David came on time and did a very good job. He went the extra mile by doing free the dryer vent…read more Thanks a lot!. Will contact this business again in the future.

Good service, up front pricing, and clear communication. Some other companies claimed creosote…read morebuild up was 2 levels higher than it was and quoted absurd amounts.

He was here on time. he cleaned the vent in 45 minute. I will recommend to anybody needs to clean…read morethe dryer ven.

My ducts couldn't be happier. Thanks to Stacey for coming right out. Would definitely recommend…read moretheir services.

This a great service to have done! Just had my a/c ducts, a/c unit and dryer vent and dryer cleaned…read moreby this company. Dan and his helper did a marvelous job! Sparkling! House smells wonderful! They cleaned everything up after too. The price was very good and fair! Definitely recommend!

Detailed and great work. Johnathan was excellent at explaining and communicating. It was all…read moreclear what was going to be done and everything asked for was done professionally. Duct X quotes are on the pricy side of things. On other jobs, I walked away from the pricing and did it myself.

Ben is a standup gentleman. He went above and beyond to make sure our system was clean and setup…read morefor success. We were having major dust and cleanliness issues with our system, and he came and cleaned the whole system and installed a UV light to make sure no more mold issues happen again. Would highly recommend!

Easy to work with, friendly, timely and got the work done…read more Needed to have ducts cleaned and mold was presenting itself on the unit. One company came out and told me needed to replace the "box" and clean the ducts for $3800, however there's no way the box can be replaced without tearing open walls. Austin Breeze showed up and confirmed no way to change the box but cleaned all the components, the area, identified another need that we missed (need cleanout line cleaned). Super nice, very friendly, easy to work with - will call again.

Ben (supervisor, very impressive) gave me an estimate that was half of what another company had…read morequoted for cleaning out our attic duct work. He said we didn't need a lot of the "upsell" in the other quote. Ben showed me what he thought we needed versus not; he took a lot of pictures and sent them to me. He also added a couple of minor items to his quote at no charge. On the day, Pedro (technician, young guy, very sharp) called ahead to let me know that he and a helper (didn't get his name) were inbound. They got in and out quickly. Pedro showed me what they'd done and explained. He took lots of pictures and a couple of videos and sent them to me. Ben dropped by to check on things. I asked Pedro if Top Star also did HVAC work (our longtime guy retired). He said no but he'd send me a name. I've put them on my calendar for biennial (every two years) maintenance visits.

Having just repaired the dryer and needed the air duct to be cleaned out, I found this company…read morethrough Yelp Projects. They were very responsive and detailed with their work and pricing. Henry and Johnny were dispatched to execute the work and they were professional from the start with the coordination of scheduling the work to completion. They explained what service would be completed and were transparent throughout the process. I would highly recommend them and would utilize them again. Enjoy!

In September of 2025, we had this business come out to service our air conditioner. We had no…read morecomplaints at that time. Six months later I noticed that they had been taking out payments of $25.00 per month for the past six months. When I called to inquire about this, the owner wasn't even available to take my call but I was told she would call me back the next day. I was trying to deal with Wells Fargo bank about the charge and could not put this off. When I told the person taking the call, I would turn this charge into the bank for fraud, she called me back in 10 minutes. As I was talking to her, I hadn't yet realized that they had been deducting these payments for 6 months. The owner pulled out some contract written up by a technician named Ethan. Ethan supposedly had written out the contract in such detail, as to cover this business's maintenance contracts, that it was confusing to my husband who is elderly and he didn't even realize what he was signing. The owner said she had been calling us for months to send a tech out here to check on our system but yet never left a voicemail, email nor did she send a follow letter. I did leave a local review as to which she responded defending the company's policies but again she did not follow up with a response by email or letter. She did however, respond online where people can see reviews but cannot see emails or correspondence. After I finally saw what she posted 8 weeks later, which was to defend her company making themselves out to be the victim I decided to pull the local review only because CS is a small town that tends to side with local businesses and so I decided to review her on a more diverse website. If you read other local reviews you will see both positive and negative reviews, so I will let you decide if you want to do business with them. I have not only dealt with businesses in Tx but in two other states I have lived in. I have also been doing business with small business owners in CS for 20 years and never has this happened nor did we find ourselves locked into a contract where my husband did not realize what he was signing. I do take responsibility for not checking my credit card charges more thoroughly or I could have stopped $200 worth of charges that we did pay. I decided only to persue this to protect those less fortunate so as not to sign something they did not understand.

Would not use them if they were the last company available. Poor customer service and they are…read morehappy to take your money. Make sure you read the contract on a service agreement before you sign.

Lone Star Pro Services was very professional. They work clean and everything went smoothly from…read moreconsultation to day of work. We got our HVAC cleaned from dust and molds and they did a fantastic job. We came back to our house with a fresh clean air and it was nice to breathe again inside our home without worrying about the molds and dust. George was very good at communicating and even suggested helpful tips how to take care of our HVAC with recommendations with no pressure. You can tell that George really cares and willing to help. He will let you know upfront what are the things needed to be done. Very professional work from him and his team. Great price and you get professional clean work! Thank you Lone Star Pro!

Great work. Fair pricing. Quick turnaround…read more George and team did a fantastic job with my water damage / mold remediation project. Their work. (Home prep, covering, and barrier sealing) is impressively sharp and clean. His team is punctual, honest, and trustworthy. Would recommend them to anyone.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Their work was so bad. When we said we were not happy, they kept telling us to wait until they were…read morefinished to address. They can't hang cabinets correctly. They didn't complete the texturing of the walls. Construction manager never checked on the progress unless we brought up something to him. We told the construction manager and labor manager something and they would turn around and tell the adjuster that we didn't tell them that. Our mortgage company was part of the problem, but they didn't cause the shotty work.

Update: I was called by the owner and we came up with a plan and got the job done quick with…read moreexcellent results. Very happy. Owner is a standup guy.