The customer service was great, their pricing was fair, the service person that came out was nice…read more The carpets seemed cleaner and fluffier, BUT the smell is terrible. It's super "wet dog" smelling in here. I turned down my AC to 72 degrees, had 3 ceiling fans running and it still took more than 5 hours for them to try. These are NOT thick carpets. They are cheapy apartment complex carpets. I thought it was supposed to be MUCH less wet than steam cleaning but I didn't find it to be so. Moreover, the smell isn't going away. Not a big fan. I hope the smell goes away soon! :(

I called after getting the keys on my new home and it was dirty! Chem-Dry came out the NEXT DAY,…read moreand cleaned all the bedroom carpets. They used the Green carpet cleaning system so the carpets would be ready to go the next day when the movers arrived. Great service and terrific job!! So glad they were able to fit me in and I highly recommend using the Green cleaning!

I used Yelp's service to request a quote from several carpet cleaning services and Seth from…read moreChem-Dry was one of the first to respond to my inquiry! Over the phone, I explained that I had two rugs that needed to go a serious, serious deep cleaning -- one rug is about the size of a runner and the other was more of an area rug (8x10). After speaking over the phone and receiving the most competitive offer I had heard to date, we agreed on a time and date for rug pick-up. I emphasized that this just was NOT a rush, as both of these heavily soiled rugs are only used in my classroom - and since it is Summer time - no need for them anytime soon! Since I was receiving such a great deal, I did not want to place any unneeded pressure on them. Later that week, a Chem-Dry representative arrived to my door right on time to retrieve the two rugs. After a few days, I received a text message from Seth that indicated the rugs were finished, and we arranged a mutually convenient time for drop-off. Seth hand-delivered the rugs himself to my home, and boy did they look different! All of the kiddie germs and encrusted dirt were 100% gone! All that remained were the rugs in their near original form - a bright colorful square patterned carpet - and the lingering aroma of a recent deep, deep cleaning. As an afterthought, it would have been nice if I had taken a before and after picture to really show readers how filthy these rugs were! But you'll just have to take my word for it :) Overall, I am very pleased with Chem-Dry's flexibility and willingness to accommodate customer needs and preferences. Based on my single experience, I would attest that this company is run by a gentleman who is determined to beat other estimates and provide you with the best (and most realistic) carpet cleaning service possible.

Terrible service. They came out yesterday and you can't even tell they were here, carpets look the…read moresame. Basically, they charged me $150 to vacuum. No receipt left to state what the charges were ( my son was home, I was at work) They have not yet returned my calls. My little carpet cleaner from Sam's club works better than what they did. I've had my carpets cleaned before, so I know it's perfectly possible to get them done. Edit: So Monday they finally called and asked if they could come back out and fix the problems. The owner came out with the original technician and they did the carpets together. I am much more pleased with the work, the carpets look like they have actually been cleaned.

Rug and floor cleaning. On time, Very professional, and did a fantastic job! Will hire again.read more

It was very easy to schedule an appointment with The Rug Man. He answered my call when I called and…read moreafter discussing my needs, I was able to get a quote (we sent pics & room dimensions) and appointment quickly. He was on time and completed the cleaning as scheduled. We had some very old stains that remained after the cleaning, but overall we were pretty happy. Note - we used our personal carpet cleaning machine a few months after The Rug Man cleaned our carpet. Several of the stubborn stains went away (I think it may have been due to the cleaning product he used).

Very informative speedy service in one hour was done got the carpet to look brand-new would highly…read morerecommend very professional

We used Deep Steam Carpet Cleaning for our move out steam cleaning and we were so happy with the…read moreservice and results. The price was super reasonable and less than others in the area. Experience was great throughout and would highly recommend.

I have been working with Family Time Carpet cleaning for over 10 years. Mychele is the owner of the…read morecompany. The nicest guy I've ever met very honest upfront and does terrific job. He upgraded his equipment about three years ago and I can see a big difference my carpets that have been in my house for over 15 years look brand new, thanks Michael

This is the second time I have used Family Time. They are reasonably priced, responsive, and…read moreoverall a joy to deal with. We had some hideous carpet thanks to our younger daughter, and the results are far better than we had hoped. Please give them a try. You won't be disappointed.

Called on a Tuesday and requested a quote to clean all of our floors, both carpet and tile/grout…read more Price was reasonable. They were able to come the next day. Nathan was professional, courteous, and very helpful. Floors look great. I will recommend them to friends and neighbors.

When I called to schedule, I was able to get a prompt response. Nathan, who came to our house was…read moreprompt, polite, worked VERY hard, and then offered to do any extras if we weren't satisfied with how clean he was able to get our 10-year old chairs. I was impressed with the responsiveness, quality, and service orientation and will make them my go to from now on!

Bruno was on time and did a great job! Super respectful and diligent with his work. I had some…read moresuper saturated grout stains that had been settled in for years and Bruno was able to remove about 99% of every stain. The other 1% is hardly noticeable. I give him 10/10 and the floors look and feel great on our feet.

He did a great job- my carpets and home feel so clean and he was efficient with fair price. Super…read morefriendly and accommodating would definitely use again.

Such a nice guy and very quick communication! My rug took about 5 days to get cleaned and the price…read morewas super fair! He does only accept checks and cash just a heads up but i cannot recommend him enough!

Brian is just the nicest guy ever but he's also the best at his profession. He takes lots of extra…read moretime to do a through job! You can tell he really cares that his customer is beyond pleased. I can't say enough about his methods of insuring he does the best job & leaves no marks on the walls, too. hHe even asked if I needed him to walk my dog .