best in the game! thought I had a wobble from bad neck bearings turned out it was sheared of grade…read more5 bolts in the triple trees from HD. they replaced them w/ grade 8 hardware, greased the neck beating and set fall away. bike is better than ever and always happy to see these folks!! 11/10

These guys are great, willingness to help and answer any question is have. Very friendly and…read moreknowledgeable. My go to guys for stuff I can't do or figure out.

We were told that they closed down? Iwas hoping that we would get to go there and get a tee shirt…read morebut when we asked if they had a Harley store there in Dutch they said know

Would not even change a tire on my 1997 ultra classic because it's to old.. what a disappointment…read morefrom a dealership! I will take my business elsewhere!

I would give Lucky's seven stars…read more I'm a out of towner and my car busted in Duluth. Being a typical woman I panicked and scrambled for those I knew who would have an opinion about local shops. Lucky's came up more than once. To my delight they were able to get me in fairly promptly. Yes, I am the typical woman and know very little about cars. My raving review comes from the fact I felt it was a fair price (from research) and I really felt like they took a moment to show me what went on and the why. When at other shops you get spoken to like the clueless car customer (that you are). They also worked with me for payment, which I greatly appreciate since it was a surprised expense. Give Lucky's a shot.

Lucky's was recommended to me and I would recommend them to anyone!…read moreThey were able to fit me in for brakes and it was done within hours and price was reasonable. Thank you for the great service and keep up the great work!

Chris was great to me and I stopped by cold and had a back fender that had popped out on a…read moreclose-curb right turn incident! There was a -lasting piece missing, but Chris took it back and fixed the broken piece and put fender and right panel back in at no charge. Will definitely be back when I need services again!1

I think most auto shops make mistakes and some types of negative experiences are inevitable, as…read moreseen in the review world. My experience at this shop took place in 2018. When my vehicle had slid off an icy road and the front bumper and grill were damaged, I took it to Arrowhead Auto Body. They gave me an estimate to have it looked at which was accompanied by a strong opinion that it would be costly to repair and that parts needed to be replaced. I didn't have the funds that day, which seemed to annoy the representative in addition to the fact that I didn't want to dive into a repair before the vehicle was even looked at to assess the damage. I was told I could only leave it parked there for a day or two. So, thankfully, I saw that another shop, Everything Automotive, was across the street, and I took it there. The customer service was awesome, and they actually even let me keep the vehicle parked there for 1-2 weeks until I had the money for a potentially costly repair. When they checked everything, there wasn't any actual damage that needed repair. When I came to pick it up, they didn't charge me anything. The whole experience was a surprise and felt like great customer service and just kindness. I'm sure that Arrowhead Auto Body has allowed for many positive experiences, however, because of mine, I would tell a friend to consider other shops or at least get a second opinion. I've continued to have really great experiences at Everything Automotive. Arrowhead Auto Glass (full auto body shop) is also a good shop.

Over the years I have brought cars to Humes, probably five times and have always been more than…read moresatisfied with the results. Insurance coverage was never an issue. I have no reason to bring my cars elsewhere for jobs big and small. Mary at the front desk is great. Long time employee and knows the business. Very knowledgeable.

Returned our rental car 6 days ago and David Humes sent a Picture of front end damage to this same…read morevehicles and asking us to take care of it today! This guy abuses the insurance companies and will abuse you too!

I hit a deer and was given vague answers by the first mechanic (not at CARS) about whether or not…read moreit was fixable. When I took it to CARS for a 2nd opinion, they let me know it wouldn't be worth fixing without charging me a cent, which I greatly appreciated. They paid me for the scrap metal pickup in cash so I wouldn't have to come back. I felt they were honest with me and didn't try to make a buck off of my misfortune. I would take my car here again.

Paid $2400 for head hasket replacements on a Subaru and they failed within 18k miles. They should…read morehave lasted minimum 100k. My dad also had valve cover gaskets done on a Tundra that failed within 10k miles. Won't be back.

Trustworthy mechanics are hard to find. These guys are the real deal. Don't listen to the trolls…read moreand their 1 griping. I've watched them go above and beyond time and time again. Even seen them decline to do work when it wasn't needed. They remember me by name when I come in.

I've had these folks working on my vehicles for more than 20 years. Very good communication,…read morepricing is fair. Service is on schedule.

We had a really excellent experience with Volkswagen Duluth. Literally traumatized by the last…read morelocal dealership experience we had, I was not looking forward to the purchase of a new car. But Gabriel and Keenan made it literally so easy! We went from test drive to leaving with the vehicle in two hours. The vehicle is exactly what we wanted and we've have had it for a week now and love it! And yesterday we received coffee mugs and fresh cookies in the mail. Lovely touch and we appreciate it! Volkswagen Duluth focuses on customer service, and doesn't act like they are doing you a favor by helping you buy a car. We as consumers have the choice to take our business anywhere we want, and my husband and I definitely recommend Gabriel and Keenan at Volkswagen Duluth.

My experience with Keenan McGovern was disappointing. During the sales process, he was friendly and…read morehelpful, but after we signed the paperwork for our certified pre-owned vehicle, his communication and approach changed noticeably. We traded in our previous vehicle, but the title was still at our families home in Michigan. Keenan told me that this wasn't a problem and that once I returned to Michigan, I could simply mail the title to the dealership. Based on that conversation, I believed everything was taken care of. I was surprised when he later called and told me that I now needed to sign a power of attorney because the dealership had already sold my trade-in before receiving the title. This was never mentioned during the purchase process. If selling the vehicle before receiving the title would require additional paperwork or legal authorization, that should have been explained from the beginning. Buying a vehicle is a significant purchase, and customers deserve clear and transparent communication throughout the entire process. My frustration isn't with having to sign the paperwork--it's that the need for it only came up after the dealership had already sold my vehicle. More transparency upfront would have gone a long way toward building trust and avoiding unnecessary frustration.