I started coming to Flossophy in 2024 after moving to Central Florida. Initially, I loved the…read morepractice. The staff was friendly, attentive, and personable, and I felt well cared for. Things changed after I was given a treatment plan in 2025. I had questions about recommended work and was told to email the owner/Doctor directly. I sent a detailed email but never received a response. At later visits, I continued to be pressured to proceed with the treatment plan even after declining. During one visit, the office manager even asked if I knew what a cavity was, which I found dismissive and insulting. I also noticed they wanted me to come in more frequently than my husband because I had older fillings they wanted to monitor. My previous dentist in New York never required extra visits for this, so I declined and kept my regular six-month schedule. The final straw came in 2026 when I went in for a routine cleaning. I explained I was having another doctor keep up with my fillings, I only wanted a cleaning. Instead, I was told by Amy that I had to get new X-rays first because the doctor could supposedly lose her license otherwise (which is a lie). When I questioned that explanation, I was then told it was because the doctor was new and needed updated X-rays. My previous X-rays were only about a year old, so this didn't make sense to me. Overall, the practice left me feeling like insurance billing and selling additional treatment had become a higher priority than patient care. Every visit involved pressure to accept treatment or orthodontic services, even after repeated refusals. After years of positive experiences with multiple dentists in New York, this was the first office where I felt I couldn't receive a simple cleaning without being pressured into additional procedures. Unfortunately, I can no longer recommend Flossophy.

Cracked a bottom tooth and needed a dentist right away. I was in the market for a dentist anyway so…read morethis just quickened my search. Found this practice through my insurance and thought I'd give it a try. Amy from the office called after I submitted my request for an appointment. Sweetest lady and so kind. She immediately asked if I was ok and if she needed to fit me in sooner than requested. The care was apparent and appreciated. Went to the practice today and the service was fantastic. Amy was just as kind in person on the intake. Mal was with me for X-rays and prep and she was out of this world. So caring and personable. She made the entire visit so comfortable. Then there's Dr Kevin. This guy is top tier. He came in, introduced himself, asked me about me and how I was feeling, spent as much time as I needed explaining what needed to happen, asked if I had any other questions, and took care of the tooth, filling, and everything. And while doing the debriding and filling he checked in to ensure I was still comfortable. I have a new dentist!!!

This is a huge improvement from my last dentist in Orlando. The staff is so helpful and organized…read more I had my X-rays and cleaning along with a follow up appointment and each visit was under an hour long. My first time there felt like a spa! They gave me a blanket and pillow for while they cleaned my teeth. A lot of the staff speak Spanish as well which can be helpful for some!

This office was referred to by my daughter ex pediatric doctor. This was our first visit the…read morestaff has been very helpful and informative. Paperwork was filled out online prior to her appt. Waiting area is clean clutter free the back area is too. She was cold SOO they provided her a blanket and turned on the heat in the seat....YES HEATED SEATS!! I'm changing to this dental office in Hunters Creek. Who knew a dental office could be so nice and inviting.

This is not your typical dentist office It's a large scale…read moreoperation, but very professional with the latest equipment and personnel that are good at their jobs. The Dentist is friendly and cares about you I will return

I have been with this practice for 4 years. They moved all of the experienced dentists to other…read morelocations and I was not allowed to join them at this new location. I was told I would have a new dentist and that was it. I thought it may have had something to do with my insurance. I asked if I can exclude the 2 X-rays that the insurance did not cover on my next visit. I was told I could not; there was no reason that made any sense! I subsequently found checking out was unpleasant as I was looked at side ways because I asked questions about the uncovered X-rays. I felt unwanted in a number of ways and their actions showed it. Of course I paid for those X-rays upon departing. You don't get to tell me I have to pay for a service that is not covered by my insurance not to mention the price for 2 X-rays have increased. In addition, I must say this office (other than the dental cleaning tech) has changed and customer service is awful. I smiled and was polite despite my dissatisfaction. The empty seats speaks loud and clear!

Dr Medina is the best! His team is amazing and very caring. 100 recommend. AND THEY HAVE A THERAPY…read moreDOG! Mimas!

Quisiera una vez más resaltar el buen trabajo dental al cual estoy siendo atendido en esta…read moremagnífica clínica , rodeado de excelentes profesionales que lo dan todo para hacer tu estancia en la misma , cada cual en su área demuestra siempre la amabilidad y dulzura al atender tus inquietudes lo cual hace tu estancia un verdadero placer Quisiera saludar y recalcar lo antes dicho en algunas personas que me han atendido directamente como es el caso de las muchachas de front desk Samantha ,Virginia y la gran especialista dental Lorena con la cual me relajo tanto que a pesar del complejo tratamiento lo paso súper bien al punto casi de tomar una siesta sin dejar de expresar mis más sinceros agradecimientos a todo su personal y ese gran doctor Carlos Medina

Mar 12, I woke with a toothache. The tooth was under my bridge. Instant panic at the bill…read more I walked into Sand Mine with dread as I had the same issue last year at a different dentist office and they wanted $7500-$10,000 to remove the bridge, give me a root canal and leave me toothless for 6 weeks for the new bridge. I opted for the antibiotic, the pain went away and I dodged a bullet. But now the infection/absess was back. Dr. Nirh came in with a big smile, talked calmly, showed me my x-rays and exactly what was going on. Basically, the infection lays dormant and will continue to return if not treated properly. Simply, I need a root canal which can be performed through the bridge with a small hole. Not ripping/sawing/breaking the bridge off as I was told at the other dentist office. I do have to have this part done with a specialist right down the street next week, but what a relief! I was prescriped Ibuprofen and Amoxicillian and today feel some pain relief. My cost yesterday: $0 for the xrays (covered by insuarnce) and my co-pay for the refilling of the "hole" after the procedure will be $145. I'm not sure what the root canal will cost, but I'm sure not $10,000. The staff were great, Dr Nirh was calming and layed back and I would highly recommmend this dental office! I am 62 years old. Excellent experience!!!

The staff is always amazing! they take such good care of you from the waiting room with drinks to…read morethe stellar services they provide!

This is the place to go if you need ANY type of dental work. I recommend this Dr's office 100%!…read more I will tell you now that I am TERRIFIED of the dentist. I have been putting off my needed treatment for way too long; Infact it got to the point that I had to come. WOW!! Am I glad I did. Will was SUPER encouraging and so gentle. He was truly kind to me from the moment I met him. Dr. Stephanie Duque was very no nonsense, and took care of me SO quickly and gently. I truly had nothing to fear and wish I had not waited to take care of myself. Like I said at the start of this review... I 100% recommend SandLake Dental and have made them my Dentist of choice. I will not be putting off my next appointment that is for sure!!!

I found Sandlake dental while looking for a new dentist office when I moved to the Orlando area…read more The office is very clean. They take the time to listen to your concerns and the experience is smooth and the care is superb. I'd recommend them to everyone. Thank you Sandlake Dental!

Absolutely the worst experience I've ever received from a dentist office…read more I will first start that, I was excited to go. I purchased zoom teeth whitening from Groupon, I read reviews, and I even went in for a consultant. The doctor was pleasant and focused on care and comfort for his patients. It's his staff that is unprofessional and needs training to meet the needs of their staff. I had a follow up appointment 3 weeks after, and unfortunately because of their incompetence they canceled my appointment without reaching out to the correct number. I make it to my appointment on time, and the receptionist shared she called me and couldn't leave a voicemail, and sent text messages. I shared that's strange because I haven't received any since the last time I was there in mid December. I asked if she can call the number on file, she calls the wrong number (there were two numbers strangely on file- only 1 number different from both phone numbers on file). Which I'd think due diligence would be calling both numbers if one number doesn't even allow you to leave a message. She proceeds to argue with me, and share that's it's not their fault and that unfortunately I do not have an appointment anymore when I waited 3 weeks prior to vacation for this appointment. I will take accountability, maybe I shouldn't have purchased the zoom whitening on Groupon and stayed loyal to my primary dentist. So disappointing and never again. I do like the doctor but based on their staff, I highly do not recommend!!

Orlando Dental Group's staff have been working with my family for over a decade. They offer…read moreincredible care, pricing, and services with the most updated technology. They've done quite a bit of painting and renovating since I had been there before the pandemic, but the dentist is just as wonderful as ever. His team is friendly and fast, and I honestly don't remember check-up's or cavities being as easy to deal with as they are today. I didn't feel any soreness after either of my visits this year. While my old orthodontist had wanted to charge me $600 for two retainers, I paid the same amount here for six! This dental office is close to a lot, but the location itself is on a quiet back road with plenty of private patient parking. Definitely give this place a try! You won't be disappointed.

10/5 Dr.Nieto and her team are spectacular!…read moreI went in for my cleaning a few weeks ago, they were very professional and thorough. I was back today for treatment and they were so patient with me and addressed any questions and concerns I had for my procedure. This was the best experience I have ever had with a dentist. I am so grateful for everyone in the office You have a patient for life and I will always recommend Parkway dental!!

I was just here for the first time this past weekend and highly recommend it. I love that they open…read moreSaturdays....that was a huge plus to me. We just moved to Florida and im so happy we found this dentist. The quality of care was absolutely amazing, the staff was so caring and all took their time with each process. They also took their time to answer any question's or concerns that I had. Everyone was so pleasing from the front desk reception to the back staff to the moment I left.