Wonderful experience! With us going on vacation, and finding a puddle of water in our kitchen,…read moreunder our refrigerator, we needed help right away. Cal & Logan came immediately the next morning and repaired our issue. They provided very responsive service, exceptional customer service and an experienced technician/owner. We will definitely be using them for any future needs, which we hope will not occur.

our seven year old LG fridge freezer failed overnight, and matthews appliance repair were with us…read moreby the afternoon, we cannot thank them enough for their responsive service (and very reasonable call out fee). extremely knowledgeable owner/technician with a no-nonsense approach. would highly recommend for all appliance repair work!

Do Not Call this repair service....... ...We were Not…read moreadvised of the price of the part they had to order until after the installation, then were slammed with a $177 Bill, after we paid the $133 service call..... We argued that we should have been advised, they refused to comply.The part was was a small dryer on/off switch, no larger than a coffee pod.....We argued with the owner, they said well then we can take out the part, How stupid was that??????? We paid the bill totaling over $300. Had we been advised of the part price we would have declined and purchased a new dryer, as this was an old dryer, about 13 years old, I do not suggest this company to anyone unless you like to pay for things you are not aware of, the owner did nothing to appease us, Very Poor Business,,,,,,,,This is Not how you establish a customer base, This is how you LOSE Customers.........

Technician was knowledgeable and efficient. I was able to get repair within the week I calledread more

Island Appliance Repair is outstanding! My wife and I recently relocated to the area and we…read morepurchased a Whirlpool refrigerator (WRFF3136SZ) for our new home. After being plugged in for 3 days, it never got cold and we were able to get it replaced by Whirlpool. After 6 months, our food began to thaw so I opened another support case. The Island Appliance Repair tech took it apart and determined that the entire refrigeration system needed to be replaced. While they were ordering the parts, I contacted Whirlpool again and they refused to replace the refrigerator because it was not a 'recurring issue'. While I have been battling with Whirlpool's "support" (which appears to be outsourced because I always have to tell them the brand of my refrigerator), Island Appliance Repair has been consistently proactive and extremely helpful. The moral of the story is this: DO NOT buy this refrigerator! But, if you have any appliance repair needs, please call Island Appliance Repair!

Responded quickly and professionally. Shane was great…read more Explained everything so I could understand and what to do going forward. I would recommend and call them again

This guy is great! He has helped us over the years with almost every appliance in our beach house…read more He is reasonable, honest and gives good advice about prevention/maintenance. We depend on him!

Have used them for decades always nice and willing to work with you The were bought out by Sharpe…read moreand they are terrible

I can't even fathom those "1" reviews! What? Years and years of service and not one problem EVER!…read more The entire family is so caring, responsive, and the one and only that puts their customers above profit!!!! I will so truly miss you and the wonderful family that served me so well for so long. I wish you all well and hope you get a chance to receive my gratitude. P.S. I have not found a replacement for you yet that comes close to your service, your communication and your price!

I was introduced to this business at the annual home show a couple of years ago. They sell…read moreElectrolux vacuums, & something called the "Laundry Pro"; that is what I bought. It uses the same technology as the Space Station for sanitizing water: it ionizes it into hydrogen peroxide, so one doesn't need hot water! I love it! It uses less detergent, also... or none at all. They came to install it, & explained it to me. Though pricey ($400), I am very happy with my purchase.

I have had an Electrolux my whole life and love this machine; however, the authorized dealer/repair…read moreshop her in Wilmington is not a trustworthy shop. I took my vac to them for an ESTIMATE on a tune up and, without authorization, they did repairs and a tuneup. I was livid! I refused to pay the bill and we settled on a reduced amount, with the owner. The service tech was awful. He was rude and unapologetic. Also, ever since then, my vac makes a loud wining sound. The on/off pedal just broke on mine but I will NEVER take it back to these folks!!!

Shady place, warranty no good stove and fridge failed 12 days from purchase. Ask about warranty…read moresaid we must bring them back in for warranty to check out and exchange if needed. Asked how long this would take reply was 2-3 days. So my tenant was to do without either till they figure out what's wrong. Paid another service company to make repairs. So if my business is no more important than that they don't need it. We have over 300 properties and they are not getting any business from us

Used this company multiple times. Will no longer be using. The stove and the fridge they sent us…read moredid not work. They offer a warranty that consists of you having to bring the equipment back for them to tinker with it or exchange it. When I asked for some wiggle room from management, such as a discounted rate to have a technician go out, they refused. Do not recommend.