Amazing Customer Service!!! I stumbled upon this hidden gem after a disastrous experience at a…read morebraiding salon. A quick in/out trip here turned into such a memorable experience. While explaining my situation this sweet spirited woman named CJ "Store Manager" with a great sense of humor and infectious laugh came to my rescue! She not only educated me on the various types of hair, she was patient, she was kind, she even called around to numerous stores and salons on my behalf and gave me some very helpful tips & tricks when navigating the hair braiding industry! A true hair superhero, please make sure you stop by say "hi" and support this small business, you will not be disappointed!

Stopped by for some stretched hair so I could do knotless braids for my daughter. The store is…read moreclean, and fairly new - opened last year. I was surprised to learn that the beauty supply store is black-owned and woman-owned! Kudos! Unfortunately for me, Tysons is a bit far so I can't patronize as much as I would like.

Pure Beauty carries my favorite hair care line, Deva (a line marketed towards curly hair). While…read moreI do recommend calling first to see if they have what you need (One Condition is always hard to find), I am happy they carry the line, especially as the travel, regular, and large product sizes are sold. Sexyhair is another line I love, and they carry that as well. While smaller than Sephora, they definitely have some great make-up, hair care, and nail care lines here and I recommend stopping in. Pure Beauty also has a huge OPI selection. In general, the travel/trial size selection is good as well, as I can always pick-up small nail polishes or cuticle oils for my "to-go" bags. Service at this location has always been friendly. I do not buy much else here, but I do enjoy my visits.

This was my first time entering a Bath &Body Works store in years!!…read more I used to be obsessed with the Japanese Cherry Blossom scent, but it looks like more scents have come out in the last 5+ years since I've been in the store. Even the packaging has changed, what!! Now they have halloween themed scents?? wow haha Where have I been? The store was PACKED when we were there. Kudos to the employees for maintaining the store, keeping the shelves/tables fully stocked and organized. The employees on the floor were nice and helpful. There were so many great sales going on for 3-wick candles, body sprays, etc. I didn't purchase anything, but most likely will return the next time they have a nice sale. I actually had a coupon, but forgot it at home.

First off great customer service. My girlfriend is more of a fan than I am. She's able to get what…read moreshe wants, all for a reasonable cost. Their employees are very friendly and helpful. Whoever is doing the hiring, keep doing exactly what you're going with. Have been impressed! As for the products, more for her. Us nutty creatures have been cut out considerably. They used to have a pine smelling soap bar I loved. It had some sort of spikes in it, that made scrubbing even better. Sadly it has been discontinued. I'm not sure why but hope they bring this back. That was incredible, but probably market demand was responsible for this.

Hugest shout out goes to Audrey at the Tysons Lush!!! Not only was she the biggest help but the…read morekindest and most empathetic person there. She not only gave me the best recommendations but calmed my nerves. If lush does not value her worth by promoting her, they will be missing out on her true potential.

This is the closest LUSH to me. It'll always stock up when I come here. I love their Super Milk…read morespray. It smells so good and leaves my hair feeling great. Everything is great: Honey, I Washed the Kids, Golden Peach, Snow Fairy...Anything you get, you will not be disappointed. The staff here was very nice at the register.

Girl I need lipstick! And they didn't have my color! . But I found a few goodies. Dry hair shampoo…read moreit's amazing brand chia seed. They come for all types of hair and I found one that gives me a bit of volume but NOT the 80's look! And the best find was this stick that covers your gray hair!!! - Gray Away root touch-up. It's a quick stick not grease and stays on!!! I also end up grabbing a few more things that I needed. The employees were super nice and helpful.

@Jodi, who hates her job, treat your customers better - I…read morehad a happy return to drop off and waited in the regular line and once I got to the front the cashier sent me to the "online pickup". I walked up to the "online pickup" area where I told Jodi "Hi, I have a happy return" in which she responds "oh.. I was going to call the next person in line" in which me and the other cashiers respond saying I was next. She tries to avoid helping me and looked towards the customer next to me who just walked up and asked if she needed help first, attempting to not help me with my return. The customer next to me said I could go first since I was next. She ends up scanning my QR code and asks me to take the items out the bag and then proceeds to ask if the items have barcodes. I said yes, they're attached. She then responds "usually people have them out ready" I'm sorry it takes 2 seconds to pull out a price tag. She either is straight up racist or hates her job, this is my first & last time coming to this location.

One of my favorite shops in Tyson's! All of the products are amazing and the people who work here…read moreare so so so friendly and knowledgeable!

I like Kiehl's products. Have been using them for a lot of years. I'm glad this store is still…read morearound since they've closed so many of the retail stores.

When in need of hair care and such..I definitely stop in a Sally's first …read more They have such a wide selection of products. I tend to mostly always walk out with a bit more then what was on my list. Best of all, the prices here are the main reason.... I love the "HEMP moist body moisturizers" ...here they are less than half price .. compared to some of the other places I have been too. That's just one example...you will find others and you will be happy you did...happy shopping....

11/21/19 This past Sunday we stopped by the Vienna Sally's…read moreto pick up some much needed supplies. While we were there, I noticed one of the employee seemed very tired or it was just her personality. She appeared to be Ukrainian or Russian, but I am not 100% Sure. When asking for help, she helped, but with the bare amount of effort. After my first dealings with her, I decided to stay away from her. The other associate I meet there seemed to be the manager, but I later found out Alicia wasn't the manager, but her knowledge about the products at the store was very helpful. Alicia seemed more like a people person than the Russian woman. Unfortunately, the product that I was looking for was not at this store. I like using a product called Skin Tight Extra Strength Roll On. This product us used for removing unwanted blackheads, ingrown hairs and razor bumbs. I found out that some of the pimples I had that were near some ingrown hairs on my body, were all eliminate after using this product. The stuff doesn't smell good, but it really does work. You can use this product at night time; as well, morning, but I advise waiting one hour before going outside in public areas wearing that stuff. Once again this stuff stinks, but works wonders. The roll on ball helps spread the solution around without having to touch it. I will be picking up more of this product soon. Thanks again Alicia for your cool personality. My wife loves the products you sold her. Oh, and while I was there, I was watching the Baltimore Ravens vs The Texans. The picture i took is now on Sally's main page...cool. eventually it will change, but for now...

I discovered Parfums de France /PerfumedeFrance.com in early 2025 and I have placed several orders…read morefor their decants in the past year. They are fantastic on shipping times and they carry authentic niche perfumes that may be difficult to find elsewhere. I've also noted that they usually have things in stock, even when other places don't: case in point Loumari's Porthole, which I will discuss later. First, I want to discuss their customer service. I placed my first order with four decants; one was a 5ml of Valaya Exclusif, the rest were 2mls. However, when they arrived, I didn't notice that they were all 2mls. It took months before I started cataloging my perfumes on a spreadsheet, and only then did I realize that I had been sent a 2m instead of a 5ml. I emailed PdF explaining what had happened including pictures of my order and what the sent. I asked if they could send me a bottle with the additional 3 mls that I was missing. Instead, they apologized and said they would send an additional 5ml, rather than the missing 3ml; meaning I ended up with 7 mls instead of my original order of 5 mls. This interaction made me appreciate and respect the company because they own up to their mistakes and take care of their customers. One of my next orders included a decant of Vanilla Powder Extrait. However, when it arrived, the printed label just said Vanilla Powder. I had previously ordered Vanilla Powder EDP, but it was also just labeled Vanilla Powder. So, I was unsure if I had been sent a second EDP in this order, or whether I was sent the Extrait I had actually ordered. I emailed customer service and they confirmed that I had been sent the Extrait even though the label didn't specify. So, I manually wrote Extrait on the label to prevent confusion with my other EDP sample. Their labels are literally my only gripe. I wish that they included more than just the perfume name--eg. Including Extrait/EDP/EDT would prevent confusion; having the brand, the decant size, and the date of the decant would also be great. But these are all things I can 'fix' manually by just writing them on the label. I've also had to manually write over some of the perfume names because they fade on the newer white labels. The old clear labels haven't fade. I manually written over them and then taped over that to seal them. After the above orders, I read that they have FREE brand samples, separate from their in-house hand decants, which cost $. So, I emailed them asking about the free samples, and about a promo code I had received from their marketing email. They didn't respond right away, which is very unlike them, so I emailed again the following week. I received a response apologizing as they had been very busy (I believe it was Valentines orders), and they explained that some brands don't allow higher discount codes, but they provided some other codes to try, and they provided their phone number and told me to text them directly when I place my full bottle order and they would add some free samples to my order. I had Loumari Porthole in my cart, but delayed ordering it because I wanted to make sure I didn't want to add anything else to my order before I placed it. Of course, when I went back to my cart to order it a week or so later, it was listed out of stock but available for pre-order. I checked several other websites, and no one had it in stock. This is something I've noticed about PdF, which other sellers don't do. They will tell you when something is unavailable (truly out of stock) vs currently not in stock but available for pre-order from their next shipment. AND they often have things in stock that others don't. Instead of preordering, I decided to check the website every now and again, and the day it came back in stock I ordered it with a 15% off code. I then text the number the customer service person gave me, and they replied immediately --even though it was Mother's Day weekend--and said would add some samples to it for me. WELL....I got my order today and along with with FB, and a 5ml decant I purchased to carry in my purse, it arrived with 7 free brand samples! These aren't just your normal run of the mill samples, they are expensive niche perfume samples (from the brands; not decants) including: Roja - Isola Snow (Parfum) Xerjoff - Torino24 (EDP) Vilhelm Parfumerie - Mango Skin (EDP) Fugazzi- Angel Dust (extrait) Matiere Premier - Vanilla Powder (Extrait) Matiere Premier - Crystal Saffron (Extrait) Essential Parfums - Bois Imperial (Extrait) Honestly, I couldn't be happier. I love this company. Yes there are other stores out there (Lucky Scent/Scent Bar; Twisted Lily; etc), but I adore Parfums de France above all others because of their customer service, attention to detail, glass (usually metal topped) spray decant bottles, non gouged prices, frequent discount codes AND FREE fast shipping (their order total for FREE shipping is lower than any of the other stores I mentioned). If you haven't tried them, please do!

Terrible customer service, I purchased a perfume online that arrived damaged and leaking. I…read moreprovided video proof of damage to seller in which he responded for me to return the item as he provided a return label. After a few days he contacted me by phone stating he received the product and that he was going to send me a replacement. After a few minutes after getting off the phone I received an email he found nothing wrong with the sprayer and that he was not going to provide me with a replacement or a refund. Mind you I payed over $260 for this perfume. I am disputing this but please stay away from these band of CROOKS!