Made an appointment for 6:05 PM and it is now 7:08 PM over an hour later and we still haven't been called back. I understand it's flu season, but there is literally one other person in the waiting room. When we arrived, there were only two other people. If appointments mean nothing, please be honest about wait times so people can plan accordingly. Sitting here for over an hour I understand flu season causes delays, but this level of waiting with almost no patients makes no sense. No updates, no explanation, nothing. If this is how appointments are handled, patients should be warned in advance. read more

I am Diabetic, I have a blood clot under my toe, it can lead to cancer or removal of toenail, I went here to have it assessed & treated, the receptionist refused me treatment. I found that very odd. She seemed to not want to be bothered. She told me no one from Urgent Care would see me for this. I don't recommend going here for any treatment. read more

My son, a college student, went in for constipation, they didn't do anything for it. They gave him an influenza test, checked for a virus. Didn't do an x-ray, did anything but the right tests. Awful and now I get a $300 bill. DO NOT GO, there has to be better out there. read more

Made an appointment because I had severe abdominal pain that I assumed was a kidney stone but wanted to make sure. When I showed up for my appointment, I was told they wouldn't see me because they didn't have pain medicine. How can an urgent care not have some kind of pain meds. I wasn't expecting morphine--wasn't even expecting pain meds maybe a prescription if necessary. Really just wanted to be assured it was just a stone. Picked them because they had the earliest appointment available. Now I know why. When we arrived, two staff members were smoking out front. Not a good look. read more

I received quality care during my time at AFC urgent care Southpoint Bailey the physician was thorough and really took her time to listen to my concerns. I felt very comfortable during my time here. I definitely recommend this urgent care. read more

My insurance company Imagine 360 have AFC Urgent Care listed on their network. I was given appointment to see a primary care physician on May 12, 2025 at 4:00 pm, but when I arrived, the front desk lady denied my insurance and was denied of the Urgent Care I need as a result. I called my insurance to resolved the matter with AFC Urgent Care and heard my insurance company insisted that they are in network but the front desk lady denies and said that the doctor has left. I felt mistreated and discriminated after being denied healthcare at AFC Urgent Care after having set an appointment a week ahead. The front desk lady was so rude to kept me waiting until I missed my agreed Doctor's Appointment. I am from out of state seeking urgent care, but with this experience, I would definitely never recommend this Urgent Care Facility. These are not the type of Healthcare we need in our community. read more

Do not go here if you don't have to. Went with my partner, they were misdiagnosed the first time. The second time they got a good doctor but he didn't do the procedure correctly or prescribe the right medicine. The third time we went for a follow up, the new doctor said they would need emergency surgery and that we needed to go to the ER. After waiting at the ER for 14 hours we were informed they did not need surgery, they just needed the procedure again to be done correctly, that the medicine they were prescribed was the wrong type, and that our aftercare instructions were wildly inaccurate. After hearing what happened here, the emergency room doctor urged us to never go again and to find a new primary care asap (as they were our primary care as well). Go here if you want to visit a doctor 3 times in one week only to be sent to the emergency room for a surgery that is not needed. read more

Wouldn't recommend if you're in any type of hurry or have anything to do for the day.. came in for a simple flu and TB skin test and was here for an hour and a half waiting before even being called back. It was only one person ahead of me when I came in and even they said they've been waiting forever! You're better off at Duke urgent care read more

Scheduled an appointment online last night for an appointment today after school for my son, who was experiencing ear pain. Took the time to pre-register online and arrived 15 minutes prior to our 4 p.m. appointment to no cars at the facility and a hand-written "Sorry, we're closed." note taped to the front door. I could literally see my son's name (and those of others) on the queue board in the lobby. Called the number and got voicemail. Received a text informing me I had been removed from the queue for not showing up for the scheduled appointment. Infuriating. Someone should have called. I wouldn't give a one-star review but Yelp makes you give at least one star. read more