name in your contact list that is there year after year and performs the work required so well. the nicest thing is my price has not gone up in the 4 years i have been using him. i recommend this company, aerating and thatching very highly. read more

I have been using the Aerating Thatching Co. for 3 years and I am extremely happy with the service that they provide. Stewart Armour is a pro! He is very dedicated to helping the customer get the best looking lawn possible. He also makes recommendations on products (that he doesn't sell) to help keep your lawn looking awesome. His prices are fair, he is passionate about grass and I would refer him to anyone. read more