Terrible experience, less than one star if I could. I made an appointment weeks ahead , paid my…read moredeposit and did my paperwork promptly. When I arrived I was told they couldn't do the procedure because I was on a certain medication. It would have been nice for them to 1: put this information on their website or 2: tell me at the time of making the appointment or 3: put this info on the paperwork I did online or 4: add this to the email confirmation. Although other med spas do not have this restriction it's their option to have it. If being on certain medications is their hard stop- they should let clients know. This tells me all I need to know about how they conduct business. I drove an hour for this place and I was planning for other procedures in the future, but no thanks.Then, on top of all of that, they couldn't figure out how to refund my deposit. I'm not interested in being their client.

I am a repeat client at this spa. I have had treatments from both Chrissy and Kellie and both women…read moreare fantastic at what they do. Incredibly professional and kind. I recently called to schedule an appt for a massage after a trip, and while they did not have an opening, the receptionist (also great) suggested a facial. I realized after changing climates, this was actually what I needed. Kellie was wonderful as always, completely attentive to my skin's needs, and I couldn't be happier with my freshly tightened and moisturized face. It was also extremely relaxing.

I have had botox and juvederm previously in the metropolitan New York area and have high standards,…read moreI was extremely pleased with the results I received. Susan Lynch took her time to understand what I wanted to achieve and was a great listener. My husband who does not always notice everything made a point of saying (without prompting!) how good I looked. I am past 70 years old so I am grateful for any thumbs up I get.

I really wish I could find something positive to say about this particular business, but…read moreunfortunatly, I cannot. First of all, with so much scamming and breach of security in some of the world's top companies (including banks), how can you possible think that it's ok to demand clients leave their credit cards "on file" in order to simply book an appointment??? That is unheard of!! I cannot think of one reputable company that would ask/keep your information such as that "on file". I get it that your time is money, and you feel the need to charge a client if they are a no show no cancellation but if your services are really that great, you're cliental should be established and cancellations should be minimal. And if a client DOES have to cancel for whatever reason, are you then at liberty to simply charge their credit card for a no show?? Sometimes that just goes with being a business owner. As for the staff, well, the experience I encountered from the owner was rude and impersonal. Instead of making a client feel like you're about to have this amazing experience, it was more cold, fake, rude (almost like an imposition) from the beginning of procedure to simple conversation. When you're clearly annoyed by someone asking about pricing, perhaps you should educate yourself on client etiquette. An eye roll response is NOT very professional!! This is a very personal experience. As an owner, you of all people, should be as equally invested in your clients as they are in your services. If you're not really interested in your clients, don't ask personal questions but more importantly, when the individual is in the middle of replying to your question (thinking you were genuinely interested), don't then greet another client and begin having a conversation with that person! RUDE RUDE RUDE!!!! Unfortunately, the fake vibes are very present.

I just saw nurse practitioner EDUARDO "EDDY" ROJAS for my Botox injections at Elite and he was…read morefantastic! He was professional, highly skilled and truly exceeded my expectations. I will definitely return for more injectables with Eddy because my results are truly outstanding!

3 of my injectors left this company. The girl who i got this time had botox in the dispenser before…read moreI got in the room. The botox was bad or watered down. Within 2 months it was gone out of my forehead and my crows feet were back. And to top it off, my one eyebrow was spocked! Ever since they opened their "new" location it was gone downhill.

Melanie was nice and she's very knowledgeable she did a great job…read more R

I love Melanie at Elite Medical Spa of Lakewood Ranch!! I have been going to her for quite awhile…read more& I highly recommend her to my family, friends as well as anyone who compliments me. Melanie is so professional, respectful, spot on punctually for every appointment & her expertise is amazing!!

The services offered are outstanding. Staff are so kind! They offer special prices regularly. Just…read moreamazing!!!

I received a Dermaplane facial today from Lena and she did a wonderful service. I have been to her…read moreseveral times now and I think each time I'm more pleased. I think she improves each time I come in. I moved here from out of state and have tried several different places. I think this will be my go to place.

Great place !! It's so nice to relax in this beautiful place!!!! Been coming here for years!!!…read moreThank you ‍

I had a 60 minute massage with Louise and it was phenomenal. She made me feel really comfortable…read moreand was a master Masseuse. She helped loosen my tight spots. She was a pleasure to be with for the hour and I highly recommend.

I have been going to Arsenault Dermatology for over a decade. This place truly cares for you. I…read morehave had some bad experiences before I found Dr. Arsenault and she was able to get me to trust dermatology again. They have also been so sweet to my new little baby and helping get the right skin protection recommendations he needs as a little one. So glad they're opening a Venice location!

Terrible customer service. I would not go here - there are MANY other Dermatologists in the area…read more They rescheduled my appointment 3 times. Finally, the day of my appointment I had to leave work 2.5 hours early and drive 45 minutes (because the location nearest me had no openings). When I arrived, they told me that they were running one hour behind. SO, I paid my $60 copay and went to wait in my car for a bit. When I returned 40 minutes later, they told me that they gave my appointment away because they thought I left! The previous appt finished sooner that they thought but they could not find me. I guess they never thought to text me like they do every other time?! I will never come back to Arsenault again. Very disappointing because they used to be very good.

Osaka Spa is truly a hidden gem for Sarasota. Yoyo the owner has a very precious gift with her…read moremassage technique and energy transfer. I would highly recommend Osaka to anyone and know they will be in great hands. T.

Clean, simple and easy place to have on your list of things that you can remember to enjoy forever…read more Will definitely be returning next time in Sarasota. Frankie Palmer

Very nosy asking several personal questions. She needs focus on the procedure and keep her mouth…read moreshut. Not recommended!

Excellent Practice and very professional luv everyone there so far and I've been going there for…read moreover 5 years now. I see Ms. Kate Weed and she is wonderful have a great rapport with her.

Wow! The new SkinSpirit location in Sarasota is incredible. I've been a SkinSpirit member for years…read moreand have visited multiple locations across the U.S., and this one is easily one of the nicest--beautiful, modern, and super easy to find right on the main street. Parking is simple too; you can park at Chase Bank or in the Sprouts lot and walk right over. What I love most about SkinSpirit is the consistency. No matter which state I'm in--California, Texas, New York, Arizona, Hawaii--you get the same high-level care, the same menu of services, and providers with truly top-tier credentials. They really do hire the best in each area, and it shows. I also love how easy it is to book appointments. You can schedule follow-ups right at the location, but honestly, their website is my favorite. Whenever I need something last-minute, I just log into my account, check the calendar, and book instantly. It's the simplest, most user-friendly appointment system I've ever used. You can search for any provider who's available or choose your favorite and see their next open slot--it couldn't be more convenient. If you're already a SkinSpirit regular, you can trust this location to deliver the same high standards. If you're new, I highly recommend making the switch from wherever you're currently going for facials, Botox, or skincare. SkinSpirit isn't new to Florida and it's definitely not new to the U.S.--they're well known nationwide for a reason. The experience starts the moment you walk in. The space is gorgeous, the lighting is perfect, the chairs are ridiculously comfortable, and the check-in process is quick and easy on a tablet. Everything is designed to make you feel relaxed, confident, and cared for. The staff here are some of the kindest, most professional people you'll ever meet. They take their time answering questions but also respect that sometimes you're on a tight schedule. I've had quick 10-minute visits during a lunch break and longer 30-minute appointments when I needed extra guidance. They're never pushy with products either--they've even recommended affordable alternatives I could grab at Ulta. And no judgment, ever. I've walked in looking rough after long days and also walked in dressed up--either way, they treat you with the same warmth. I'd also like to say a huge thank you to Emily and Dr. Cally for making this visit one of the best SkinSpirit experiences I've ever had. Dr. Cally is by far the most experienced SkinSpirit doctor I've seen in my time with the company. If this location is going to be your home base, I highly recommend her. She used to own her own practice. The girl is legit. Their kindness, professionalism, and genuine warmth made this appointment feel extra special. Honestly, I think it's also a testament to Florida in general--people here are just so welcoming, friendly, and wonderful. There are also great savings options: refer a friend and you get $50 off, you can use the Alle app to save on Botox, and they offer birthday discounts too. Overall, the Sarasota location is everything SkinSpirit is known for: luxury, consistency, expertise, and genuinely caring staff. Absolutely worth visiting. You'll feel it the second you walk through the door.

From the time you walk in the door and greeted by the lovely ladies at the front desk to Cally in…read morethe back, who is an amazing person very skilled talented professional can't say enough love her dearly