Love them! Been seeing Dr. Ott for over a year now and have never had a bad experience. The…read morelocation is accessible, clean, and updated. The staff is friendly, attentive, and timely. The Dr. is thorough, knowledgeable, caring, and personable. I really like the location. It is set in Hyde Park/Oakley area and in a cute little office building. There is always ample parking out front and it is a safe area. They are located on the main floor, just follow the signs and you can find it easy peasy. The staff is always super nice and attentive. I am always greeted when walking in and not left to wonder if I need to sign in or if I am going to be left waiting or anything. I have always been taken back in a timely manner and have never had to be there more than maybe 45 minutes in total for a routine visit. Dr. Ott is super nice and a great dentist. The hygienists are always thorough, painless, and thoughtful. They think about the whole picture of your oral/teeth health and take your insurance into account when deciding on testing. Overall, great place to go once or to become an established patient!

Dentistry is fine. The dentist I was seeing left and they didn't tell me... just put me with a…read moredifferent dentist, with no explanation. They owe me over $100 and its been over 2 years!!! Every time I call, its a different excuse about why they haven't refunded me yet. They make you pay before they get insurance payment. My new dentist doesn't do that and it is so refreshing!

I've been coming here for about a year now and they've been excellent! I was able to get in…read morerelatively quickly for my first appointment and their schedule is quite flexible! Everyone in the clinic is very friendly and they have always done a great job with my teeth! They offer all of your standard imaging and cavity services. There is a lot of street parking and then a small lot behind the office. The office itself is comfortable and clean. Highly recommend!

I've been a patient here for about 20 years. I'm thrilled that there is now a female dentist, Dr…read more Paulette Duncan, on the staff. While the Logenmanns are great people, she's a nice switch. Great spot for your dental care!

First time and my LAST time here. I got a root canal done and it was the most painful experience of…read moremy life. Numbed me multiple times and started drilling and what not and I kept telling them I could feel it. Then the dental piece in my mouth it was metal popped out my mouth because it wasn't placed properly and snapped on my face. No apology or anything. As I'm shaking in pain and literally crying because it hurt so bad the dentist got so frustrated with me have me a numbing shot in my root canal hole rough and said "yeah we're not doing this today" and left me with the assistant. Who was totally wonderful may I add. The dentist came back and told me there's no way I was feeling the pain because he numbed me and then took my nerves out but I was still feeling everything. He was very rude, and not comforting or personable. AT ALL. The assistant and the receptionists were outstanding! But the dentist...ruined it for me. Dentist name was Douglas Stephens.. and if you look him up I'm not the only one.

I had an appointment here for 8:10pm and I even confirmed on the phone the previous day. I was…read moresurprised to see the lights off and the door locked when I showed up at 8:00pm for my appointment, and not even because they have 9a-9p business hours. I would have given 1 star however I liked my dentist from here so he alone earned this location an extra star. I will be attempting to get an urgent appointment made in the next week, but if I cannot then I will not be returning to this location.

Been coming here my entire life, literally - and now they have cute named plants too :) they are…read moregreat, fast and professional! Even held my baby for me during an appointment once. The only thing I really wish is that they would be updated to go digital - I hate having to take paper copies of prescriptions inside the store.

I have struck out twice with trying to find a family dentist for my family of four who has similar…read morevalues. Hurts ten times worse when the person berating you and casting judgement is a brother or sister in Christ. Single mom of three, veteran, council member, genuinely someone who tries to do good and give back to the community. My downfall, as a single working mom juggling so much sometimes I run late when putting adding something new to our life. I sought out this dentist solely due to what I thought was shared beliefs. I have a son who is twelve and has a fear of shots and has two cavities. I was ten minutes late and let my son go inside first while I parked, got my one year old daughter out of the car, and sent a work text. I hadn't gone through anything like this before and for some reason I was under the impression that he would go in get gas, there would be some time to allow it to go into effect and then it would be time for the fillings which I intended to be inside for. I had already spoken to the dentist about the laughing gas and requested it for my son at our last visit. I got a call from the front staff asking if I was coming in to which I said yes. I was not told at that time that they were waiting for me. When I came in my son was in the waiting area in a chair crying. The dentist pulled me back to his office ridiculed me stating he was not going to treat my son said "I'm not dealing with this", "this is a waste of everyone's time", "I'm not starting my day like this", reiterated the fact that I was late and I should've been in there. All this while he sees me holding my one year old and just kind of insinuating I was being a bad parent and my son was the bad kid that's just too much for him. My boys are so sweet don't get in trouble at home or school just one has a fear of needles and I wasn't aware of the full process. I thought I had time and wanted to avoid my daughter freaking out disrupting clients so I was trying to not have her in there the entire time, but I hadn't realized there wouldn't be much time in between my son receiving his shot and getting started. It would have been nice when I received the call to come in to know your son is emotional/hysterical and needs you. I kind of just thought they were checking to ensure I was here before they treat and that I didn't drop him off and/or that I would need to pay immediately. Hind sight is twenty twenty and I wish I would've planned ahead for school traffic and just walked in at the same time. Either way it would've been nice to be treated with grace instead of harshness, judgement, criticism, frustration, and rejection. The front staff and dental hygienists we encountered were extremely sweet and kind, but apparently the dentist we saw only is when we are not an inconvenience. Doesn't help that I just so happen to be of brown complexion. So if you tend to run behind or you yourself or children need some TLC I would recommend checking with another dentist office or trying a pediatric dentist.

Margo is always great! She's been cleaning my teeth for some time now. It's always a good visit…read morewith thorough updates and explanations. Anna did my molding for a night guard. She was very gentle and ensured she informed me of what was happening. Office staff is always kind.

Disappointed by the lack of transparency at this facility. On a recent visit, staff provided…read moremisleading information regarding the purpose of separating a patient from their support person. It felt like a tactic to isolate the patient rather than a standard procedure. Patients and their families deserve clear, honest communication, not 'bait-and-switch' tactics. I expected much more professionalism from this place of practice..

I have terrible anxiety about the dentist and, as a result, avoided going for YEARS. My partner…read morerecommended Wallace Group Dentists and kept telling me how nice everyone was before scheduling me an appointment. I was blown away by how accommodating, friendly, and genuinely kind all of the staff were. Every time I've been to visit, they have provided me with excellent service. My partner and I are moving this summer, and I can honestly say that one of the worst parts of this move will be having to find a new dentist.

I wrote a review last May about my first visit with this practice. I was finally able to get my…read moreprocedure done by the awesome Dr. Nicholas. She was thorough through everything, telling me what was going on and answered all of my questions no matter how silly I may of thought they were. I have terrible "dentist" anxiety and this was my first procedure in quite a long time. I was opted to receive nitrous oxide for my procedure but unfortunately the machine was down that day. As you can imagine, as any anxious person was, I was terrified of that needle. Though Dr. Nicholas and her assistant was able to calm me down and assure me that it would be merely painless. You know what? They were right. I felt a little poke, like barely even a pinch after the numbing gel and that was it. They're highly trained enough that you may not even need to opt for nitrous. If you're scared to visit a dentist, this is honestly the best place to go. If you're not insured they are the most lovely people (Especially Nancy, God bless her!) in the world who will work with you to setup an affordable payment plan.

High quality care, great office as I have rarely waited more than 5 minutes after my appointment…read moretime. Great work on my teeth when I have needed to see Dr Plas.

I was recommended by several co-worker to Dr. Plas as I live in Hyde Park and was looking for a…read moredentist close by. Dr. Plas and her entire staff are absolutely amazing. She is so skilled and takes her time with you to make sure procedures and issues are explained thoroughly and takes the time to answer questions and concerns. Everyone is so friendly and the office has a very welcoming environment. I would highly suggest going to Dr. Plas for all your dentals needs.

I don't think this place has been cleaned or changed since the 80's. The entire place was dirty and…read moredusty. The pictures in the lobby were sun bleached and looked like they came from a sears photo studio. The staff is very incompetent and rude. The exam chairs are old, dirty and uncomfortable. The most concerning things were the state of the dental utensils and the stainless steel in the exam rooms. Every inch of visible steel was tarnished with buildup and rust starting to form or already formed. I originally called to set up a visit with a prosthodontist, which they confirmed they were able to take care of 6 months ago. Once I finally sat in the dirty exam chair and asked why I was there, they then told me they have never been a prosthodontist and couldn't even recommend one in town because they don't know of any. Then why did they make me wait 6 months telling me they could do it just to get me there, bill my insurance, and tell me they can't help me. I would never recommend this place. Not even if you're looking for a paperback copy of the Bible which they have signs saying they hand those out and to ask for one. It's a joke and an insurance racket. Plain and simple.

originally went to this dentist for tooth cleaning and check up and x-rays. Were told we had no…read morecavities. Went back in six months for another visit with x-rays and tooth cleaning. Were told there were no cavities. Two months later my husband had terrible pain in his tooth. Went to another dentist and found out he had multiple cavities throughout his mouth and the tooth that was hurting had to be surgically removed by an or oral surgeon. Before we went to the oral surgeon I called numerous times wanting to talk to one of these doctors to see if they could give my husband some kind of anabiotic so that we could determine whether it was his tooth or a sinus infection because we were asked to do that by an urgent care physician. They repeatedly ignored my calls. Never called back. Never prescribed the medicine that I was told by the receptionist they would prescribe for my husband. If you care about the state of your mouth do not go here. It is not a good place to go. I don't even know why they are in business.

Constant cancellation of appointments and dentists quit their jobs. I had to have a cap replaced…read moretwice and they charged me the second time. I'll never go back

Some of the worst care I ever received. Old woman at the reception desk was very passive…read moreaggressive. Not somewhere I'd advise getting treatment. Had a surgery scheduled that needed to be done and was given an incorrect time. Missed the procedure and had to come back a month later although I was in extreme pain. Never going back. Would give 0 stars if I could.

The nicest group of people I've ever encountered in a dental office. Jasmine and Sarah? were very…read morecool. I don't need a lot of conversation to get things addressed and feel they sensed that in me and toned down their chatter. As a new patient they gave me the works using advanced technology that I've experienced the first time here at Oakley Dental Group. Dr. Pedram was very attentive and listened intently to my concerns and needs. I just hope they billed everything correctly as what I'm seeing on my Explanation of Benefits isn't looking too good. Upon exit I received a water bottle filled with dental essentials.

...took my teeth gave me a set charged me 998.00 My insurance said I don't pay anything!. They…read moreused all my benefit charge to the point that I didn't get what I needed.. 3months no cleaning said they going to call back. they need a new desk person. Get it together Money hungry Heathens. if it's anything else I can do I will. 3 different people in your mouth SOOO everybody got Paid...TRUE STORY. Take that practice elsewhere PS Was it worth it?