We had a really excellent experience with Volkswagen Duluth. Literally traumatized by the last…read morelocal dealership experience we had, I was not looking forward to the purchase of a new car. But Gabriel and Keenan made it literally so easy! We went from test drive to leaving with the vehicle in two hours. The vehicle is exactly what we wanted and we've have had it for a week now and love it! And yesterday we received coffee mugs and fresh cookies in the mail. Lovely touch and we appreciate it! Volkswagen Duluth focuses on customer service, and doesn't act like they are doing you a favor by helping you buy a car. We as consumers have the choice to take our business anywhere we want, and my husband and I definitely recommend Gabriel and Keenan at Volkswagen Duluth.

My experience with Keenan McGovern was disappointing. During the sales process, he was friendly and…read morehelpful, but after we signed the paperwork for our certified pre-owned vehicle, his communication and approach changed noticeably. We traded in our previous vehicle, but the title was still at our families home in Michigan. Keenan told me that this wasn't a problem and that once I returned to Michigan, I could simply mail the title to the dealership. Based on that conversation, I believed everything was taken care of. I was surprised when he later called and told me that I now needed to sign a power of attorney because the dealership had already sold my trade-in before receiving the title. This was never mentioned during the purchase process. If selling the vehicle before receiving the title would require additional paperwork or legal authorization, that should have been explained from the beginning. Buying a vehicle is a significant purchase, and customers deserve clear and transparent communication throughout the entire process. My frustration isn't with having to sign the paperwork--it's that the need for it only came up after the dealership had already sold my vehicle. More transparency upfront would have gone a long way toward building trust and avoiding unnecessary frustration.

Great family run business! Honest, trustworthy and fair. We have purchased several vehicles through…read moreNew Duluth Auto and highly recommend

This place and the people who work here are THE BEST! We drove approximately 3.5 hours from…read moreAlexandria to check out their Crosstreks we saw on their website. I was a little nervous at first about buying a car so far away, but it turned out we actually made a good decision... for once. LOL. Seriously, these guys are top-notch. We would 1000% make the drive again to buy a car from them. Great car, great service, great price. Highly recommend! Thank you so very much, New Duluth! I absolutely love my little Crosstrek--I named her Pearl.

I would give Lucky's seven stars…read more I'm a out of towner and my car busted in Duluth. Being a typical woman I panicked and scrambled for those I knew who would have an opinion about local shops. Lucky's came up more than once. To my delight they were able to get me in fairly promptly. Yes, I am the typical woman and know very little about cars. My raving review comes from the fact I felt it was a fair price (from research) and I really felt like they took a moment to show me what went on and the why. When at other shops you get spoken to like the clueless car customer (that you are). They also worked with me for payment, which I greatly appreciate since it was a surprised expense. Give Lucky's a shot.

Lucky's was recommended to me and I would recommend them to anyone!…read moreThey were able to fit me in for brakes and it was done within hours and price was reasonable. Thank you for the great service and keep up the great work!

My car was totaled after being rear-ended and Johnnys Auto Body got me in right away. They made the…read moreentire process painless and had a rental car for me by the next morning. I informed Johnny that I had no idea how to shop for a new car, and he gave me so many tips and even offered to check out a car if I brought it by on a test drive - free of charge! Being a woman I'm always wary of getting screwed over my mechanics but I felt great going here. I definitely will be returning!

i had an issue with my frame on my brand new vehicle and most auto shops couldn't get me in for…read moreweeks to look at it. I called Johnny's and they told me to come in and they stopped what they were doing to spend just 15 minutes fixing the frame to my vehicle. the service was spec and Cody was wonderful! this is the kind of service you expect from a community business!

Had the Wife's 2020 Honda Accord Sport detailed and a 1 year ceramic coating applied the car looks…read morebetter than the day we dove it off the lot. the interior of the car was meticulously cleaned and protected, Wheels were ceramic coated as well. The Staff was outstanding and very helpful and friendly. I have had a few cars and my truck detailed there and it always amazes me when I pick the vehicle up how nice of a job they have done.

Detail & Dash did an amazing job on my Silverado! I would highly recommend them! Their $50/mo for…read more4 full details is a great deal as well.

Brought car in as I suspected an issue with the timing belt. Came back to a $500 bill listing that…read morethey pulled the timing cover off and checked the timing belt, replaced several electrical parts. Lifted the hood to look and found that the timing cover had never been removed nor were the parts that were listed as being replaced new, still the original dirty parts. Beware! Go somewhere else!

DJ automotive is the only place I will bring my vehicles. They have always been honest with me and…read morefair with their prices. Dave is an excellent mechanic and as always kind. Lori at the front desk is as sweet as can be. Highly recommend

If I could award six stars, I would. I just climbed out of a wilderness adventure in the boundary,…read morewaters canoe area, tired as a dog and needing to drive back to Kalamazoo Michigan. My car started running funny and I was concerned about even trying to drive home. I saw the good reviews, and called ahead and begged them to just take a quick look at my car and they were kind enough to do it. Mike was super friendly and kind and he took a look at my engine check the transmission fluid ran a scan on the engine and found two ignition coils misfiring. He opened up the cap and there were two dead mice in there. He found the problem in less than 10 minutes. Results may vary! Lol! But seriously, extremely professional, courteous, and just a hell of a nice guy and I highly recommend them!

I've had nothing but fantastic experiences! They've done work on my Honda Pilot, and are so fairly…read morepriced, efficient and recommend only what's needed. Really grateful for the service and having a repair shop I trust.

I hit a deer and was given vague answers by the first mechanic (not at CARS) about whether or not…read moreit was fixable. When I took it to CARS for a 2nd opinion, they let me know it wouldn't be worth fixing without charging me a cent, which I greatly appreciated. They paid me for the scrap metal pickup in cash so I wouldn't have to come back. I felt they were honest with me and didn't try to make a buck off of my misfortune. I would take my car here again.

Paid $2400 for head hasket replacements on a Subaru and they failed within 18k miles. They should…read morehave lasted minimum 100k. My dad also had valve cover gaskets done on a Tundra that failed within 10k miles. Won't be back.