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    Services - Aerus

    Appliance repair

    Vacuum repair

    Water purification system cleaning and maintenance

    3 More Services

    Water purification system installation

    Water purification system repair

    Salt delivery

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    Leaf Home Water Solutions

    Leaf Home Water Solutions

    (2 reviews)

    Good luck trying to get anyone on the phone with questions regarding servicing your system. They…read moreare much more interested in selling you a system, not answering service questions. A person will pick right up to schedule and install. Not so much when they transfer you to service. Can't reach the local office. No number provided. The only option is to call their tool free main number for service, where you are told the calls are answered in the order that they are received, and then put on terminal hold. If you request a call back, you get a recorded message saying they will respond within 24 hours. Ridicules. Systems seems to work fine. Their customer service is terrible.

    AVOID THIS COMPANY! We purchased a whole home water filter and have had nothing but problems since…read moreinstall 3 weeks ago. They promptly installed the filter, had a "manager" come out to do a quality test after install to show how well its working, this guy tried to drop a sanitizing solution in the test to show it was working. The test showed higher levels of contaminants that we initially had. We caught him trying to fake the test results, and he tucked tail and left our home to never be heard from again. Did not answer our calls. He circumvented the service ticket program they supposedly do so none of our service requests were ever on the books. Unprofessional service members gaslighting us when we have appointments for 11 am but they no call no show and then say "oh its between 10 and 2pm. Had several no call no shows for the service team and now we are 2 weeks into trying to get someone, anyone to come out and fix our system. Please save yourself the headache and run from this company. ZERO STARS. AVOID. ABSOLUTELY TERRIBLE SHADY SNAKEOIL COMPANY.

    Aerus - homeappliancerepair - Updated June 2026

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