The nicest group of people I've ever encountered in a dental office. Jasmine and Sarah? were very…read morecool. I don't need a lot of conversation to get things addressed and feel they sensed that in me and toned down their chatter. As a new patient they gave me the works using advanced technology that I've experienced the first time here at Oakley Dental Group. Dr. Pedram was very attentive and listened intently to my concerns and needs. I just hope they billed everything correctly as what I'm seeing on my Explanation of Benefits isn't looking too good. Upon exit I received a water bottle filled with dental essentials.

...took my teeth gave me a set charged me 998.00 My insurance said I don't pay anything!. They…read moreused all my benefit charge to the point that I didn't get what I needed.. 3months no cleaning said they going to call back. they need a new desk person. Get it together Money hungry Heathens. if it's anything else I can do I will. 3 different people in your mouth SOOO everybody got Paid...TRUE STORY. Take that practice elsewhere PS Was it worth it?

Excellent customer service! Friendly staff!…read moreAffordable! Easy to schedule appointments with availability!

ABSOLUTE WASTE OF TIME! Went in for a cavity and regular cleaning. They took me in, did X-rays and…read morescans. The hygienist came in and did the measurement thing on my gums. She said I was reading a couple 4s and had to get a gingivitis treatment...$600 OUT OF POCKET!!!! Absolutely not. I requested just a regular cleaning because I have some Tartar buildup I want rid of but they refused because I wouldn't do the gingivitis cleaning! They also said I have no cavities..Hygienist and lady at the billing desk were very rude, only good part of the experience was the girl who did my scans, she was very nice. Other than that, terrible experience. Won't be using Aspen again. This is the second time they've done this to me.

Very neat experience, I was more than satisfied with my visit. It seems they've taken every…read moreconvenience factor into consideration each step of the way and I couldn't be happier or more excited to get this going. The guy that conducted my appointment made it a good time, pleasant to talk to, very professional and he seemed to really like his job which is always a plus. Highly recommended, go get the smile you've always wanted(:

i've been wanting to correct my smile for the longest time and i finally made the decision to do…read moreso... i always wanted to go through smile direct because of the reviews and the positive things i've heard; so i booked my appointment and came in today nervous as ever, i had an appointment with jacqueline and she was the nicest and most informative person ever! she told me everything i needed to know about the treatment and went over everything! any questions i had where answered! and the best thing was that it didn't feel like i was another patient; i felt like i was a person who mattered! and ending off at the fact that they give you freebies to take home! they really do care about the people who come in looking for a fix in their smile! and i can't wait to start my smile journey!! so thank you smile direct!

I've been coming here for about a year now and they've been excellent! I was able to get in…read morerelatively quickly for my first appointment and their schedule is quite flexible! Everyone in the clinic is very friendly and they have always done a great job with my teeth! They offer all of your standard imaging and cavity services. There is a lot of street parking and then a small lot behind the office. The office itself is comfortable and clean. Highly recommend!

I've been a patient here for about 20 years. I'm thrilled that there is now a female dentist, Dr…read more Paulette Duncan, on the staff. While the Logenmanns are great people, she's a nice switch. Great spot for your dental care!

I have terrible anxiety about the dentist and, as a result, avoided going for YEARS. My partner…read morerecommended Wallace Group Dentists and kept telling me how nice everyone was before scheduling me an appointment. I was blown away by how accommodating, friendly, and genuinely kind all of the staff were. Every time I've been to visit, they have provided me with excellent service. My partner and I are moving this summer, and I can honestly say that one of the worst parts of this move will be having to find a new dentist.

I wrote a review last May about my first visit with this practice. I was finally able to get my…read moreprocedure done by the awesome Dr. Nicholas. She was thorough through everything, telling me what was going on and answered all of my questions no matter how silly I may of thought they were. I have terrible "dentist" anxiety and this was my first procedure in quite a long time. I was opted to receive nitrous oxide for my procedure but unfortunately the machine was down that day. As you can imagine, as any anxious person was, I was terrified of that needle. Though Dr. Nicholas and her assistant was able to calm me down and assure me that it would be merely painless. You know what? They were right. I felt a little poke, like barely even a pinch after the numbing gel and that was it. They're highly trained enough that you may not even need to opt for nitrous. If you're scared to visit a dentist, this is honestly the best place to go. If you're not insured they are the most lovely people (Especially Nancy, God bless her!) in the world who will work with you to setup an affordable payment plan.

High quality care, great office as I have rarely waited more than 5 minutes after my appointment…read moretime. Great work on my teeth when I have needed to see Dr Plas.

I was recommended by several co-worker to Dr. Plas as I live in Hyde Park and was looking for a…read moredentist close by. Dr. Plas and her entire staff are absolutely amazing. She is so skilled and takes her time with you to make sure procedures and issues are explained thoroughly and takes the time to answer questions and concerns. Everyone is so friendly and the office has a very welcoming environment. I would highly suggest going to Dr. Plas for all your dentals needs.

Margo is always great! She's been cleaning my teeth for some time now. It's always a good visit…read morewith thorough updates and explanations. Anna did my molding for a night guard. She was very gentle and ensured she informed me of what was happening. Office staff is always kind.

Disappointed by the lack of transparency at this facility. On a recent visit, staff provided…read moremisleading information regarding the purpose of separating a patient from their support person. It felt like a tactic to isolate the patient rather than a standard procedure. Patients and their families deserve clear, honest communication, not 'bait-and-switch' tactics. I expected much more professionalism from this place of practice..

absolutely zero regard for one of their employees taking my phone. no sense of urgency to return…read moreit. horrible customer service over the phone. will never recommend someone in the future.

Honestly though, who likes going to the dentist? Anyone? So, I moved to Cincinnati not too long ago…read moreand needed to find a new dentistry and was recommended to Mt. Lookout. It's a bit of a drive from my house but once I've gave it a try - it's definitely worth the drive! EVERY SINGLE staff member is incredibly nice!! I'm talking from the Front Desk to the Doctors, I felt SO welcomed and cared for. I wanted to keep chatting with them but that's pretty hard when someone is drilling into your tooth. Unfortunately, I needed a filling on a cavity and I really appreciated that someone from the staff reached out to me before my appointment to let me know the price I would owe after insurance. If you are looking for a very nice shop with very nice people that help explain things to you, give this place a try!

Excellent service and the staff was very friendly and helpful. The office was clean and they even…read morehave a membership plan which helps with the cost since I don't have dental insurance.

I just moved to Cincinnati and came across this dentist office in my search to find someone who is…read moreknowledgeable about clenching/grinding (something I do unfortunately, so I like to have a dentist who knows a lot about it!). Their website has an entire page on this which led me to giving them a call and scheduling an appointment. The front desk lady was so friendly and welcoming. She was able to get me an appointment on the very same day due to a cancellation that came through. It was over my lunch hour, which was perfect. They also open as early as 8am, which will be convenient for future appointments (getting it out of the way before my busy work day gets underway). The woman who did my cleaning was also super friendly! She made me feel so comfortable and even provided me with great restaurant suggestions since I told her I just moved here and was looking for some goods spots. She really made my experience enjoyable and she knew what she was doing. Then the dentist, Dr. Graham, came in and was also very friendly and welcoming. I was seriously overjoyed at how nice everyone was! It's like they all brightened my day and put a bigger smile on my face (it also helped that I didn't have any cavities haha). I will definitely keep coming back here and I will be sending my fiancé here when he's due for a cleaning as well. I am SO happy to have done some research and found such a great dentist office! I highly recommend for anyone who is looking for a new dentist!