I've been a Hand & Stone member for a couple of years, which is why this experience was so…read moredisappointing. The facial itself was well below the standard I've come to expect, but the most concerning part was the esthetician's professionalism. Twice during my appointment, while I was lying there with a mask on my face, she pulled out her phone and played TikTok videos out loud. Instead of using that time to provide the kind of relaxing experience I've received from other esthetician, such as a neck, shoulder, or hand massage, I was left listening to social media videos. I believe they have restrictions of having their cell phones in the room. There were other issues as well. The facial steamer was positioned so close to my face that it became uncomfortably hot, and I had to ask her to move it. That's something I don't feel a client should have to point out during a professional facial. When I spoke with the front desk afterward, I was told she wasn't from that location and had come from another Hand & Stone to help out. While I appreciated the explanation, it didn't change my experience. I also explained that I didn't think I should lose one of my membership credits for a service that fell so far below expectations. I later emailed corporate to share my concerns and never received a response. After being a loyal member for years, I expected much better customer service and follow-up. Everyone can have an off day, but using your phone to watch TikTok during a client's facial and then failing to respond to a formal complaint isn't the level of professionalism I expect from a company that promotes relaxation and self-care.

First time at this location. I arrived and was greated by a friendly staff member. She handed me an…read moreiPad to fill out paperwork. I hit save and submit and the system came up and I was able to see the appointment book. I am pretty sure thats breaking HIPPA. I was seen by Laura who was amazing. She didn't push any upgrades on me but did offer them and explain how they each work. I have in the past done the peppermint oil for headaches and my husband has done the CBD for pain. When my husband was paying for our services the front desk girl was overly pushy about becoming a member, I didn't like that. My husband saw Michaela, I believe, he said she was great and used the perfect pressure. I would go back to see Laura again. The lobby was clean, the massage table was warm, the music was calm. If the people aren't very careful and quiet you can hear them talk during your service.

I reached out the same day and she was able to accommodate me. I went in for a Brazilian and let me…read moretell you hoe knowledgeable she is and she is so gentle. She makes you feel right at home. Meka from Tampa

From the owner: Visit my website to read all of the amazing reviews left by lovely ladies I have had the honor of…read moreworking with. Services I offer are Lash Clusters, Lash Lifts, Body Waxing, Facials, Back Facials, Hyaluron Lip Filler, & soon bringing in Lip Blushing! Find Yourself Beauty L.L.C. allows you to find your inner beauty! Offering many services from Facials, Body Waxing, Lash Clusters to Lash Extensions and Hyaluron Lip Fillers. At Find Yourself Beauty, my goal is to provide a safe space for all of my clients. Come in, relax and enjoy your service! *Complimentary drinks & snacks offered. Each new client will receive a Loyalty Card*

We're on our anniversary vacation and wanted a couples massage. Found Lotus Blossom on Yelp & read…read morereviews that made us decide to give them a try. First, I want to say we are very experienced in receiving massages. We're even members at a spa at home, so we get massages regularly. With that said, my husband & I are in agreement that this was the best massage we've ever had!! Our masseuses were Cici & Oxana. They were fantastic! We both walked away so relaxed & refreshed. After a day at an amusement park, they are exactly what the doctor ordered!!! Thank you ladies!! Oh & let's not forget the receptionist who was super sweet & even wished us a happy anniversary! We will definitely return next time we're in Orlando!!

I got a combination massage with Oxana and it was amazing! The staff are very attentive and kind,…read moreand the service is perfection. I will definitely be coming back!

The only person I trust for my facials and extractions! I def recommend her, she's thorough and…read morewill leave your face smooth and healthier. She use great natural products which are great for my more sensitive skin. LOVE HER!

I've used many different skin care products in the past that have given me doubts but Just Glow by…read moreAdri has been very satisfying not only for my skin but I feel rejuvenated. Totally 100% recommend the treatment. She is very knowledgeable and helps with the process of taking care of your skin, rather than just buying a product and not knowing what you are actually applying to your skin.

I had a wonderful massage with Ivy! She is very professional, attentive, and skilled. She took the…read moretime to understand where I was feeling tense and adjusted the pressure perfectly throughout the session. I left feeling so much more relaxed, refreshed, and relieved. The atmosphere was clean, peaceful, and welcoming as well. I highly recommend Ivy to anyone looking for a high-quality massage. I'll definitely be back!

I have received many massages in my life, but this one was by far the BEST! Kristina not only…read morehelped alleviate my stress and anxiety, but her knowledge and expertise really showed up during my massage. She was caring and compassionate, and made sure that I was comfortable, as well as relaxed. She also did some light stretching intermittently during the massage, which made all the difference in the world. Make sure you ask for her, you will NOT be disappointed. I wish I lived closer and not out of state, so I could come in regularly.

Andrea was amazing. I really needed a massage after a long couple months without one. She really…read moreattended to my needs by asking questions of what has been target points for me and what needs to be worked on. The spa is very relaxing with water fountains and calming music. I felt at home and super relaxed the whole time. Highly recommend, and it's next to Lakefront park you can take a nice walk by the water before or after your massage.

I cant say enough good things about my facial experiene here! Very nice ladies at the front! They…read morechecked me in quickly and escorted me to the facial room. (They have more than 1). My facial was one hour long, with all the basics: cleaning, steam, mask, massage. It ends with a shoulder and neck massage which was very nice. My face feels amazing! I used a groupon and bought 2. I can't wait to come back. Best experience ever!

I went there cause I had a spot on my face. I was so worried about it! When I arrived, I had…read moretroubles filling out a form, and the office people guided me through the process. my name was called I was taken back a sample of my skin was taken and right away. It was tested. They told me I had basal cell cancer on my face so I made an appointment for the next step. at this appointment, I met the Doctor who has a wonderful personality made you feel comfortable! Everyone was so caring! They have the smoothest running office I've ever experienced all of them really make a great team of coworkers.

A very caring place. Dr. Schlauder is the best! He really helped me get control of a serious and…read moreannoying skin condition.

So I purchased a Groupon voucher for a couples massage. I emailed no response…read moreI texted no response called and left a message asking if there was an opening for two different days I get a call back, I miss the call and the voice mail said "no" I had no clue who had called me back, I had to google the number to figure out who the voice mail was from. horrible customer service, needless to say I canceled my voucher. That's for trying to give a Latina company a shot!!!! Sorry not sorry

From the owner: Estetica facial y corporal , masajes reductores, masajes pos operatorios , limpieza facial,pestaña…read moreindividuales,Microblading, lasser hair remove,

Leandra gave me a great massage. Very punctual and accommodating. Super massage therapist…read more Definitely recommend!

I randomly came across Leandra's page and as soon as I saw the words "mobile" I knew I had to take…read morea look. I was booking for my mom's birthday. She did not disappoint in every aspect. She called to clarify my booking, explained thoroughly and was sweet enough to make my mom feel special for her birthday. We had some timing issues and she accommodated with what worked for my mom. By the end of the service my mom called with HUGE SMILE AND GLOWING SKIN. She LOVED it. Thank you so much Leandra for doing the most and making my mother feel relaxed!

What a wonderful experience! While on vacay in Orlando, we stumbled upon it walking in Old Town…read more Store was beautiful and bright. Lots of great smells also. The lady working was amazing. She explained she was not the owner, she but took time to explain everything. Answered every question and even gave us great travel tips. Told us about the public beach at Treasure Island. Took her advice and had a wonderful day in the west coast of Florida. She was making loofah soap and showed us the entire process. We were sold -- ended up buying several soaps and other loofahs. The soap with a loofah in it is awesome! Don't want to use regular soap anymore. Also the Mountain Man 3-1 soap is amazing. Smells manly and lathers abundantly. Priced very reasonable. Highly recommend! Check out their website at thesoapcompany.com. We'll be reordering for sure!

Great local shop with tons of soaps in unique scents. Also planets go bath bombs and other…read moreconcoctions. Well worth picking up a few items to keep clean smelling nicely