As a new patient, I was able to complete all patient-info paperwork online before arriving at the…read morepractice. Upon arrival, I was immediately greeted by the friendly and very helpful staff, and was impressed with the office (bright, clean, comfortable, welcoming). Dr. Johnson and Jackie took care of me, making certain that I was comfortable, and understood each step of the treatment process, and readily answered any questions I had. Will definitely be using this as my new regular dental practice going forward.

Dr. Tracy is AWESOME! Our dental care provider for over 15…read moreyears! She has taken care of toddler injuries, adolescent growth, teen teeth-pulling, post-braces polishing and, of course, keeping our families' teeth clean and cavity free! We moved from the Savannah area to the Statesboro area - she and her team have been worth the worth the drive for over 10 years! Thank you! ~Lori M. & family

When I booked my appointment at Aspen Dental I should have been told a "new patient" visit takes…read moreOVER 3.5 HOURS!! - I spent less time than that GIVING BIRTH to each of my 3 kids! The staff is friendly and facility is pleasant. I went in for help with a broken molar; expecting it to be addressed as THE priority of the visit and that it would be extracted during the visit. I received an x-ray series, an exam of condition of teeth and gums by hygienist, a REVIEW of the exam of my teeth and gums by the dentist (all totaling 3 hrs., incl. 2 hrs. wait time). Serious talk of periodontal disease, scaling and planing teeth my, antibiotic treatment (@ $101 per tooth!), health conditions that I do not have, replacing a missing cap with a root canal (never recommended before).... all recommended in an $12,000+ dental plan (cash) in addition to extracting the one broken tooth that was NOT extracted that day - the only REASON for the appointment THAT DAY! As I had to travel out-of-state the next day for a week, I have additionally lost a silver filling from either the broken molar or a neighboring tooth. I was really upset when I booked my appointment- and needed and wanted assistance- but ultimately received no dental help at all after a visit of almost 4 hours! I feel duped.

Worst place to get an appointment. I've set an appointment twice and each time they canceled on me…read morewithout notice because they did not get verbal confirmation. They call me at office hours, obviously cannot talk on the phone at work or I'm fired. I give them two email confirmations and they still cancel on me. Now, they told me I could do a walk-in before 7:30. I was there at 7:10, and they told me they're sorry, not taking walk-ins at this time. It's plastered out there that walk-ins are welcome. Just a shady place, the Aspen place in Pooler. Do better. You're blacklisted and I am never recommending you to anyone whatsoever. You think I don't have what to do with my time? Seriously so enraging.

I am extremely disappointed and upset regarding the $105 fee your office is attempting to charge me…read moresimply for changing my appointment date. I have been a loyal patient of your office for years, and I never expected to be treated this way. Life happens, and sometimes scheduling conflicts arise that require patients to make adjustments. If I had not needed to make proper arrangements, I would not have changed my appointment. Charging a long-time patient such an excessive fee for rescheduling is unreasonable, unfair, and honestly insulting considering my loyalty to your practice over the years. This experience has completely changed my opinion of your office and how patients are valued. Because of this situation, I will not be returning as a patient moving forward. In addition, I am formally requesting a refund for the remaining balance of my dental savings plan since I no longer intend to continue services with your office. Please provide confirmation regarding the processing of this refund as soon as possible. I expected much better treatment and customer service.

The kindness of ALL STAFF members at this office has made a significant difference in my treatment…read moreexperience. I have required extensive dental restoration services, which have been very expensive. Despite my insurance not covering any of my treatments, I have chosen to continue with GSD.

I've been a patient at Flawless for about 5 years now! I started after things started opening up…read moreafter COVID. I had to have a deep cleaning. The hygienist at the time Carrie throughly explained the purpose of the deep cleaning, inflammation, bone loss. Etc As someone that always gets cleanings and having what I thought was a good at home routine I was a bit overwhelmed but Carrie and Dr. Patel assured me that I could get my tissue healthy again! First the right side then a few weeks later the left side. They increased my visits to every three months and gave me a at home regimen to follow! Since then I've been able to scale back to normal! I've never had a bad experience! The team is always friendly, welcoming & kind throughout the visit! If you're looking for a dentist go see Dr. Patel!

I've been going here for 3 years and have had great experiences...until today. Routine cleaning,…read morebut right off the bat it was terrible. The hygienist had ZERO personality, smashed my lips between my teeth and her instruments, paid no attention to the skin around my teeth....this was giving me flashbacks of my childhood dentist. It hurt like hell. I was ready to get up and walk out, but I stuck it out. The X-ray process was painful and apparently not good for the doctor either... Had to retake several... This is why people skip the dentist.... I personally hate going, but I love Dr. Patel and 99% of her staff.... But one bad apple will spoil it for me. Next cleaning is in 4 months... Can I request to NOT get this person?

General Dentistry: Cleaning, crowns,fillings, etc. Dr…read more Eileen and Dr. Christy have done well by me. "+5" Still got all my snappers. Now, a negative comment ... regarding the "Smile" on-line site. Awkward, cumbersome, and does not like me, at all. Trying to PAY: NO GO. Rejects my info and even rejects an attempt to make a new account using an optional e-addy! Will have to delay $$$$$$ until next cleaning.

The worst customer service !!! Been a patient for over 20…read moreyears and seen this practice fall well below acceptable norms. 3 days for pain & antibiotic medications, waiting 5 days for ANYONE to return my phone calls and falsified returned calls and prescription call-ins. Since Jason left this location, it's fallen in all aspects of customer service. If I NEED a GOOD dentistry service ??, it certainly would NOT BE WITH THIS CERTAIN LOCATION !!

He is the most caring Dentist. Very thorough and meticulous in every way. One of the main things…read moreabout Dr. Bannout is that he goes the extra mile to make sure everything is done right, including his staff. Thank You for all your help.

This is by far the worst, most incompetent and uncaring dental experience -- actual of any medical…read moreexperience--that I have ever had in over 50 years of going to dentists, periodontists, oral surgeons and endodontists and physicians. Unfortunately, I have had to have a lot of dental work over the years and have had some wonderful experiences with competent and caring dentists. Not this guy. I wouldn't let him cut my lawn! I was there 3 times and each time was a dental disaster! And, he berates his staff iand places blame on them n front of patients and runs around working on three patients at a time, which contributed to his mistakes, I believe. Also, his receptionist told me over the phone I needed to come to my appointment with a check for $21,000 (out-of-network). The temporary he made cracked and when I went in to have him look at it he suggested I find a dental lab on my won! I had paid him $1,200 and he wants me to find an outside lab, doesn't even know any! Finally, he lists and promotes himself as a "cosmetic dentist." If you look on the American Dental Association website, you will learn that it is not a recognized term. It's a made up title. Well, he did seem to do one thing well. As I was leaving his office one evening at 7:30pm after a long appointment, he was vacuuming his waiting room. He seems to be able to do that. What a disastrous experience.

Dr. Sells is amazing. I had my root canal over a week ago and it was painless! She was very calming…read moreand told me everything she was doing. Her staff is wonderful too!

I went to Doctor Sells for a root canal. Did not know what to expect, but wow, this is my best…read moredental experience by far -- and I'm old! Followed the doc's post care instructions and can honestly say, I was never in pain during the procedure or afterwards. Her office staff was very professional as well. Cindy, the front desk person, answered all my questions before the first visit and gave me a reminder call. Dr. Sells' assistant, Jeanine, was great at calming my anxiety at having my first root canal. Also, the office was so clean-- something a lot of dentists and doctors offices could take notice of.

I'm very disappointed with the way this office handled my appointment. I left work early (losing a…read morepay) only to find out that they canceled my appointment without notifying me ahead of time, and I only found out when I arrived at the office. This shows a lack of respect for patients' time and very poor customer service. I expect a simple phone call or message when an appointment needs to be changed. Unfortunately, this experience has made me lose confidence in this office.

I've been going to Pooler Parkway Dental almost a year. This…read moredental off e always goes above and beyond when we visit. Just recently visited with my two children and the Dentist listened to my kids and helped them With their anxiety as they had services done. Also Since I can't be in two places at once the staff sat with one child and helped her get over the gas while I watched as my other child had their service done! Pooler Partway Dental has an amazing Dentist, hygienist and front desk staff!

By the GRACE of God I found this place. I've been to many…read moreplaces and everyone gives you two months or more appts. SMH. I walked in explained my situation and the melodious voice said " we have an opening at 2pm and yes we can remove the teeth today" yesssssssssss Lord. Thank you Lord. Won't he do it . lol. Everything and everyone was extremely friendly, sympathetic and informative. Dr had a work out trying to remove my teeth but he didn't give up and didn't give an attitude or annoyance throughout the procedure. Thank you for explaining step by step what to expect. Definitely will recommend Thank you again

After meeting with their dentist (on Habersham) months back, I scheduled an appointment for a…read morecleaning... with the understanding that I would not be required to have any CT scan or bite-wing x-rays because, in the past, I had been severely overexposed to radiation at another dental clinic. He agreed. No problem. I showed up for the cleaning and they said they REQUIRED a full bite-wing x-ray... or 'they wouldn't know how' to clean my teeth...! When I again declined the full x-rays, they refused to proceed. At my age, I've had countless cleanings and NEVER have been treated this way. Their way... or the highway.

Extremely dissatisfied. I was originally quoted $290 per side for deep cleaning. I got the one side…read moredone previously and came back today for the other. I was told at my appointment that the cost is now $350. I was never informed before my scheduled appointment or when I arrived. I found out as they were about to begin. My teeth do not look or feel any cleaner. I feel completely ripped off.

Parking is a nightmare (they can't control that) but everyone there is amazing and the office is…read moreBeautiful. They work great with my insurance and made sure everything was perfect. They went over what another office said I needed and look out all the unnecessary stuff. Definitely sticking with them.