I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Always a positive experience at RVA Dental, from cleanings to fillings and crowns, the dentists and…read morehygienists are all seasoned professionals who actually love their work. And so will you!

I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

Impossible to contact by phone. The dental staff is fine, the atmosphere is relaxed... but if you…read morehave a problem, GOOD LUCK.

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

Dr. Lenoir is a very professional and skilled dentist. Cannot recommend this office more highly. He…read moreexplains everything in detail and goes out of his way to make sure you are well taken care of. Best dentist I have ever had. Today, he replaced a crown that had come off, and his work prompted me to write this review. He first had to reshape the tooth structure under the crown and prepare the tooth and then re-cement the crown. There was no discomfort and everything was fully explained. The crown feels great. The office staff is also very professional and courteous. Highly recommend this office, and in particular, Dr. Lenoir.

This is the best dentist office ever. Everyone is so friendly, polite and honest. My 4 yr old and I…read moresaw Ally today who was so amazing! Ally kept talking with my daughter the entire time and was so friendly that my daughter felt really excited for her check up. I loved that she made sure my daughter kept standing behind the wall when it was time for me to get my x-rays done. It was such a sigh of relief as a mom! We've been coming here for a few years and the dentists always compliment our teeth and have never pointed out any issues. I feel like they're honest! I've gone to other dentists in the past who seemed to make up bogus tooth issues to make a couple dollars.

The clinic was easy to locate and had a pleasant atmosphere. Staff were all very polite, I was…read morethere for a procedure and the process was done in a very efficient and professional manner. Each and every step was explained to me so I knew exactly what was happening. The appointment happened on time and the entire process was done in 20 mins or less. Very impressed with my experience.

Simply the best dental experience possible.Great dentist with a #1 crew.You won't be disappointed.read more

Dr. Circeo is still awesome!! He cares about dental health over "cosmetic" and is a great…read morecommunicator regarding your choices.

Dr Davia is one of the best dentists out there. I've visited probably 4 other dentists prior to…read morehim, I've had a lot of dental work done prior to going here, and the experience I had was the best. I unfortunately had to move out-of-state, and he tried his best to help with my tooth problems before I had to move. He's knowledgeable, caring, and patient. He always tried to be conservative with the work he did on my teeth, focusing on the most important areas and didn't push expensive treatments on me that weren't 100% necessary. A lot of dentists I went to would 1.) look at my teeth and then decide on a plethora of things to do to them, without consulting me - and b) forget about the issues I had and/or not address them fully. Dr Davia always listened to my concerns and kept it simple, unless it was clear a more complex procedure was definitely needed. I wish I could give a bonus star for how painless the injections were (lots of dentists seem to rush this part and it causes a lot of pain and anxiety for me). Also the dental hygienist I saw, Kathleen, was so sweet and careful with my teeth. She was great at making me feel comfortable during my cleanings & always made me feel special.

I loved my visit at Dr. Davis's office. Booking an appointment was very easy. I did have to call…read moremy insurance company to confirm that this practice was apart of my network before booking an appointment. The office itself and the waiting room had a computer for kids to play games and was very clean. Kathleen my hygienist was amazing and very informative. My teeth felt amazing after she cleaned them. I really liked that she proceeded mouthwash and let me rinse in between sessions. Dr. Davia came in after my session was talked to me. He eased any worries I had about my teeth and let me know the next steps he wanted to do in my next appointment. I didn't feel like he was rushing with me . He was very genuine and kind. I was honestly very impressed with my service. The office isn't as fancy as your newer facilities or dental spa's. You can depend on the staff at Dr. Davia. He will not try to nickel and dime you for treatments or services.

Great experience !!!! Very grateful to Dr. Tse and staff…read moreIngrid, Jessica, Kelly and Kim for working me in on an unplanned dental issue after arriving in Richmond for vacation Everyone is friendly and professional. Dr. Tse's office followed up the next day to make sure I was ok Highly recommend Short Pump Family Dentistry !!!!!!

Receptionist told my wife they had bent over backward for us(new patient) because we had to cancel…read morean appointment. Then went on to say she was cancelling an appointment for Monday. Inexcusably rude I would have cussed her out but instead we are taking our business elsewhere. Dr. Tse was the dentist we were to see. F-all of them.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

I came here for two routine exams and teeth cleanings based on a recommendation from a neighbor who…read morehappens to be a dental sales rep and had a horrible experience. This practice has poor bed side manner and is designed to squeeze every dollar that they can out of you. I do not recommend this practice to anyone seeking care. Setting up appointments was rather simple and the office was technology forward, clean, bright and new. The building was recently renovated and they have a large parking lot. However, it was obvious that behind their fancy facade lies the drive to pad their bottom line. My first check up here was pretty comprehensive with all the x-rays being taken and teeth properly scaled. This took approximately 45 minutes into the hour long appointment. The hygienist spent a good 10 minutes trying to explain for me why I should pay for the up charge for fluoride even though it already covered under my insurance plan. The hygienist and dentist spent the last 20 minutes of my appointment creating a sense of urgency telling me to prevent my teeth from cracking that I needed to buy from them a mouth guard, electric tooth brushes, teeth whitening, etc all of which I get for free from my dental sales rep neighbor. My second appointment consisted of a longer sales pitch than actual care. My second cleaning here with the same tech didn't even last all of 10 minutes, which is inadequate to receive a proper scaling done, she didn't even floss my teeth. I received another repeated lecture regarding why an up charge for the fluoride was highly recommended even though it was already covered by insurance. Followed by another 20 minutes berating me on why I did not want to proceed with making an mouth guard and signing up for their teeth whitening treatments. I've never had any issues with my teeth and I cannot imagine how this practice would try and extort me if I had actually had an issue with my teeth. This has left a bad taste in my mouth and I cannot recommend anyone come to this practice.

I hadn't been to the dentist in several years and was VERY nervous about seeing anyone. I…read moreresearched best options on reddit and heard that this office was very caring and empathetic. I had a hole in my tooth that I've been obsessing over for 2 years. It ended up being from a fallen out filling and a cavity was building in it. No other issues. I was so relieved. In my first visit I had x-rays and a cleaning and a few days later got the cavity fixed. This was a few months ago and I'm just getting around to reviewing now. It was an exceedingly positive experience.

So I gave this business a five star review even tho parts of my visit were kinda unpleasant.... but…read more The overall experience was good, and I'll make this my new home for dental work- however, I hate getting dental work, tbh- and wasn't prepared for what I was going to hear during my cleaning. There was a hygienist and she had long dark brown hair and honestly she MADE my experience so incredibly amazing. I can't remember her name for the life of me but she was awesome!!! I would go back alone for her alone. She was super personable and made me feel relaxed. She deserves a raise, honestly. LOL! The front desk manager was also incredibly sweet. I will go back just because those two made my experience amazing. The establishment itself is beautiful and clean. Dr. Stafford is also super nice and makes you feel like family.

Very poorly managed dental practice. Frequently understaffed and appointments run extremely behind…read more I was presented with unnecessary services by a dentist who wasn't supposed to be operating independently but was anyway due to staffing. Overall multiple horrible experiences here.