Excellent repair experience, with friendly expertise! I was able to schedule on short notice, and get my system working. read more

Santiago inspected my sprinkler system and said I didn't need a new system. Santiago repaired my system and saved me time and money! Highly recommended Santiago for your sprinkler needs! read more

Santiago did a great job trouble shooting why a large part of my front yard had dead grass . He repaired the irrigation system and replaced the sod as well. He responds quickly and is extremely professional. He provided a detailed explanation regarding the necessary repairs and lawn care. I highly recommend him to anyone who needs lawn care and irrigation system maintenance/repair. read more

I have used Santiago and his team for a variety of irrigation system issues over the last several years. I have been very happy with all the work that has been done for me! There is a reason Santiago's company is called Garden Experts. He is truly an expert in what he does. I've made the mistake of using other irrigation system repair companies in the past that have done more harm than good. Santiago has a through knowledge to deal with all problems that may arise with an irrigation system. He methodically worked through a couple of difficult issues for me in recent visits and the system is working flawlessly now. He is a professional in his approach. He comes when he says that he will, provides an accurate estimate of services before doing his work, and then gets the job done quickly and correctly. I highly recommend him without reservation!! read more

Once again, Santiago is the best! Had a blown sprinkler head surrounded by a tree root; Impossible to remove or replace. He and his team showed up and remedied the problem in 15 minutes! Also looked at and repaired several other heads while he was here. He's not the cheapest, but he's the best! If you want it done right the first time, Santiago should be on your speed dial. Professional, courteous, and damned good at his job! read more

My irrigation system needed maintenance, repairs and an extension for an area that suffered without irrigation during the summer heat. I had two firms make paid inspections and provide estimates. Santiago was by far the better one and I am glad I chose him. The other company appeared competent but the inspector missed items that needed repair or adjustment that Santiago found, and that inspector was unaware (as I was) that my property had an already installed, unused zone with a valve that Santiago discovered and used for the extension. This was significant. Santiago is professional. He came out very soon after I left a request on his website, and the work was done the same week. Although I chose not to upgrade to a smart, WiFi controller until I can correct a WiFi issue in the garage, Santiago is familiar with the technology, which is very appealing. Prices were reasonable and worth it for good service. read more

If I was offered more stars I would be delighted. Santiago was amazing. I had plenty of broken sprinklers including leaks and in almost one day he and his crew member corrected and replaced the sprinkler heads and leaks. Not only Santiago is a professional, he is a gentleman as well! read more

Santiago and his team responded quickly and was able to resolve the problem after another company could not service within a reasonable time. Reasonable fees and quick service. Will definitely call again when needed! Thanks! Dr. F. Del Toro read more

I mean, I've been a customer for years and Santiago is still one of my favorite people here in Austin and my most trusted source for all things yard, plants and sprinklers. He always arrives very much on time and his crew is really friendly and extremely hard working. This week's project was a bunch of busted sprinkler lines and heads and T joints. However I'll never forget after the winter storm when we had a busted exterior pipe and Santiago and his crew came and helped us and repaired everything even though parts were hard to find and everyone was scrambling. He's such a nice guy and we're so thankful to be one of his customers. read more

Garden Experts - the front yard of a home - Irrigation Near Me

He found and solved the problem. However his communication skills need to improve. He is also rude, talking to my 73 years old dad in a very disrespectful manner. Also, he tried to over charge for a number of things and rack up a pretty expensive bill. I had to confront him about it. The whole experience wasn't good. read more

Stanley provides timely, courteous, old school customer service! We have had lots of issues with our sprinkler system thanks to the past two winter storms. I reached out to several companies and was told they'd have a 6 week wait and $150 just to LOOK at the sprinklers. I found Stanley on Yelp and he was available the next day! Came out and everything was running smoothly in an hour at a reasonable price. This gentleman provides the thorough, honest, top notch service that we used to get in Austin before it became an overpriced Bougeville- and he's super funny too! Stanely is our new irrigation and sprinkler hero! read more

Sergio and his team are life savers. Were in the middle of what will likely be the hottest summer in Austin history, even hotter than 2011. I was convinced my irrigation system had a leak and I needed service quickly. I contacted several companies and all were scheduling 1-2 weeks out. Sergio was able to come the same day! While I didn't have a leak, he made several recommendations and replaced a number of leaky sprinkler heads. His quote was very detailed and the final price matched what he quoted. I have used a couple other companies in the past but Sergio and Garden Experts will get my all my irrigation business going forward. read more

Santiago and team are great, I highly recommend them! They did the assessment and improvements in one day. I was very impressed with Santiago's professionalism and detail - he wrote out his assessment with prices and reviewed his findings with me before I approved the work. They are fast, friendly, failry priced, give high-quality work, and very professional. Thank y'all! read more

Santiago knows what he's doing and you're wise to listen to him. He will honestly appraise the situation and tell you your choices and his recommendations. I say "listen to the man. He knows what he's talkin' about and he'll tell you even if you don't want to hear it." Lord, I appreciate that kind of honesty. I told him to give it to me straight and he did. I really appreciate that and I'd have him back again and again. read more

Santiago and his team are great to work with. We have used his services for several years for standard irrigation maintenance and repairs when the system needs it. I have always been happy with Santiago's approach to troubleshooting and being clear on his quotes and work orders. He doesn't rack up charges that aren't needed and has always been honest about how severe or not a particular problem has been. He also has been more than willing to show me (a DIY'er") some things I can do to maintain my system before I call his team. He provides clear instructions and prompt service and has always been polite and open in our dealings. I've seen him mentor some of the younger guys on his crew, and I can see he cares about the job and the people who work for him. I've recommended him to several neighbors and would do so again. His name is at the top of my contacts for anything I need in the lawn irrigation business. read more

Santiago was kind, respectful, knowledgeable, and reasonably priced. He diagnosed a broken double pipe issue that supplied water to my backyard system, as well as some system head repairs. After providing me a full breakdown of the issues and the costs to repair, he fixed the system same day and now my irrigation is running great. Highly recommend Garden Experts read more

Top notch mortar and stone work! Santiago and his team did an awesome job! Santiago was great with communication the entire process and I couldn't have asked for better! He is a part of the project, not just to set it up. He is at your house doing work alongside his crew! He found some broken sprinkler pipes of ours as well and got those nice and repaired! We get TONS of compliments on the mortar work and people always ask for who did it in our neighborhood. Just message him and have a discussion! Thanks Santiago! read more

They were responsive and available that day. Everyone else I talked to couldn't come for a few weeks. Once here, the team worked hard to find the leak. read more

After a bathroom remodel, my concerns were correct. We were not getting much pressure out of the tap. The plumber who worked with us to complete our remodel, tested the pressure and we were at 40PSI... pretty low. Unfortunately, after a few months, he just couldn't fit us in his schedule. We just lived with it, like we had for several years now. Enter Santiago. After our sprinkler not working fiasco, it was time to revisit the sprinkler system. I felt that we may actually need a new system. I reached out to him two days before Snovid hit Austin, requesting an inspection of our system and do you happen to handle PRV replacements. My past plumber let me know it needed to be replaced and quoted $975 as an estimate. Santiago responded promptly, seems to be his MO, that yes he can replace my PRV and do an inspection of our system. He would reach out to my spouse to arrange everything. The snow arrived, electricity and water departed and I felt that I again will be waiting forever to have this completed. I jokingly emailed him during the Snovid week and let him know he must be swamped, but we still wanted to get on his schedule when possible. As soon as the ice had departed and water came back on, Santiago called Suzie and we were set up to have a visit yesterday. He arrived on time and took a look at the problem and to check out our sprinkler system. He let me know he could install and replace the PRV, plus some piping which needed to be fixed. $1250. Yeah, so a little higher than my other plumber. However, he and his crewman would fix it now. Austin is a wash in broken pipes and issues due to Snovid. I agreed immediately. His crewmate AND Santiago got busy. A pretty impressive hole was dug out, piping replaced, PRV installed and after a couple of hours, we were good to go. Now comes the ethical part. After the PRV fix, they went about investigating the system. I let him know I was interested in replacing the entire set up if needed. My thought process... it's over 15 yrs old, time for an upgrade. Well, not so fast big bucks.. Santiago let me know that there was actually only a couple of sprinkler heads that needed to be replaced and aligned. I didn't need a new system. Wow. Srsly? A buck 50 to fix the sprinklers and I'm good to go? Even the controller was fine. He couldn't do that job now, he had another job on the schedule. I requested that he replace the controller, Suzie is all about wifi'ing the house up. He did mention it wasn't needed, but he certainly would install a new one per my request. He'll be back soon enough to complete this task. He also does Tree Triming.. We will have him take care of that for us now moving forward as well. His company and he are a gem. Truly appreciate his hard work, his consistent reliable service and communication. You should hire him as well. read more

On his day off on a Saturday, Santiago came out within a few minutes to help me turn off my stuck irrigation system valve. We had a slow leak one of the main irrigation pipes in our backyard. He said he'd be back Monday to fix the leak. His crew arrived right on time and was done in about an hour. Communications was great--he texted me information on pricing, and let me know when he was on the way. I thought the pricing was fair, and it looks like the crew did a good job. With Garden Experts, I have a new "go to" company for sprinkler repair. read more

I called Santiago because I thought I had a leak in a sprinkler pipe. He was accommodating and came out to take a look at the problem. He came out and dug where the problem was and in the end, it turned out it wasn't a leak, but the way the water was coming off the roof (4 downspouts!) and channeling into the trench (sprinkler line) that was causing the water to pool up with the recent rains. He explained some workarounds with diverting the water away from that area from the downspouts, detailed why it wasn't a sprinkler problem and replaced the sod. I was happy with his honesty in troubleshooting the problem. Though he didn't fix anything, I appreciated his service. Definitely recommend. read more

Wanting to charge $85 to tell me what I already know (that the controller has to be replaced) is just another way to try to lock in business with a sunk cost. It is an old plumber's scam. If there were real value in the $85 service, that would be one thing, but $85 to tell me what I know if wrong and not being able to give a line item charge for services is a relic of pricing from years gone by. It was not ethical then. It is not ethical now--in my professional opinion. Good luck to you, Sir. read more

Quick and responsive. Fixed the issue immediately. They worked around my work schedule and stayed in contact during the process.

Didn't like the guy's attitude. He charged me $110 within 10 minutes of arriving and wouldn't look for the sprinlker valve without a finding fee of $70 per valve. read more

Can't recommend Santiago enough. On the morning of Jul. 5, I discovered my yard was flooding and my sprinklers were leaking. I was worried nobody would come out on a holiday weekend, but he showed up within hours and fixed the problem. Today, he and his team came to fix an unrelated problem with my sprinklers. He is courteous, professional, and offers a fair price. I highly recommend! read more

Santiago responded to a request for quote I blasted out to a number of Yelp sprinkler repair vendors. He not only responded in 5 minutes but he came over on a Saturday shortly after reaching out to diag and complete the repair. He diagnosed the issue practically immediately and worked tirelessly into the evening to complete the job. It was obvious he takes pride in his craft and it was important to him to do the job right. The price was fair and he actually showed me how I could repair it in the future. Santiago also addressed a number of other issues he discovered that the builder overlooked free of charge. Not only did he completed the job but educated me on all the options for the repair before starting. It's rare to find this level of pride and commitment these days. We will definitely be using Garden Experts again on other projects in the Future! read more

Our water bill was higher this year than any previous year and we suspected a leak. I made a Yelp request for help to irrigation companies. This time of year most companies are swamped so it didn't surprise me that several companies didn't respond. Of those that did, bids were all over the place from trip charges to package deals. I recalled Garden Experts coming to my house several years ago and submitted the same inquiry to Santiago. He quickly responded and we coordinated a time for him to come out. He and his crew came out and quickly found several problems with the controller configuration, multiple leaks, but also several heads and rotors that needed replacement or adjustment. Considering the irrigation hadn't been inspected in over a decade this wasn't a shock. The cost of the repair work was fair and within 2 hours our irrigation system is back up and running correctly. If you're looking for a competent irrigation company that is fairly priced and delivers than look no further than Garden Experts. Also remember that you might be eligible for a water bill adjustment for fixing a leak for City of Austin water customers. Now that I have Garden Experts contact information saved there will be no future need to request Yelp bids. read more

Garden Experts - Broken head - Irrigation Near Me

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Santiago and his team will delivery on time and within budget - quality workmanship at a great value!

What a great experience! I had busted from the underground line one of my sprinkler heads and put out servers requests on Yelp. Santiago was the first to respond and could even come out the same morning, on a Saturday! Santiago was not only efficient and quick, he was extremely polite, virtuous and professional. He recognized an issue on another sprinkler head that he was able to fix and took care of raising 3 sprinkler heads, when he came to repair one and raise 2. So thankful! Will definitely be calling him if I ever need more repairs!! read more

I have bitter sweet experience with Garden Experts. I have used them for 2 of my properties. The first time the expectation was very much in line with what was estimated For my second property I was billed way higher more than once without any consideration of repeat business. I felt like when the invoice amount was double of estimate amount, it was high time to cut of ties with them. Last time I use them. Short lived fantasy. read more

Santiago found the problem and promptly fixed it at a reasonable price. Will use Garden Experts again for sprinkler system repairs.

Santiago is a straight shooter and extremely reliable. I've used a lot of different services on here. His small team's work are simply the best I've come across in Austin. Good communication too. Expert, reliable care and work. Will be using him for all of our landscaping work moving forward. read more

$75 just to come out and give a quote? methinks not! Called the number and left a message with my name. He calls me back a few hours later and messes up my name like 3 times. That's ok. But then tells me that it will be $75 for him to come out and look and give an estimate on the job which will be more. Well of course the job will be more than $75 - but $75 just to come out for 10 mins and give me an estimate. I'll pass. there are a lot more 'experts' out there that will give a free estimate, thank you very much! ***************************************************************************** Update 5/22/19 - I just received this text from the guy who called me earlier; "SHAME FOR YOUR PARENTS AND KIDS you are just a waste of time I cannot understand how yelp accept homeless people that want to get everything for free Hopefully nobody be able to help you in the rest of your life you just not worth it " How professional is that? Everything I have typed here is 100% truthful. I have a screen shot the text msg. So beware folks. read more

Santiago was quick to respond and was able to complete the entire project quickly. I installed a new pathway in the front yard, a new side pathway in the backyard and he helped mend some irrigation issues by adding rock/gravel to our patio area. He helped with recommendations and his workers were super thorough craftsman. Highly recommend. read more

Santiago really knows his stuff!! He overhauled my builder grade sprinler system so the entire lawn and beds get watered, no more dry spots.

I had an issue with my sprinkler system, where heads were coming on when they weren't supposed to. Santiago and his crew came out and looked at the problem and told me my main valve and safety valve needed replaced, as the valves were open when they should be closed. After replacing the valves, we ran a system check on all zones. One head and stem needed to be replaced. Overall, I'm very satisfied with the prompt reply on my project and super happy they were able to fix the problem The day I requested a quote. They were very reasonable on prices too. I would highly recommend Santiago for any and all sprinkler problems. You will not be sorry. read more

Santiago was diligent and patient. He bent over backwards to solve my sprinkler issues.

Santiago was great. Called him at night (after work hours) and he responded immediately and was able to get me in the next day for a repair on an irrigation leak. Compared to other companies who were booking me out a week. He came when he said he would and finished the job in about an hour, I expected and was quoted a lot longer. Yes the $75 service fee is a bit high but then the quote for the actual work is cheaper than others. Will definitely call him again for other projects. read more

Our irrigation system took a beating from the Great Freeze of 2021. I contacted Santiago through Yelp on Saturday. He was able to come out the following Monday morning. After doing a thorough inspection, he provided a written estimate which was reasonable for the scope of work that was needed. Then, he was able to complete the repairs that same day. Everything is now working great! Thank you Santiago! read more

Fixed the pressure regulator, adding a new zone, and did all adjustments that we asked! Thank you!