I came here for two routine exams and teeth cleanings based on a recommendation from a neighbor who…read morehappens to be a dental sales rep and had a horrible experience. This practice has poor bed side manner and is designed to squeeze every dollar that they can out of you. I do not recommend this practice to anyone seeking care. Setting up appointments was rather simple and the office was technology forward, clean, bright and new. The building was recently renovated and they have a large parking lot. However, it was obvious that behind their fancy facade lies the drive to pad their bottom line. My first check up here was pretty comprehensive with all the x-rays being taken and teeth properly scaled. This took approximately 45 minutes into the hour long appointment. The hygienist spent a good 10 minutes trying to explain for me why I should pay for the up charge for fluoride even though it already covered under my insurance plan. The hygienist and dentist spent the last 20 minutes of my appointment creating a sense of urgency telling me to prevent my teeth from cracking that I needed to buy from them a mouth guard, electric tooth brushes, teeth whitening, etc all of which I get for free from my dental sales rep neighbor. My second appointment consisted of a longer sales pitch than actual care. My second cleaning here with the same tech didn't even last all of 10 minutes, which is inadequate to receive a proper scaling done, she didn't even floss my teeth. I received another repeated lecture regarding why an up charge for the fluoride was highly recommended even though it was already covered by insurance. Followed by another 20 minutes berating me on why I did not want to proceed with making an mouth guard and signing up for their teeth whitening treatments. I've never had any issues with my teeth and I cannot imagine how this practice would try and extort me if I had actually had an issue with my teeth. This has left a bad taste in my mouth and I cannot recommend anyone come to this practice.

I hadn't been to the dentist in several years and was VERY nervous about seeing anyone. I…read moreresearched best options on reddit and heard that this office was very caring and empathetic. I had a hole in my tooth that I've been obsessing over for 2 years. It ended up being from a fallen out filling and a cavity was building in it. No other issues. I was so relieved. In my first visit I had x-rays and a cleaning and a few days later got the cavity fixed. This was a few months ago and I'm just getting around to reviewing now. It was an exceedingly positive experience.

I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Always a positive experience at RVA Dental, from cleanings to fillings and crowns, the dentists and…read morehygienists are all seasoned professionals who actually love their work. And so will you!

This is the best dentist office ever. Everyone is so friendly, polite and honest. My 4 yr old and I…read moresaw Ally today who was so amazing! Ally kept talking with my daughter the entire time and was so friendly that my daughter felt really excited for her check up. I loved that she made sure my daughter kept standing behind the wall when it was time for me to get my x-rays done. It was such a sigh of relief as a mom! We've been coming here for a few years and the dentists always compliment our teeth and have never pointed out any issues. I feel like they're honest! I've gone to other dentists in the past who seemed to make up bogus tooth issues to make a couple dollars.

The clinic was easy to locate and had a pleasant atmosphere. Staff were all very polite, I was…read morethere for a procedure and the process was done in a very efficient and professional manner. Each and every step was explained to me so I knew exactly what was happening. The appointment happened on time and the entire process was done in 20 mins or less. Very impressed with my experience.

Great dentists, hygienists, staff. Organized and prompt. Nice new offices. Easy to book an…read moreappointment and follow-up. Told me about my teeth in a clear, understandable manner, including things to look out now and down the road. They leverage cool imaging technology so I was able to see what the dentist was talking about and referencing. Also like the music system they have in the office, makes for a relaxed experience.

I wil never go back! The dentist are great but the billing practices are poss poor! They bill you a…read moreyear later when you return for your follow up apppintments. When O cheexk out I was not billed for a flouride treatment they claim. Save your receipts. I usually refuse flouride but a lady I never seen before ia yelling talking over me telling me I received this care. This is the 3rd time this has happened. She told me she was awaiting my arrival to tell me. What! I haven't been here in a year. She then threatned to bill me because I canceled the appt. She stated we took it off but mow I putting it back on. She isn't listeneing so she doesn't realize she already emailed it to me not the flouride bill. I said you need to inform Pts. at the time of cancellation thatvthey will be billwd $50. She said you should have seen it in the agreement you signed. I signed an agreement 5 years ago!

Finally, the senior parter fixed the botched crown put in by his partner…read more I'm satisfied. Kinda. Not having a car, it has cost me over $60 for Uber fares to appointments only made necessary by the incompetence of this practice's junior partner. When I mentioned it to the senior doctor, he looked confused, then dismissive. So they still owe me sixty bucks.*But the crown is, for the moment, good. So there's that. *We live on Social Security alone, so $60 is a relatively significant sum for us, if not for him.

Best dentist in town! My friend chipped his tooth so I texted doc. They left home to come back into…read morework to help my friend out. Skillful, friendly, personable, efficient! 5 stars!

I don't really write reviews but I think I should on this for the patient and for the Dentist to…read moreknow if they are getting what they paid or think they are paying for: was a client of this Dentist Office for years, about 10-12 years I would say. All was well, even saw the transition of the main dentist son come aboard and being a father myself was great to see this from a Legacy perspective. In the last few years the quality of the people in the front desk, main the office manager has not only shocked me, but sad to see. My situation was this: I am a business owner and travel more at certain times, I have conveyed this for years as a patient/client relationship kind of deal: wife and kids visit this office, oh and also in-laws (they have recommended me to this office) so has been maybe even 20 years of family going to this office I would think, back to the issue: I go to an appointment and while sitting there was told hey, can we reschedule you for another date, I am a make lemonade out of lemons kind of person, so ok no problem, now have I missed some appointments due to travel time, yes, but would pay the $50 on top of co-pays. One day in speaking with the office manager she with a nasty energy said I can't make any appointments for you, I asked why and she stated that John does not want you as a patient, I was shocked and dis-belief, due to the relationship for years, it's not that dentist can turn anybody away, but for me whatever the reason was for was never discussed as hey, you missed 2 appointments and these are our rules, was a bit disappointed to see a business office handle this situation that way. One the office manager could have made the situation a situation that could have caused a bigger issue by the way it was handled, 2 the trust is broken by the way it was handled and now the office may lose 6 clients, due to one conversation that could have been had, sad to see, I hope the office manger does not destroy them or cause a major issue there

Greetings fellow Yelpers,…read more I don't live f/t in RVA but visit frequently as my daughter is a college student here. While Airr BB'ing in their neighborhood a year or so ago I came across the JK DDS office in a lovely house converted to dentist office on the corner and needed a 'clean and check' so thought why not give them a try. Fast forward to yesterday I had a small pain, (popcorn kernel emergency : ) I wanted them to look at and they immediately worked me in first thing in the morning and quickly took care of the issue. I'd like to give them a proverbial 'shout out' for a friendly warm genuinely kind and compassionate staff ~ from the front desk to the hygienist to the Dr to check out ~ this is a First class operation. 2 thumbs up 5 stars! If you're ISO of a lovely comfortable place to take care of your family dental needs this is it. Scott