This was my first time utilizing hospice care for a loved one. I admittedly had false expectations…read moredriven by common sense as it relates to a very sensitive and delicate situation. The care quality was underwhelming to say the least. Agape poorly educated my family on what to expect during a most gut wrenching time. They set numerous expectations that were not met. Including and not limited to communication, follow up visits, warning signs and resolutions. The stand out interaction was when I sat with a nurse (who was new to the company) to field the many questions & concerns that I had. Through my inquiries, it seemed the Agape finally decided to act. I have zero experience in the medical field but through daily 20 hr shifts with my loved one I gained an immense amount of hands on experience. The Agape representative told me to my face that THEY DO NOT EXPECT US TO BE NURSES, just to be there to show love and care to my loved one. This was insulting and patronizing! Agape equipped us with a variety of medicines, dressings, equipment (including oxygen, a nebulizer, and suction device) though with no real direction on when & what to look for to use this mobile triage station. Mind you, I was not expected to be a nurse. The hypocrisy was palpable. I need to mention that we were never cautioned about bed sores. No mention of what they are, how they develop, what to look for and also, what to do about them. This was frustrating and infuriating. My belief is that people who are designated as 'end of life' should be treated, handled and loved the exact same way as when they enter this world. With such delicate care, close professional monitoring and a soft touch. Babies are not delivered in a hospital and set aside with instructions to the family to occasionally have a look to tell them that you love them. Agape missed the mark repeatedly and I can honestly say that I now have extensive experience with Hospice care, or lack there of. I will continue to share my story and educate those around me. Most of us will experience Hospice for a loved one and maybe ourselves. I will ensure to record detailed instructions in my own Advanced Health Care Directive along with additional personal wishes in my Will. This is to make it easier on my surviving loved ones who may be tasked with my care. This is responsible thing to do, for all parties. This is absolutely necessary because of companies like Agape Hospice and their lack of compassion, professionalism, accountability, execution and customer service. DO YOUR RESEARCH ABOUT HOSPICE. VET THE COMPANY. SEEK OUT REVIEWS. EDUCATE YOURSELF ON YOUR LOVED ONES SPECIFIC DISEASE OR CONDITION AND HOW TO CARE FOR AND INTERACT WITH THEM. YOU CANNOT COUNT & RELY ON AGAPE OR POTENTIALLY OTHER COMPANIES TO ADEQUATELY PREPARE YOU. ONCE YOU'RE IN IT, IT MAY BE TOO LATE. YOU WILL FEEL LOST AND HELPLESS, SO BE PROACTIVE.

During a stressful time, Agape hospice was able to help alleviate the stress we were going through…read morein regards to a family member. Olga, was very attentive. Made sure we felt like we were at home. Thank you so much Agape Hospice. GOD SPEED

I can't say enough about Mom's home care. Cari is my hero and my angel when I needed one most!!!…read moreWhen mom was coming home for hospice, I found out I needed caregivers for mom and it wasn't included with hospice! With only 6 hours till mom was coming home, Cari told me all the supplies needed, where to go get them including the bedding that hospice failed to tell me we needed! She was invaluable to me and because of her we had caregivers for mom at the last minute!!!! Mom came home to soft bedding so she could be comfortable and she was so happy!!!! The supplies that were included with hospice arrived after mom passed so I donated them to Moms Home Care and finally got to meet Cari in person and give her so many hugs!!! Thank you again Cari!!!

We had to find home care for a family member and are so happy that we stumbled upon Mom's Home Care…read moreto assist. We worked specifically with Cari, who is an absolute gem! Right from the start she was pleasant to work with and very generous with her time to make sure she properly understood our needs. As it turns out, she was able to match us with a wonderful caregiver who seems to be a great fit for our needs. I can't say enough good things about Cari - she is incredibly caring, sweet, knowledgeable, and genuinely interested in making sure things go well for everyone! I would highly recommend Mom's Home Care!

I cannot recommend Lev's in-home senior care services highly enough. From the very beginning, he…read moretruly listened to my concerns and specific needs, and he immediately took action to ensure my grandpa received exceptional care. His responsiveness and attention to detail made such a difference during a time when we needed support the most. Lev keeps everything under control, and that gives me tremendous peace of mind. He checks in with me regularly, provides consistent updates, and makes sure I'm always informed. Knowing that my grandpa is in such capable, trustworthy hands allows me to feel safe and reassured. What truly sets Lev apart is the genuine love and passion he has for what he does and it absolutely shows in the quality of care and dedication he provides. We are beyond grateful and highly recommend his services to anyone looking for compassionate, reliable in-home care.

They only care about $ is right! They screwed up my intake and didn't have my medication regiment…read moredown correctly at all and then tried using multiple different pharmacies to fill my meds and got me black listed. Now they don't even want to give me a 3rd of the medication that I have been on for over a year and my cancer is only getting worse! The have absolutely no compassion at all!

To have a loved one in a lockdowned facility without the care and visits from their family is very…read moredifficult and heartbreaking. We were fortunate enough to have a family friend refer Catelife Home Care to us, which she was using. We were able to have our family member cared for by their wonderful caregivers the last few weeks of her life, then the night she passed away. I was only able to talk to them on the phone but they were so caring, patient and kind. I felt so comfortable having them there with my Aunt! Every time I called they encouraged my Aunt to talk to me, near the end my connection was with the caregiver, and that was enough. The day my Aunt passed away I had asked our Minister if he could talk to my Aunt on the phone even though she wouldn't talk, I arranged it with the caregiver, who was a little surprised but she was happy to do it. I believe this helped my Aunt pass comfortably with her son and two grandchildren given approval to be at her side. I thank Care Life and their wonderful caregivers for supporting us through this sad time, I appreciate you, and will continue to share our great experiences with our family and friends. Barbara Fukuji

It was a very difficult time loosing my father in law. 1 heart showed tremendous kindness,…read morepatience, compassion and support during his transition in life. This was an incredible source of comfort. 1 heart supported my father in law with comfort and told us what to expect. They listened to our concerns and made us feel that we were not navigating the most darkest times alone . 1 heart held our hands at every step. My family was incredibly thankful to 1 heart and I highly recommend this company for any hospice needs. Thank you 1 Heart!

I will start by stating that my wife and I are both physicians, so you can imagine that we might be…read moredemanding , difficult clients when it comes to health care. My mother in law was suddenly diagnosed with a terminal brain tumor this past summer, and a very quick 3 1/2 months later, she left us peacefully in her own home surrounded by our family. As doctors, we called around to our "VIP" contacts and kept hearing the same recommendation over and over again . . . 1 Heart. Cynlee, Dr. Nguyen and the entire 1 Heart team treated us like one would treat their very own loved ones. They were organized, on time, efficient, respectful and knowlegeable. More importantly they were also warm, compassionate, patient, and loving. Our family is slowly moving on, healing, and remembering all the blessings and beautiful time we had with our dear mom. I am so appreciative that we had 1 Heart on our side to guide us during this difficult time. Thank you from the bottom of our hearts.

Ms. Ana Rn from bright star is the best. On time, great care, and super communication. Couldn't…read morehave ask for a better RN Nurse! Thank you! FIVE STARS!!!!

I contacted Brightstar needing immediate at home personal care for my wife who had just…read moretransitioned from Sunnyside following surgery. Heather the manager was terrific and went right to work matching the right caregiver for our needs. Within 24 hours we met Hanna. Hanna was my wife's caregiver for the next two weeks and did an excellent job for us. She was prompt, professional and very pleasantly engaging. For those two weeks I worried about several things, but I didn't have to worry about my wife's care. I would gladly recommend Brightstar based on my experience and kudos to Hanna for her excellent care and Heather for understanding what we needed and making it happen given the time challenges.

Where do I start? My family has been a customer of Always Best Care for the last year and a half…read more I wouldn't trust my mother's care to anyone but Carrie Bianco and her team. I was lucky enough to be referred to Carrie by a family friend and am so grateful. The staff at Always Best Care is beyond compassionate and will go the extra mile for their clients. Cleints become like family and are treated as such. If you need assistance with a loved one, call Carrie. You don't need to do anything else. Your questions will be answered and your loved one cared for. They can also help with Assisted Living and finding the rght place. I can't say enough about this business. These days it's hard to find a business owner that has her heart in her business and does what she loves.

Our experience with ABC has been great in regards to staffing, services. and finding the right…read morefit for our seniors. Communication is key. I'd highly recommend this agency for services.

I hired Rose7 Health Care to care for my dad during his late-stage Alzheimer's Disease progression…read more My experience was overwhelmingly positive. The owner Charito, and caregivers Joy, Patrick, Larry and Bash were fantastic and always dedicated to great care for my dad. Highly recommended for caring, professional, skilled service.

We used Rose7 home healthcare agency for nearly five years, and the experience has been…read moreconsistently outstanding from start to finish. Their billing is accurate, transparent, and easy to manage. That alone removes a major source of stress during an already difficult time. The consistency and convenience of their billing process really stood out compared to others we have worked with. The staff is truly exceptional. Every caregiver we interacted with was professional, polite, and genuinely caring. They have a remarkable ability to work with dementia patients, showing patience, compassion, and understanding in situations that can be very challenging. That level of emotional intelligence is not easy to find. They are also incredibly responsive. Whether it was a schedule adjustment or a question, the owner was quick to respond and always helpful. Communication is clear and reliable, and they document patient care thoroughly on a daily basis, which gave us confidence and peace of mind. There were occasional english as a second language issues but they were not difficult to overcome and never affected care. Over the years, their consistency never wavered. That reliability is something you cannot overvalue when it comes to caring for a loved one. I have referred them to friends, and they have all had similarly positive experiences. I would highly recommend the Rose7 agency to anyone looking for dependable, compassionate, and professional home healthcare support.