We just moved here and love it! This place is the best…read moreplace, I had a Facial, Massage, Pedicure and Manicure and absolutely very satisfied! I booked every month for six months out.

Kaitlyn and Brenna each provided me wonderful service and care. They have a gentle touch along…read morewith peaceful calming demeanor. Will be seeing them again definitely!!!

We'll call it the "I'm late to catch a cab uptown" massage experience…read more Don't get me wrong, there were a few good elements of the massage I had here. But overall, the massage therapist (who shall go unnamed - if the spa manager reads this, that's enough for me) didn't take time with his work. In past massages, the strokes were deliberate and focused; this was not that. I'd have liked him to take more time with each area of the body rather than rushing through everything. A few tidbits: - He tossed the massage oil bottle on the table where my legs were. That is a huge no-no in my book. - He was seated the entire massage. As someone who likes very firm pressure--bordering on getting the snot beat out of me--there's no way to do that without standing. - The first 10 minutes featured him rubbing every which way on my back - *without massage oil. This was extremely uncomfortable and I told him so. It's a couple hours later and my skin is still sore. (As soon as I turn in to a pork chop, a dry rub will make sense; in the meantime, lotion/oil from the beginning.) - When you're slap happy and rushy-rushy, you're more apt to hit bone occasionally, and that happened too. This rating is for the massage only. The staff was very nice to me and the place is pleasant enough to be in--so it has that going for it. I don't anticipate transforming in to a cut of meat, so I'll probably go elsewhere next time for a massage.

I've been here at least twice. The first time it was hard to get an appointment. The second time,…read moreit wasn't as hard even though it was Mother's Day weekend. The first time I went was a better experience. The only complaint I have was that Marcela was not ready for her appointment. The second time was not a great experience, especially for my Mother's Day gift. The receptionist was left by herself and did not have much training. Also, did not understand what I wanted. For my appointment I saw Marcela again. Marcela was not acting professional. She cussed while she talked about her co-worker and manager. I also felt my appointment was rushed. Also, my $45 nails only lasted about 2 weeks. I was able to finally talk to Lauren after about a week, and she gave me a refund thankfully. Pros: Private room for your nails. Cons: Not many color options. Not consistent with how to make an appointment (busier times seems easier to get like Mother's Day for example). Nail technicians on call, so sometimes you have wait.

BUYER BEWARE. Nice facility. Professional environment. I paid over a thousand dollars in advance…read moreto treat multiple areas of my body with laser hair removal. I had to cease treatments on some areas because they get exposed to sun and the provider will not treat any area that gets sun exposure. I was able to continue treatment on the other area since it does not get exposed to sun. However, after a year's worth of treatments at the service interval the provider suggested, it turned out that laser hair removal did not work on me. Going into this, I knew that laser hair removal doesn't work for everyone. So, when it turned out to be ineffective on me, I wasn't surprised. Although after the first couple of treatments, hair growth did slow some but at this point, hair in the treated area grows the same as it did before treatment began. So I stopped treatments and requested a refund (HUNDREDS of dollars) for the treatments that had not yet been provided. The business owner declined my refund request claiming that, "There are no refunds." To me, retaining money for services that have not been provided seems inappropriate and unjustified (unless there were associated costs to the provider for those unused services - which, in this case, there were not). Therefor, although the treatment sessions themselves were fine and I have no complaint about the service that WAS provided, I cannot recommend this business due to the "no refund" policy. I suggest that if you are looking for laser hair removal service, you either find another provider or if you do use this provider, do not pay in advance.

I purchased a Groupon for laser hair removal. Online it mentions that there is "limited scheduling…read moreavailability", and that is true. The staff actually live and work in Florida full time, and they come to Charlottesville about once every five weeks for appointments. They're usually in town for a three day weekend. That means that all Charlottesville customers are on the same schedule. If you're flexible and this works for you (it did for me), this is a reasonable option. Cheryl, the laser hair removal technician, is proficient and professional. I was satisfied with my results and appreciated her fairly clinical approach. She made thoughtful adjustments in the treatment each time, and I benefitted from that. Because of the scheduling logistics, Cheryl allowed me to combine a few treatment areas under one Groupon. I appreciated that flexibility. Her assistant Adrienne (sp?) was also nice, though on multiple occasions she announced to a waiting room full of people what services a particular customer was having, and I thought that was unprofessional. Ultimately, I was satisfied with my experience here. I would recommend it as long as you know what you're getting into with scheduling. The Groupon made it particularly affordable, and there aren't a lot of similarly priced choices for laser hair removal in Charlottesville.

I've been coming to Holly's Nails for 4 years, and this was by far the worst experience I've had. I…read morehad an appointment, but I felt completely rushed through my service. The technician spent more time talking to another customer than paying attention to my nails. He rushed me to wash my hands and then was still trying to file my nails while I was standing at the counter getting ready to pay. I showed a reference photo of exactly what I wanted, but the final result looked nothing like it. The French tips are extremely thick, wide, and uneven instead of thin and natural. The shape is inconsistent, and the overall set looks rushed and unfinished. The white tips are so bulky that they look unnatural and distract from the entire manicure. To make matters worse, this was the most expensive set I've ever gotten there. After being a loyal customer for 4 years, I expected much better service, attention to detail, and professionalism. Unfortunately, this was a very disappointing experience, and I left unhappy with both the service and the quality of the nails.

A wonderful place for a pedicure!! I have a favorite person there - Mason. I also like Jason a lot…read more It is a clean, bright place with a great atmosphere.

I performed a close examination of wife L.C. after she received an amazing Brazilian waxing from…read moreMichelle S, and suggest every guy ask their wife / girl friend to ask for Michelle S the next time they go to European Wax. Michelle S. - Thank you for making waxing GREAT Again !

For my first time getting waxed, below the belt, this was a very smooth experience (no pun…read moreintended!) European wax center offers your first wax (of certain varieties) for free, so before I headed to the beach last week I thought, what the heck, let's give it a try. The woman at the front desk was informative and friendly, and my wax specialist Charlotte was very nice. She brought me back and got everything explained and prepped really speedily (I don't know if she just likes to speak fast or if she really was trying to fly through everything) but that was fine with me. She was friendly and made the situation feel casual and comfortable. The waxing didn't hurt too bad either, so that was a welcome relief. They have wax plans you can sign up for to save money if you're planning on going regularly. But as I wanted to see how I liked the results and how my skin did etc, I turned that offer down and was not pressured at all to do differently. So, free wax, no strings! The results have been nice, and I'd definitely recommend their services, at least Charlotte's!

I have been going to K Nails for over 15 years. The best part about visiting the shop is how you're…read moretreated. The staff greets you, know you by first name and does their best to make you happy. I come up with some crazy requests for my nails and they always see it through lol. Thanks, Vinny, Tina and everyone else!

K Nails has been an important part in taking care of myself. Though I haven't been there in a…read morewhile, (I wanted to give my nail beds a "rest"), going there today way a wonderful decision. Tina is a fabulous woman, technician , mother, wife, and cares about her clients. She takes her time with whatever procedure she is working on. I enjoy going to K Nails. The salon is clean, welcoming and the other technicians are friendly as well. I have seen all ages having pedicures and manicures. Men and women. Little ones and Seniors. (I represent the latter). Thank you Tina for always taking care of my hands and feet with such pride. I value your time, compassion, conversation and friendship.

Hidden gem! So glad I found this place while traveling through! Very serene vibe, massage chairs…read morewere great, and the staff are friendly & skilled! I have problems with the nails on 2 toes, and my nail tech was gentle & they look great! The leg massage was wonderful, too! Wish I lived closer - I'd be a regular!

I visited this shop in desperate need of a manicure before an event. Stupidly I sat down and let…read morethe technician begin to cut my nails, and cuticles without taking stock of the fact none of the implements had been cleaned or disinfected. It was only me and the technician in the shop so it was not busy. I looked around and realized the jars of disinfectant and sterilizers were empty and unused and all the tools were lying around at unkempt stations. At this point, it was too late. To make a long story short, I wish I hadn't been so desperate and paid more attention to the lack of clean tools. My nails have been in terrible shape since my visit.