If you think getting a passport has to be a soul-crushing government drag, the UCSD Passport Office…read moreis here to completely shatter that reality. Absolute legends work here. We went in for a minor's passport and photo, expecting the usual bureaucratic slowdown. Instead? We were in and out in under 10 minutes. 10 MINUTES. The staff wasn't just kind and helpful--they actually seemed to legitimately enjoy their jobs, which is a rare unicorn find these days. Fast, friendly, and flawlessly efficient. 10/10, no notes. If they ran the rest of the country, we'd already be living in the year 3000.

We arrived at 3:05 to renew our 11-YO's passport and left at 3:15, when our appointment was…read morescheduled to begin. Completing the forms at home and bringing the back-up documentation (with copies) really helps. Thank you Andrew for the speedy, friendly service! And thank you UCSD Passport Office for providing free on-campus parking :)

Passport Now just saved my arse and it didn't cost me a dime. How great is that? All started cpl…read moredays ago when I was checking into my intentional flight and the airline system wouldn't let me due to 'passport validity'. My passport expires in 5 months and me being an idiot didn't know about most countries 6 months minimum rule. So it's a Sunday and I'm freakin' out and I come across Passport Now and gave them a call. Went to voicemail. I received a text right away to which I replied asking someone to call me back asap. Shortly later I get a call back from Larry, who turned out to be a Godsend. I explained to him my situation and Larry was honest and said the quickest turnaround time they could do for me was a cpl days which wouldn't work for me since my flight was Monday night. So Larry advised me and gave some suggestions that I could do myself to try to get a new passport by the next day. Long story short, everything Larry suggested was spot on. Not gonna lie, it was still pretty stressful naturally but I was able to get a new passport by Monday afternoon and make my international flight later in the evening. I am going to recommend Passport Now to any friends that need their services, They are top notch and truly care about helping people out.

It's pretty scary to need to obtain a VISA. We needed on for China. I read on various sites we…read moredidn't need one, but as it is with the internet, they were incorrect/didn't explain the limiting restricts well. We worked with Passport Now and everything was handled with the utmost information. Communications were great, they handled all my questions quickly and in a manner I could understand and feel confident I went with the right company. I can easily HIGHLY recommend using Passport Now for your future travel needs. You won't be disappointed.

I had an extremely disappointing experience with this travel agency while applying for a China…read morevisa. I realized I needed my passport to come back to the US after a cruise so I contacted the owner and made an appointment for FedEx to pick up my passport while we were waiting in a Canada hotel. Unfortunately, the agency missed the scheduled FedEx pickup. After we begged the owner had an employee take my passport to a nearby FedEx location. What happened next was the most upsetting part of the experience. While we were in the process of paying the FedEx shipping charges, the owner told us that unless we paid an additional $80 for the employee to deliver the package to FedEx, he would not release it for shipping. Since my passport was urgently needed for international travel, I felt I had no real choice. This situation was stressful, unprofessional, and completely avoidable. We had originally planned to use this agency for future visa and travel services, but after this experience, we will never do business with them !

I went in to renew my China visa and it was the easiest experience I could have imagined!…read moreDefinitely way more straightforward (and noticeably cheaper) than any of the online services that populate Google, and the turnaround time was super fast. They double checked my visa application with me and sent me on my way, saying it would be ready for pick up in 2-3 weeks. 10 days later it was already good to go! Thanks for making a daunting seemingly daunting process so easy!

This is a really helpful travel agency that offers to submit your Chinese visa application for you…read moreat a great price. I wasn't sure what to expect because the last travel agency I worked with charged a lot of money and wasn't as clear or as helpful. The agents here really work with you every step of the way. They also provide rush processing at a higher fee; however, it was still WAY cheaper than the standard fee with the first travel agency I tried to work with. I would definitely go here again if I need a new visa and/or if I would like to get a travel package to China!

Extremely happy with the process to get my 10 year visa. They double as a consular office so it…read morewas incredibly efficient, about 15 minutes, to be interviewed to complete the app and have visa photo taken at same location. I've gotten multiple China visas in the past and this was the most efficient and first time I could complete the app in our finest city. Time to receive was as promised within three weeks. 谢谢你 for the epic service Phoenix!

Excellent service. I once had an emergency china visa situation for one of my clients. The owner of…read moreEW personally drove up to LA , stood in line , got the visa and drove back and hand delivered the passport. I'm a lifetime customer!!

If you want to get scammed by Vi the owner, this is the place to come to for your travel needs. We…read morewanted to travel to Singapore, Malaysia, Bali, and Taiwan. He initially booked the whole trip with air fair and the touring itinerary that seemed to be fair pricings so we agreed to it....once we agreed to it he said, the price is now increased to $700 more and it was only one day later. Wasn't too happy but we proceeded anyways. Then the very next day we get another email from Vi, he tells us there is another increase in price roughly $400 for the both of us. His excuse was that we booked too soon he needed much more time in advance. By this time we are looking at our trip to be roughly $10,000 for flying coach too, not even business class. Extremely livid at this point! Well, on the touring company "Charming Holidays" website and the brochure he handed me and my wife it clearly is written they leave every Mon, Thurs, Sat. Furthermore, this is not what he initially informed us. If this is the case then why did you quoted us the prices and worked out the whole flying schedule and touring package, and the price with us? Be warned: Vi, his business style is to pressure you into giving him your passports so he can save your spot immediately and then he will charge you a lot more once he knows you are interested. As for doing the Visa you can do it yourself online. Don't let him scare you by saying it is very hard to do it yourself and there are frauds online. Make sure you go to the government website and save yourself $200 per person in comparison to what he charges you (which is outrageous). He has no people skills what so ever...always trying to rush you on the phone and hang up when the conversation has not ended. He will try to convince you to travel to somewhere else instead of the country you wanted to go to. This place deserve a "zero" star not even 1 star review.

We needed visas for India. After reading the nightmare experiences on yelp for those going…read moredirectly to the Indian Consulate in San Francisco, not getting visas in time for their trips, I decided we should go to a visa service. Tony relieved me of all the stress of not getting our visa in time. We are very thankful for his services and recommend him highly for any visas. Leave the stress to the professionals! Thanks Tony kwdestinations/Katherine

The company I work for requires quite a bit of international travel for our diverse group of…read moreemployees. With that, it usually includes special requirements for visa processing to get them to their destination. The process was a bit overwhelming until I was referred to World Passports & Visas. I started working with Tony Cummins who is absolutely AMAZING! He is always willing take time to explain instructions, answer my questions, and following up/providing status updates. He really makes the process as easy as 1-2-3! I highly recommend World Passports, you will not be disappointed. Thank you Tony, I know all of us that work with you appreciate your time and assistance!!!

Without realizing it, my passport had expired, so my dad recommended that I get it renewed at…read morePostal Etc. My parents always came here for their passport and visa needs, and the manager Connie Ngo took excellent care of them. When I called to confirm if she was still doing passports, Connie was very pleasant on the phone. She gave me a few pointers on what to wear. Since the background of the photo will be white, she suggested that I wear something colorful so my photo won't look washed out. She also mentioned that she accepted cash, checks, and money orders. Credit cards were also accepted, but there was a 3% surcharge. It was nice that she told me this information upfront, because I typically do no carry a lot of cash and I certainly do not bring my checkbook with me when I go out. I would have incurred a 3% surcharge on my credit card had she not disclosed this information upfront. Upon arrival, Connie warmly greeted me and gave me a form to complete for my passport renewal, then proceeded to take my photo. After that, she verified my form was completed and asked if I will be getting a passport book only, or passport with a passport card (government ID). She explained the benefits of getting this ID card, so I decided to get it for $45 extra. She also explained that in 8-11 weeks, I will receive 3 separate items in the mail: my old passport with holes punched it to make it invalid, my new passport book, and my passport ID card. I made out 2 checks: US Dept of State: $160 (passport book & passport ID card) Postal Etc: $65.06 (service fee, including passport photos) Connie mentioned that if I travel to countries that require a visa, she can help get that prepared and she can be a resource to confirm if a country needs a visa. Overall, I had a very pleasant experience. I came at a busy time and Connie was basically running the show herself. She had a high school kid help out, but he was practically useless. She had to give him orders on the simplest of tasks, but he still wasn't able to do it right, so she had to step in. If you come and don't get Connie's undivided attention, have patience. She's doing her best to tend to all customers and keep things moving. She's a direct and no-nonsense kind of lady, and this attitude may come off as rude, but I didn't find her rude. There was a customer who was pumping the liquid hand sanitizer and made a mess on her counter, so she told him "it's liquid, not gel, so take it easy on the pumping and don't leave a mess." Despite the busy crowd, the service was quick. Including driving time to and from the store, I was done within my 1 hour lunch break. This store has all kinds of other services, including mailbox rentals, prints, scans, copies, fax, money orders, mail services, mailing supplies, custom packaging, notary, keys, greeting cards, snacks, etc. There are plenty of parking spaces in the shopping center, with reserved spots specifically for this store.

Terrible customer service from the woman who works here. I had a simple fedex drop off with prepaid…read morelabel. She told me she couldn't scan the QR code from my phone and told me to get a different label and print it. Took me over to the printer and took my phone from me to "help me print it". She stuck it on and then proceeds to tell me I have to pay. I was very confused because I've never had to pay at one of these postal places. She never told me I had to pay for the printing and pay for dropping here. She also refused to give me a receipt. Overall horrible experience and rude woman here. She seems like a real dishonest scam artist.

Purple Light Vacations was recommended to us by Brand g Vacations, when we were planning our first…read moretrip with them - a river cruise on the Seine. Jonathan responded to my email inquiry immediately, and I was speaking with him by phone within two hours. We were pleased that he had extensive experience booking clients on Brand g tours, and was very familiar with hotels and tours in Paris. Within a day he had us booked on the Brand g tour and found flights that included a discount on our hotel stay in Paris after the tour. He also help select and book day tours in and around Paris. On the morning we were to fly out of Palm Springs and connect to Paris, we found that our first flight was six hours late! The result was that we would miss our connecting flight to Paris. I contacted Jonathan early in the morning and he coordinated with the airline to rebook on flights that still got us to Paris the same day and only six hours later than we originally planned. His help saved our trip and we still made our boat cruise departure on time. Throughout the planning and during our trip, Jonathan was always available by text or email. He consistently sent us reminders and updates about our tours and flights. With his help our trip was a great success, and it eliminated a lot of stress and work on our part. We definitely intend to us him again to plan future trips.

The at-a-glance overviews were the best part. I liked having the highlights for my community right…read morenext to the highlights for every traveler.