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    Afford Outdoor Life

    5.0 (1 review)
    Open Open 24 hours

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    5 years ago

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    Nelly G.

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    Good Neighbors Fence ATX

    Good Neighbors Fence ATX

    4.9
    (41 reviews)

    I wanted to post a review of Good Neighbors Fence ATX in Austin. From start to finish this was an…read moreoutstanding experience. Ben the owner was incredibly easy to work with and made coordinating the quotes between 3 different houses sharing common fences very simple. Ben was very accommodating as we worked though multiple rounds of revisions to the quotes due to new requirements from the various houses. He quickly made the updates and got the revised quotes sent out. From a customer service and price standpoint, Good Neighbors Fence was easily the best of the 3 companies we requested quotes from. As for the quality of the fence, we could not be happier. Ben was on-site at least once or twice a day to supervise the crew throughout the 3 day installation. The actual crew was very professional and completed all the work with good attention to detail. They did a fantastic job keeping the work site clean throughout the day, and always made sure everything was orgainized before they left for the day. As always there were a few very minor details to be addressed on the final walk-through, but each item was quickly resolved by the team with a smile. The team really did make an effort to ensure everything was done to their high standards. I have already recommended Good Neighbors Fence ATX to our friends who are looking to get some fencing installed.

    Fantastic experience with Good Neighbors…read more Ben was friendly, pleasant, knowledgeable, communicative, flexible, professional. All the things you want in your contractor basically. Oh and I almost forgot -- his quote was lower than the competition. It was a no-brainer. His guys did a great job repairing my fence. At some point, there was a small miscommunication -- Ben had his team fix the issue as soon as it was brought to his attention. No negativity or bad blood -- just professional commitment to customer satisfaction. Couldn't recommend this company more.

    JP Exteriors

    JP Exteriors

    4.6
    (108 reviews)

    Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

    I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

    Afford Outdoor Life - masonry_concrete - Updated August 2026

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