I began going to Dr Mertz about 18 months ago after my dentist at the time retired . I was…read morereferred to him by a family therapist. Dr Mertz' office in Longmont is very modern and the staff professional. He listens well and has empathy for his dental patients like myself who may have extreme anxiety before & during treatment . There is never a rushed feeling during treatment -he lets the novocaine do its job before drilling . He uses nitrous oxide to help me relax . He explains what he is doing & he & his assistant praise me too during the procedure which gives me confidence . During long procedures he makes sure that I get a bathroom break . I don't dread getting dental work like I used to !

If you're in need of dental services, I would avoid the Mertz Family Dentistry,…read morein Longmont, CO. The practice advertises services they are unable or unprepared to undertake. I went in for an exam, for an implant and after which, was given a referral to an oral surgeon. I questioned why that they made the initial appointment, a week out and charged for an emergent exam, as well as didn't suggest to go to an oral surgeon. 500.00 for the appointment, that did little for the problem, outside of profiting the dental practice. I have called my insurance carrier to make a formal complaint, also I called Molly Perra at the Colorado Dental Association, and will file a written complaint. I would have written BBB, however Mertz is not a member, understandable so. There should be no excuse for fraudulent, unethical practices, especially when dentistry is a needed service.

My Hygienist was excellent. She took the time to explain everything to me. The office staff was so…read morewelcoming and efficient and the Dentist very thorough. I highly recommend this dentistry!

Communicated by email which is good for me. I have autism. Also elderly so don't do well on phone &…read moreI don't text. My dentist has retired. He was wonderful & I've seen him for 8 years. I have good teeth. Zero cavities. Never any gum disease. Have had cleanings every 6 months since age 20. All I need is a cleaning, which I told Sabina in contact form Needed appt. that fits with my husband's work schedule/days off. I do not drive due to health issues. Thus, I rely on him to drive me to/from appointments. Sabria suggested one date at 7 am on a Monday. That's my husband's day off & he likes to sleep late since he is elderly & still works fulltime. In that same email, she suggested another on a Th. at 11 am. My husband works Mon-Friday 8 am - 5pm. So can't do Th at 11 am I wrote back 7 am won't work due to husband wanting to sleep late on his days off. He is elderl & Exhausted from having to work. We are low income, surviving on soc security & his low wage job at Walmart. I suggested Any Mon/Tue after 11 & up to 7:00 pm. I also suggested any day of the week after 6:00 pm since husband works 8 am until 5:00 pm; home by 5:30 & eats dinner then; so free by 6:00 pm) Sabrina's curt reply was "Our office cannot meet your demands." These are not Demands, they are hours/days when I can set up an appt. Dr. Jack Dunn never had Any problems accomodating these hours/days.

Excellent dental office! The staff is friendly, professional, and truly cares about their patients…read more The office is clean, welcoming, and they make every visit comfortable. Highly recommend!

First dental checkup in 3 years. My former dentist didn't take Medicare, but Dental Loft does!…read moreAfter the best, most thorough initial exam I've ever had, I was told that my teeth look great, but I do need 2 crowns for molars that were filled with amalgam over 5 decades ago. From the front office, to the hygienists, to the dentists, this staff is great! They are personable, professional, and the offices/exam rooms are pristine.

Wonderful staff, kind dentist who listens. They put up with my slow insurance and I really…read moreappreciate that. Happy to have found this doctor!!

They skimp on gas when asked for. The staff rolled eyes and looked at each other like "can you…read morebelieve her?" I paid 80.00 for about 6 minutes of use. Dr. Pinkney dinner, when he gave me a novicane shot, would me the shot and immediately would start drilling. He was going between me and another patient. So that explains why he felt he could, give me a shot and start working on immediately. I even said to him, aren't you going to let the novicane do its job? His reply was, no. He's an awful dentist, in my opinion. I've had terrible experiences in my life with dentists. I originally chose him because they had gas. I would NOT recommend him.

Rose has been so incredibly helpful in what has been a very challenging process. To me, she…read morerepresents the face of Longmont Restorative Dentistry and all the skilled professionals who work there. She offers understanding and support and works with you from start to finish.

I just love the staff, they are so caring and make you feel comfortable right away. As far as…read moregetting all my teeth pulled out, it was as good as an experience it could be.

Wow! Best numbing agent administer in my lifetime ( I am not a young person)! Probably the best…read moreinteraction I've had with a dentist. He is kind, gentle and genuinely cares about patient concerns.

I've been going to see Dr.Wood ever since he opened. Everything about the visit is professional and…read moreyet, I think of him as my friend. I have lived in Fort Collins for over 6 years and still I drive to Longmont for my dental visits. The idea of finding a new dentist in my community sometimes crosses my mind - then I dismiss it. This dentist and his practice is worth the drive!

I have pretty severe dental anxiety, so going to the dentist is usually really stressful for me…read more But Dr. Dan and Angela made this such a positive experience. They were incredibly kind, patient, and had amazing bedside manner the entire time. They kept checking in on me and offering reassurance and encouragement, which helped more than I can explain. Dr. Dan was also very upfront and walked me through everything step by step so I knew exactly what to expect. I'm so grateful I found this office and would highly recommend them--especially if you're someone who gets anxious about dental visits.

I highly recommend Longmont Complete Dentistry. I've been going to them for years. They've taken…read morecare of cleaning, and filling cavities for my family, did a beautiful job on my crown, they are highly talented and knowledgeable. Jamie has been my hygienist for years, she does an amazing job cleaning my teeth keeps track of any changes in my oral health, she's great at what she does. Dr. Dan is kind and takes time to listen to what's going on with your oral health and answers questions. He has a good sense of humor too. The whole office staff is great!

I've been a patient there since I was five years old. I unfortunately had a no call no-show for my…read morekids because I did not get a call from them or a text message and they wrote me off and told me I cannot go there anymore. Hopefully their customer service gets better or they can actually call to confirm appointments instead of sending text and emails .

The site gives you an option of booking an appointment without having to use the phone, which is…read moresomething I need because phones are very uncomfortable for me to use. But the verification captcha doesn't work. I brought this up with the receptionist when I went there, hoping they would say they would get it fixed with IT because a receptionist should be able to figure out that's what's needed. All they did was go 'oh, hmm.' with the face that said 'I'm not doing that, have a nice day.' Why does the site offer that option if it's not actually going to work?

The reception staff are always very friendly and prepared, but I find the staff in the back to be…read morepatronizing and a little condescending. I also have trouble with getting the care I need with gum disease, WITH insurance, without having to pay several people and get stacked with consultation fees... I wind up having to meet with several people, none of whom have talked to each other, but they all operate out of the same building and take as little time as possible with a patient. Pros - In/Out fast, no waiting forever in the waiting room. Cons - Feels super impersonal.

Back in June, my mother had an appointment for a deep cleaning. They charged her 1600 dollars for…read morethe cleaning. Keep in mind that she already had a deep cleaning a few years back so she knew already what the process was. Well, the cleaning only lasted 30 minutes and my mother said it felt just like a regular cleaning. Fast-forward to this month, she decided to visit a new Dentist and this dentist told my mother that she needed a deep cleaning, so my mom proceeded to explained to this new dentist that she already had a deep cleaning back in June at Bright Now Dental, the new dentist told her that the x rays showed that she never had a deep cleaning, that Bright Now Dental only took her money and they never gave her the deep cleaning that she needed. Now she has to pay gain for the cleaning that she really needs. This place is horrible, they scam their patients thinking that they would not know.

I was very glad to have found this place for an emergency exam…read more Very clean and the staff was transparent about what needed to get done. They also gave me a referral to specialists who could perform the procedure I needed

Exceptional experience! I went in for a check up and needed a deep clean, the entire staff is…read morelovely and very welcoming. Dr. Holowecky definitely wants to do the right thing by his patients and offers a high level of care. They also have a lot of high tech tools I've never had used on me at other offices that made the cleaning totally painless and very fast to get through. My teeth feel great and I'm less afraid of going to the dentist now :).