I've been dealing with some mouth pain for the past 2 days. I called my dentist yesterday and they said they couldn't get me in for 2.5 months (even after some shameless begging), so I got fed up today and found this place after Googling "emergency dentist Kissimmee." The person I spoke with over the phone, Amy, was amazing. I usually hate speaking to doctor offices over the phone because the people who answer are usually really dismissive, but Amy was totally different. She took my concerns seriously and told me to come in right away. Everyone at the office was extremely kind, personable, and thorough. Within 3.5 hours, they performed initial tests, referred me to a root canal specialist (who was also able to take me right away), then accepted me back to get a mold for a custom mouth guard. I usually do not have great experiences with dentists, so I am extremely happy and relieved to say that I had a wonderful experience here. I strongly recommend coming here for any emergency dental needs you may have. read more

I had an emergency, a lot of pain, the were so caring and carful. When I just first call Katia was professional fast ang good listeners for my needs. Service is their real value. read more

I am very much pleased with my experience here at Affinity Dental Group! It's been difficult to get ahold of people by telephone. However; someone has always answered my calls every time I contacted the office. This office is following proper safety measures and protocol, given the current conditions of the pandemic. I've been weary of scheduling a dental appointment, thanks to the outbreak of the virus. I'm glad to have found this dental office. Upon arrival I was greeted by Sergio. He was kind and thorough with the COVID-19 screening and temperature check. I immediately felt welcomed. The office itself was in absolute immaculate condition. Staff definitely created a safe and clean environment. Social distancing was adequately being practiced, as they did not allow too many patients in the office. There is hand sanitizer and antibacterial soap available throughout the office. I was assigned to Ms. Anna and she is one the most pleasant people ever. She worked thoroughly and ensured I was comfortable throughout each procedure. Thank you so much Anna for being good at your job and displaying passion for what you do. Like most people I feel nervous to see a dentist. I've had my fair share of negative experiences. However; Dr. Lee was amazing! Words cannot describe how thrilled I am with his services. Dr. Lee treated me with the utmost respect and ensured my safety and comfort. He was quick and to the point, making my experience bearable. I enjoyed witnessing the office culture. Everyone seemed professional and friendly. I look forward to future visits. Thank you Affinity Dental Group! read more

I was very impressed with this group and the care I receive. out of town on vacation in Orlando I began experiencing some pain inthe area of some ongoing dental work back home. I searched for an emergency dentist to take a look and ensure no damage was done and also to help alleviate the pain. i searched for offices that took my insurance (Aetna). The first one I tried had no openings until October. Affinity Dental was able to see me the same day. They were professiona, responsive and caring. I received all paperwork to complete virtually before my appointment. This allowed me to be seen as soon as I arrived with no delay. They did x-rays, listened to my concerns, and examined the area to identify the issue. It turned out the bite on my temporary crown was a little too high. The dentist asked me to check with my home dental office to ensure no concerns with him making the adjustment. I really respected that professional courtesy. With that approval, I was able to immediately feel a difference and be on my way within 45 minutes. I don't live in this area, but if I did, I would absolutely come here for dental care. I saw Chelsea and Dr. Ruben. read more

I recently had temporary refitted to perfection, Christopher T. Guzman identified the edge condition & ground appropriately. In addition in taking a final imprint for the permanent crown he paid attention to the detail of fill & made sure the surface contour match the bite mark 100%. Both his attention to detail & knowledge of the job was outstanding Richard Veit Jr. read more

I went in with no problems and I came with 3 problems. first they did my crowns for no absolute reason. I went to get two other opinions after. the dentist said I never needed it. down the road I do need to get my fillings done. Amy will act very nice with you. very caring. But then try to sale you!!!! It's simply a scam that they are running there. Trying to sale you on your teeth is wild. My back tooth that they did the fillings are very sensitive now. I have to go back and re due them. Also I paid everything upfront. $4500!! This office shoild be shut down and lucky I do not sue them. I am definitely going to complain to the better business burea! The doctor was in a rush the whole time. in and out trying to get others done while working on me. Last thing, I had to threaten to sue them to give me a refund on the left side they never touched. it was over 3 months they didn't call me for my refund. no one has to wait 30 days to receive a refund. close this office down because who ever runs it , do it to suck their own clients dry! these doctors work there part time too! they work in multiple offices. absolutely horrific experience!!! read more

worst experience I've ever had a dental office. the previous worse experience I had was at... you guessed this same office 2 years ago. I was dumb enough to give them another chance only to find out how horrible these individuals are. Cancel appointments without notice and lying about it. The county should do the community a favor and close this place down. read more

Pure sophistry here. Big talkers tossing out deceptive hype. Just average dentistry at excessive pricing. Shop around. Much better to be found elsewhere. read more

They are the worst! I do not recommend. I went there to remove 1 tooth they ended up removing one tooth and shaving my two other teeth that are adjacent to the one they removed and charged me $4,000. They did not give me any prescriptions even though I requested medication for the pain, they explained to me that I should take over the counter tooth ache medicine and that the gum was supposed to close up on its own to regularly gargle salt water. I was supposed to get a bridge work done and never finished the process because they wanted to charge me more money. When I expressed my concerns that the price of $4,000 was too high because I do have full insurance they gave me a list of procedures that they completed that made the price become that much when all they did was an x-ray, anesthesia, removed one tooth and shaving down the other two adjacent teeth. The pain that I was left with went from my tooth to the side of my head. It was very hard for me to eat anything for 2 weeks I mostly had to rely on liquid and soft food. Long story short the whole process was a nightmare so many things went wrong when I wanted to sue them they told me never to come again and that I was banned from getting any service done from them. Communication is terrible, work ethics is terrible, I simply wouldn't recommend going there. read more

Worst group of administrators ever. They lie about cost. They go through dental hygienist like candy because they want them to lie to you. Big scam. Stay away. Only 5 reviews with one from 2015?? THIS GROUP NEEDS TO BE AVOIDED AT ALL COST. read more

Sending a big thank you to Affinity Dental Group in Kissimmee!! My husband and I were seen promptly and the office is bright and clean. The office staff are very friendly and courteous. Dr. Brewer was very professional, understanding and knowledgeable. I will be recommending this office to all our friends and neighbors. read more

Went to Affinity Dental and was treated so good. I was seen quick and they even helped me with financing. I highly recommend this dental office to everyone. read more

my experiences at dentist are always cold and harsh. I have have TMJ ever since I had my jaw wired shut and an infection that has spread since then dentist visit were always so sad and hard for me, let me tell you this is one of the BEST dental offices I have ever been too I have traveled all over I am not from Florida and the staff every single person is a caring understanding individual that helps on a magnitude of levels down to motivating and empowering their clients. when you sit in your appointment you can hear laughter in other rooms and great conversations and smiles. the doctor is very soft handed and numb with little to no pain compared to other procedures I have had.i wanted to shop around for a regular dentist but after the first visit and the procedure this will be my only doctor and I cannot recommend this place enough they work with you the best they can and coming from someone with such bad experiences and trauma its truly appreciated my experience. read more

This dental office is super great. It is NOT a typical no fun office. The front desk personnel and so nice and kind to everyone. When I first came in, I was worried for my husbands condition .he needed a place that would help him with his gums and a place where everyone would make him feel at home . We where treated great and they took the time to explain the procedures my husband needed and we are truly happy to say that it is a great office to have your dental work done. Dr.Carlton is great and very caring for her patients. I recommended to anyone that has had bad experiences somewhere else to try this office . read more

Finished the big job I came in for originally. Still so very pleased with this office. Friendly, caring staff and fantastic dentist. You will not be disappointed. read more