Everyone was inviting and understanding. Dr.Grey is amazing and the best dentist I have ever had !…read moreHis assistants are caring and awesome .! I highly recommend and want to thank them for my smile again . I truly can't thank you enough !!

went in to have cracked tooth looked at. walked out with a 16k quote! So, they were very detailed…read morein everything I may need and that's why I received the quote. So, I called to give ins info and find out what it would cost me for a couple of the procedures in the quote. I was going to provide ins info and schedule once I knew the amount. I was told I needed an appointment to talk to the business manager. Another shot at the 16k close I figure. Place is a machine not a dental office. Save time find a good non corporate practice.

I was lucky enough to find Simply Smiles sometime maybe 2 years ago! They are so amazing! I love…read morethem so much they take such good care of their patients! I am the absolute worst and can never remember Dr. Stephanies last name but she is the most incredible dentist I have had! She makes me feel so welcomed and like I am important and remembered every time! Allison usually cleans my teeth and she is so cute! I love hearing about her life and her adorable family and small town background, she rocks! Today Zara cleaned my teeth and she was so kind and gentle with my teeth! Can not stress enough how much this dentist office has taken away my anxiety of the dentist office! I will never stop coming here!

I was humiliated by the dentist there with rude comments about my opinions of what I wanted, one…read morewas her commenting on the color of teeth I wanted being compared to a porcelain toilet bowl. She was very frustrated working with me because I didn't want what she thought was her perfect work that was nothing we had discussed prior. The rest of the office was very kind and professional.

Good care, starting with the very friendly receptionist. everyone is very reassuring and calm and…read morefriendly. Offers you gas to relax you. It was nice to watch TV during the procedure, extracting two molars in my case. It made the time go by faster. I recommend them. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I love going to the Dentist now. Dr Smith really makes me feel welcome . I used to hate the…read moredentist, but now It's nothing

This place is unfair and doesn't feel for people who sick! If your sick it doesn't matter don't…read moremiss your appointment! Cause they will tell you not to come to their practice no more! I've missed 3 times in years and they told me not to show up ever again! I only missed once in a year! I was puking my guts out! I had the stomachs flu and they would rather me come sick then be honest and call them to reschedule! I was never disrespectful or negative to anyone in any way ever!! I thought these guys were the best!! But I'm sorry I was sick and I don't understand why the permanent ban?? I wish you guys the best either way!!

I walked into Genesis Dental last February (2024) with zero pain and zero discomfort, but Dr Teeple…read morechanged all that. I had a broken crown that needed replacing and while the front staff and assistants were all very helpful, Dr Teeple simply would not be satisfied until she had drilled away so much of the remaining root of my tooth that she exposed the nerve and caused me to then need a root canal that was absolutely unnecessary until I fell victim to her incompetence. She even drilled off a part of the tooth next to it and when I called her out on it she said that it had broken off on its own....as she was drilling. How very coincidental. The root canal took well over two hours and I was in such agony the entire time I was literally crying in the chair and had to ask her to stop several times. I am normally a great patient and have never experienced so much fear and pain at any other dentist. Dr Teeple set the new crown too far away from the next tooth so now there's a substantial gap that captures EVERYTHING I eat. Chewing is uncomfortable at best and I can't even chew gum without having to floss immediately afterward. I cannot chew on the side of my mouth that was damaged by Dr Teeple without extreme pain. Without exaggeration, I now floss upwards of a dozen times a day because there is nothing I can eat that doesn't get stuck in the "Teeple gap". So now, 11 months later, I still have extreme pain at the tooth she ruined and after seeing a different, competent dentist a couple months ago I discovered that Dr Teeple genuinely did such a poor job with the unnecessary root canal she forced me to have that there's been a steadily growing infection at the site and now I may lose that tooth!!!!! All because I trusted Dr Teeple and Genesis Dental. I contacted the owner/manager and got them to refund the amount they charged me for the unnecessary and botched root canal but since I have to live every day with this ruined tooth and pain I see no reason why I shouldn't share my experience so hopefully no one else unknowingly falls victim to Dr Teeple or Genesis Dental.

I've always been treated well and they are very pleasant people , I would recommend them to…read moreeveryone I know

Charges twice as much as my last dentist for a cleaning! And he doesn't even do it, his techs do…read more I won't be back.

I would like to give a shout out to Autumn at West Valley Oral Surgery. She was definitely a very…read morecaring individual. She helped me through all of the difficulties that I had in my teeth extraction follow-up, The two surgeons were also patient with me (no pun intended). Autumn took time out her schedule to sit down with me and go over all of the procedures possible, and helping me through my dizziness and other personal issues. Thanks again Autumn! - - Give her a raise, surgeons!

"Steer clear of this office if you value honest billing practices. On their website, they heavily…read morepush an in-house Loyalty Plan, promising they will 'work with you to determine which savings are greater' with no hidden fees or exceptions. In reality, this office uses predatory financing tactics to hit sales quotas. They told me my insurance was 'covering half' of a massive bill to pressure me into a corner, billed my insurance a retail rate of $3,772.00, but immediately pushed through a Sunbit loan for about $1,580.00. According to Blue Cross Blue Shield, my legal, in-network patient responsibility is only $793.60. Instead of finding the best savings, the office pre-billed my loan for nearly double what I actually owe to include unscheduled future work. The office manager admitted in writing that the loan included uncompleted treatment, but instead of voiding the contract, the office has ghosted me, tried to hit me with illegal debit card processing fees, and is hiding my financial ledger. If you have a loan through this office, log into your insurance portal right now and compare your true 'Patient Responsibility' to what they are financing you for. A formal corporate fraud investigation is now underway against them." Versión en Español "Evite este consultorio si valora las prácticas de facturación honestas. En su sitio web, promocionan mucho un 'Plan de Lealtad' interno, prometiendo que 'trabajarán contigo para determinar qué ahorros son mayores' sin tarifas ocultas ni excepciones. En la realidad, este lugar utiliza tácticas de financiamiento abusivas para alcanzar cuotas de ventas. Me dijeron que mi seguro 'cubría la mitad' de una cuenta enorme para presionarme, le facturaron a mi seguro una tarifa regular de $3,772.00, pero inmediatamente procesaron un préstamo de Sunbit por aproximadamente $1,580.00. Según Blue Cross Blue Shield, mi responsabilidad legal como paciente dentro de la red es de solo $793.60. En lugar de buscar los mejores ahorros, el consultorio facturó por adelantado en mi préstamo casi el doble de lo que realmente debo para incluir trabajo futuro que ni siquiera estaba programado. La gerente de la oficina admitió por escrito que el préstamo incluía tratamientos no completados, pero en lugar de anular el contrato, el consultorio me ha ignorado por completo, intentó cobrarme tarifas ilegales por usar mi tarjeta de débito y me está ocultando mi historial de facturación. Si tiene un préstamo a través de este consultorio, inicie sesión en su portal de seguros ahora mismo y compare su verdadera 'Responsabilidad del Paciente' (Patient Responsibility) con la cantidad que le están financiando. Actualmente hay una investigación corporativa formal por fraude en curso en su contra."

I was nervous because I liked my dentist but insurance changed. I've had two cleanings and I…read morereally like it. It's very easy to schedule, I got in at my appointment time and didn't have to wait long in the waiting room. The hygienist Alondra I think was her name or leena. She was the first hygienist I've ever had when flossing didn't just shove floss down into my gums I felt she was actually taking her time inspecting my teeth. At the age of 30 I learned they measure your gums which I found interesting. I've been there twice and have had a positive experience each time

Dr DeMille may do good work but, the office staff and billing is HORRIBLE!…read more They do not honor their own quotes and charge a lot more if you try to use insurance. After paying off the balance, they will send additional bills in the mail adding extra fees which were never discussed or included in the original quotes they have their patients sign before starting any work. When dental insurance pays more than the estimate, they won't return the extra money they collected or even apply it to future work. Even taking in the insurance EOBs (showing the insurance paid hundreds more then their estimate), they keep the extra money. Also, if THEY cancel your appt within 48 hours before the appt time, THEY CHARGE THE PATIENT a cancellation fee. Very dishonest way to conduct business.

I strongly urge others to take the billing concerns shared by previous patients seriously (Google…read moreReviews). I initially trusted the positive reviews, which unfortunately led me to this dental office--an experience I regret. Despite having active Delta Dental coverage, I was charged $39 out-of-pocket for a regional block anesthesia because, according to the office, my insurance "denied it." After personally contacting Delta Dental, they confirmed the charge should not have been applied and even contacted the dental office on my behalf. This indicates a troubling pattern of unbundling services in a way that bypasses insurance coverage. Additionally, they will try to get you to use "better quality materials" that is not covered by insurance--something not clearly explained upfront unless you ask them and to remove it they add it on and only remove if you read the paper and ask them about it (e.g Nano-Hybrid Composite). When I questioned the charges, the office threatened to send the unpaid balance to collections, citing "Utah law" as the reason patients are responsible for all uncovered portions and said they could work a "payment plan" as to balm their charge as if they are helping you instead of correcting the error. This practice also uses high-end x-ray machines and frequently performs excessive imaging, which appears more designed to increase billing than improve patient care. These unnecessary x-rays result in inflated costs to the insurance. In total, I paid $209 out-of-pocket for a routine cleaning and the removal of a single wisdom tooth (that's with having Delta Dental insurance coverage )--despite Delta Dental confirming my total out-of-pocket cost for everything should have been only $170 (So, I basically paid $39 extra (reg. block anesthesia | something I should have not been charged for - unbundling). This discrepancy raises concerns about whether this is a case of unethical billing practices or a lack of proper understanding of insurance protocols. I lean more towards unethical billing practices because this Dental Office has done it to other folks as-well, I understand mistakes, but it's happened what seems like a lot to other folks as well based on the low-star reviews, now me included. Based on my experience with billing here--and similar reports from other patients--I recommend seeking care from a dental provider that prioritizes transparent billing, ethical practices, and patient trust.

Thank you for taking the time to make sure that my custom shade was perfect!! your lab was…read moreprofessional and kind. Sherry Titze

From the owner: Along with our hands on work in prosthetic, Broadway Dental Lab provides the most innovative…read moreautomated manufacturing in the industry for any office size and budget. Whether you are just starting out or are already an established practice, we can help you find the quality machinery you need to build your own top of the line in-office dental lab. We offer six premium milling machines, software and consumables to fit any application, with a guarantee of reliable service and support. We strive to offer a wide variety of dental products and services to meet the specific needs of our clients. With over a century of combined experience, our technicians and specialists can work with you to produce any dental need. Our team is even at work so you don't have to be; we are at the lab at night, swapping out disks in the milling machines so the job gets done while you sleep.

A few days ago, my wisdom tooth starting hurting. I called around to a bunch of dentists and none…read moreof them could get me in for several weeks at least. When I called professional dental, they were able to schedule me for 1 week out. Which wasn't ideal, but sooner than anyone else. The night after setting the appointment, my tooth starting hurting SO much more. I called them back first thing in the morning to see if there was anyway they could get me in sooner. They told me to head in immediately and that they would make space for me. A couple hours later, I was walking out the door, having gotten all of my wisdom teeth removed for an extremely reasonable price. Everyone from the women at the front desk, to the dental hygienist , and the Dr were are all very friendly and professional. I would not hesitate to return here for future work. I highly recommend them

Terrible service by the front desk employees. My fiancé went in 8/12/26 at 11:05am check the…read morecameras. My fiancé went in to inquire about a retainer and she experienced the worst customer service ever. They weren't knowledgeable and made my fiancé feel like an inconvenience for even showing up and inquiring. Avoid this location at all costs! Visit instead de Demille Mackay dental. What a shame ownership should look into the employees they hire and educate them on importance of the importance of outing the client first and not their personal conversations with a coworker.