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    4 years ago

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    Dudu E.

    Thank you Traci! Your business is appreciated

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    Green Collar Operations - Green Collar Team December 2014

    Green Collar Operations

    (106 reviews)

    I chose Green Collar for my City of Austin Weatherization service. I was hesitant, and called the…read moreoffice to ask questions about the business. Cord spent about 20 minutes answering my questions about how long they had been in business, how they would handle unexpected problems, and what I could expect. The owner Ron came out for the evaluation appointment and he also explained more details of the work they would perform. The installation of new ac ducts went very smoothly and the workers cleaned up after finishing each day. I would highly recommend Green Collar to anyone needing duct replacement or repair.

    As we head into this cold snap weekend, 10/10 appreciation for Green Collar!! They revamped our…read moreflipped home's rather chaotic HVAC system over the past three weeks in conjunction with the City of Austin/Austin Energy rebate program for energy efficiency improvements. The owner of the company provided our estimate, the team arrived within the time windows predicted, they were competent and courteous, and they did a *fantastic* job modernizing our system to heat quietly and evenly throughout. They added a vent to a bathroom that had been inexplicably left without one, improved the insulation throughout, and added an attic walkway for safety. We've been tolerating very uneven temps and noisy vents for the past 10 years, and I wish we would have discovered Green Collar sooner! It is *NICE* in here. I have no reservations about recommending Green Collar's services. Stay warm, y'all!

    Service Wizard

    Service Wizard

    (490 reviews)

    We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

    **1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

    The HeatBusters - Stapling up radiant barrier.  We staple every 4-6 inches on every single rafter.  On average we use about 10,000 staples an attic

    The HeatBusters

    (22 reviews)

    We're in the middle of a hectic renovation with an ancient HVAC system, half our exterior wall…read moreinsulation missing, and some drywall open to the outside. So honestly, I didn't expect an attic makeover ALONE to completely solve our heat problem. Investigate your attic and air leaks before spending quadruple+ the cost to upgrade the entire hvac. With almost fossilized attic insulation, passive inefficient gable vent and no radiant heat barrier, we've been sweating inside the house as soon as the sun was out. While they were working on the attic with the old insulation removed and attic door open, the inside temperature spiked to 80°F with the AC blasting nonstop. Once the new insulation and radiant barrier was in, even our obsolete hvac was able to keep the house cold that we had to raise our target temperature. Mistakes happen, but how a company responds reveals their true character. After the blow-in, negative pressure began pulling loose insulation through hidden gaps around our furnace closet ceiling, clogging our AC filter and choking the airflow. Following a long evening of emergency DIY sealing and cleanup, I reached out to explain the situation. Jim and a technician showed up the very next morning, sincerely apologized, addressed all questions and concerns, and mastic-sealed everything properly. They earned this five-star review because instead of getting defensive, they treated us like human beings, owned the issue, audited what was missed in their protocol, and actively improved their process to prevent it from happening again.

    Heat Busters provided a top notch experience, insulating our attic and installing ventilation…read more Would highly recommend to lower your energy bills! Great customer service - thank you!

    Aero Duct Cleaning ATX - airductcleaning - Updated September 2026

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