We used A2Z Heating and Cooling for a repair at our rental, and it was such a good experience. Our…read moretenant had great things to say, they said the technician was super nice, easy to talk to, and really knew what he was doing. They genuinely enjoyed chatting with him, which you don't hear every day! As a landlord, I really appreciated them keeping us in the loop throughout the process, it made everything so much easier on our end. It's such a relief knowing our tenant was taken care of and treated well. We'd definitely use them again.

When faced with a large expense such as an air conditioning unit, one can muse it is not as fun of…read morea purchase as a cruise, or Disney vacation would be; but come the stifling heat of August in middle Tennessee you would be wanting your cruise purchase back in order to get some A/C in the house! ( Who needs vacations anyways ? ) Thanks Jim and Patty of A2Z Heating and Air Conditioning for installing our new package unit. Absolutely fair people and their prices were extremely competitive ( thousand(s) cheaper ) than other local companies that might rhyme with Pillar. ( for example ) So who knows ? I may still get that vacation this year after all with all my savings !!! "Are you sad faced with your happy face?" Head over to A2Z - you won't regret it !

I was actually uncertain about using a company that had so few reviews, but they were listed as a…read morewarranty partner with my brand of furnace. I looked up their website and their website is near identical to A-1 Heating & Cooling - which had me concerned, concerned that they were owned by the same people. If that is the case, I couldn't tell because the lady who answered the phone her mannerism and approach is a lot more down to earth and personable - in a way Southern. I explained to her the situation about me looking for a second quote and my HVAC being under warranty - she wrote a few things down and told me she would call me back. She called me back minutes later and stated that someone could come out there within the next hour as they are finishing up a job near me to assess. I was surprised to hear same day service and it was already 11AM. Before he even came out - she even gave me the total labor cost to install it - if the item I needed to have replaced was the correct one. I called numerous places, and none of them would give me any type of quote over the phone. Other places told me everything from 'No one is here to do that' to 'We would need someone out there before you receive any quote since it's a repair.' I feel like she has some authority when it comes to the business, and that is always a plus. But, he came out there less than an hour later, diagnosed it, ordered parts from Nashville, and showed up the next morning to install it. Didn't try any pressuring sales tactics to upsell me any type of warranty or maintenance plan. The only thing they should get is one of those Square devices, so that they can take debit/credit cards via phone/tablets instead of over the phone.

Called U.S. Air at about 8:15 am, technician (Kyle Haynes) arrived before 9:30 am. Replaced…read morecapacitor on Trane a.c. unit, and was done and gone by 10:15 a.m. Kyle was extremely professional and courteous. I would definitely recommend U.S. Air and will use them again.

These guys were recommended to me by my usual HVAC repair guy who was not available to get to me…read moredue to his business doing well. I'm really glad he did! They did an incredible job and went the extra mile to make sure I don't continue to have problems with my split mini unit. I highly recommend you give them a try!

Called a couple companies out for an HVAC unit that has not been functioning at all with it being…read morebelow freezing at night and was only 2 years old. The big name company in town starting with an H quoted over $13,000 for the repair/replacement. Brock Heating and Air came out and had the system running in less than three hrs and actually showed me what the problem was and what the best ways were to fix it. The repair from them was less than 1/6th the price from the competitor! They will be servicing my unit from now on! They are extremely trustworthy and go the extra mile to fix the problem properly with out screwing the customer like some of the other companies I have tried. Thank you for your quick response and prompt workmanship. My girls truly appreciate having the heater running properly.

Henry from Denney's came out promptly and discussed the problem and a quote was quickly sent back…read moreto me. I approved it and 2 days later, he returned and replaced the compressor that had gone bad. His work was Neat, his work area clean and uncluttered, and his manners were very professional. I would gladly invite them back at any time. Their rates were very reasonable

These guys were amazing- we had multiple gas leaks. They were professional and responsive.read more

CerProTech delivers customer service at it's finest. We called Friday morning because the ac was…read morenot cooling in our upstairs unit. Matt was onsite the same afternoon and took care of the problem without overcharging us. I would recommend this company to anyone who needs service or install of a new system. We have used this company for several years and have never had a bad experience!

Baggett always works to insure units are operating properly - even after business hours. Most…read moregrateful for their response.

I originally, chose Baggett as they seemed to be a local company instead of a franchise who…read moreprobably up charge everything. Yet speaking to the tech who showed up to my house, there seemed to be some confusion from speaking to the woman who setup the appointment to him showing up on my doorstop. When I spoke to the woman, I informed her of my issue, and asked if they gave free quotes - 'Yep, sure do.' When the tech showed up, I informed him of my symptoms, hoping he is to going to diagnosis the problem. I direct him the furnace and he then states he's going to the van for a price sheet. So, after politely listening to his spill, I inform him I don't want a new furnace, I just want this one fixed. He states it will be $6X.XX to diagnosis. I state that's fine, but in the back of my mind, I'm like I guess that lady was confused over what type of quote I wanted. After he stated it would need a certain part, he informed me - that it could be more than that and he wouldn't know until that part was installed and these furnaces are prone to this and that. I have to admit - I was uneasy since the $6,XXX price list is the first thing we go over and the way he was preparing me for possibly more repairs. So, I decided to get a second opinion. Even the wife thought that was bad business, in regards to a price sheet - asking where I found them. Wasn't able to compare total price quotes, cause by the time another company came out - wife reminded me we had a parts warranty on the HVAC. Was conflicted between 3 or 4 stars, as the Tech was knowledgeable as the diagnosis was the same as the second opinion. He was also professional, as he was wearing those disposable shoes when he showed up at my door. But, alas, I didn't go with them...

The lost art of honest, customer service, has been revived by Eric and his professional team. I…read moreHIGHLY recommend Optimum Heating & Cooling for your HVAC needs because of the honest customer service and the detailed maintenance that is offered. It is my honor to support a Veteran owned business because of the sacrifice and the selfless decision to serve in the military. Thank you for your service. 1. I woke up to a puddle in my basement 2 months ago. I am part of a monthly club with a different HVAC company, it includes service to my HVAV unit and discount on maintenance calls. The company installed a shut off valve for 350.00. They also performed the annual service on my HVAC unit at that time. (Make sure you ask specifically what the company does during annual maintenance. Ask to look at the outside unit when it is uncovered, ensure that it was cleaned. When they are done, confirm they did all that they are required for the service you pay for. Even check YouTube to learn the components of the HVAC unit- all things I did NOT do initially) 2. Less than 2 months later I make another service appointment because the AC is blowing hot air, a different technician arrives and says I have a leak in my coils and recharges my unit with a pound of R22 for 300.00. He explains that if the coolant leaks out the cold air would be temporary. The technician recommends replacing my unit because it is 17 years old. The next day the AC is blowing hot air, the company sends a different technician out, he recommends I replace my unit and gives me a rough estimate of 12k. (Do not feel pressure from the technicians, sales or the company, take a day to think about it and to do some home work and research) 4. I decide to get a second opinion. The Next company explained that the fan was not turning and my motor would need to be replaced, The technician explained that my unit is 17 years old so replacing the motor and coils and to fill up with R22 will be costly, so the overall recommendation is to replace the HVAC unit. More information so I say let me call another company to see if there is consistency in the diagnosis. 5. I checked out Home Depot to see how much an actual unit cost to install, Home Depot subcontracts with a different HVAC company. The sales person comes to my house and quotes us 13,000 as a 60 day price and 9,000 if I pay and schedule today. While at Lowes I see an advertisement on someone's work trailer for a HVAC contractor, they provided an estimate but did not inspect the unit. 7. While deciding which company we would hire, someone I was speaking to recommended Optimum Heating & Cooling. He explains that prior to him hiring Optimum, he paid a contractor 4k upfront to start the work on his HVAC project, and they never completed the work. (Money upfront may be risky, so proceed with caution if you make that decision) The 4k loss that he shared was quickly overshadowed by the gleaming review and recommendation to call and hire Optimum Heating & Cooling. 8. Optimum's scheduling department was very responsive. When Eric arrived, he spent so much time explaining things in detail, by now I understand the lingo because I learned about the HVAC unit online. The next day we received an estimate on the repairs. 9. My family and I have been in a hotel for 3 nights due to the heat wave (If you do not have to rush on the decision- take a minute and do your research). When Eric realized my family was in a hotel, he was very kind to offer 2 loaner window units until the work was complete and to help us save money. I of course was grateful because I canceled the remainder days of the hotel reservation. 10. Eric and his team headed over to start the work, after about 20 minutes Eric comes in my home and says your unit is actually maintains coolant, we will monitor the levels, the next update was the fan is not moving, your motor may be bad, the last update, which was music to my ears- with CAPACITOR- in hand, Eric explains that this is the issue. When they replaced your capacitor, the motor began working and the 17 year old AC unit was operating at full capacity. 11. So to recap to the most important part of the experience. I agreed to a full HVAC replacement with Optimum Heating & Cooling, they started working on my AC unit, it was determined the fix was replacing the Capacitor, which cost under 200.00. So instead of taking the big payday and replacing the HVAC unit, they explained that they pride themselves on honest business practices and sound technical maintenance. 12. Contact Optimum Heating & Cooling for your questions, maintenance, service, install, or if you just want to meet a solid military veteran and have great customer service from his wife when you call.

Great reliable company. They were respectful with my time and gave me honest information so I could…read moremake the best decisions for my family. Absolutely will be my go-to for heat and ac issues!!

Our one A/C units went out and they where very quick to respond and fixed the problem. The repair…read moreman even said the part was under warranty and the only fee was the labor. Very reasonable price. Will use them again if needed.

Requested maintenance inspection/cleaning of our AC/Heating units. Josh and Tim arrived on time…read moreand started right up! They were Fast - Efficient and really nice guys! Did more than I expected and discussed an area that would need attention in the future...no pressure. We will now have them out yearly...at this price it's crazy not to plan ahead. A quality job. Thank you very much jc