As a new patient, I was able to complete all patient-info paperwork online before arriving at the…read morepractice. Upon arrival, I was immediately greeted by the friendly and very helpful staff, and was impressed with the office (bright, clean, comfortable, welcoming). Dr. Johnson and Jackie took care of me, making certain that I was comfortable, and understood each step of the treatment process, and readily answered any questions I had. Will definitely be using this as my new regular dental practice going forward.

Dr. Tracy is AWESOME! Our dental care provider for over 15…read moreyears! She has taken care of toddler injuries, adolescent growth, teen teeth-pulling, post-braces polishing and, of course, keeping our families' teeth clean and cavity free! We moved from the Savannah area to the Statesboro area - she and her team have been worth the worth the drive for over 10 years! Thank you! ~Lori M. & family

I'm very disappointed with the way this office handled my appointment. I left work early (losing a…read morepay) only to find out that they canceled my appointment without notifying me ahead of time, and I only found out when I arrived at the office. This shows a lack of respect for patients' time and very poor customer service. I expect a simple phone call or message when an appointment needs to be changed. Unfortunately, this experience has made me lose confidence in this office.

I've been going to Pooler Parkway Dental almost a year. This…read moredental off e always goes above and beyond when we visit. Just recently visited with my two children and the Dentist listened to my kids and helped them With their anxiety as they had services done. Also Since I can't be in two places at once the staff sat with one child and helped her get over the gas while I watched as my other child had their service done! Pooler Partway Dental has an amazing Dentist, hygienist and front desk staff!

I am extremely disappointed and upset regarding the $105 fee your office is attempting to charge me…read moresimply for changing my appointment date. I have been a loyal patient of your office for years, and I never expected to be treated this way. Life happens, and sometimes scheduling conflicts arise that require patients to make adjustments. If I had not needed to make proper arrangements, I would not have changed my appointment. Charging a long-time patient such an excessive fee for rescheduling is unreasonable, unfair, and honestly insulting considering my loyalty to your practice over the years. This experience has completely changed my opinion of your office and how patients are valued. Because of this situation, I will not be returning as a patient moving forward. In addition, I am formally requesting a refund for the remaining balance of my dental savings plan since I no longer intend to continue services with your office. Please provide confirmation regarding the processing of this refund as soon as possible. I expected much better treatment and customer service.

The kindness of ALL STAFF members at this office has made a significant difference in my treatment…read moreexperience. I have required extensive dental restoration services, which have been very expensive. Despite my insurance not covering any of my treatments, I have chosen to continue with GSD.

When I booked my appointment at Aspen Dental I should have been told a "new patient" visit takes…read moreOVER 3.5 HOURS!! - I spent less time than that GIVING BIRTH to each of my 3 kids! The staff is friendly and facility is pleasant. I went in for help with a broken molar; expecting it to be addressed as THE priority of the visit and that it would be extracted during the visit. I received an x-ray series, an exam of condition of teeth and gums by hygienist, a REVIEW of the exam of my teeth and gums by the dentist (all totaling 3 hrs., incl. 2 hrs. wait time). Serious talk of periodontal disease, scaling and planing teeth my, antibiotic treatment (@ $101 per tooth!), health conditions that I do not have, replacing a missing cap with a root canal (never recommended before).... all recommended in an $12,000+ dental plan (cash) in addition to extracting the one broken tooth that was NOT extracted that day - the only REASON for the appointment THAT DAY! As I had to travel out-of-state the next day for a week, I have additionally lost a silver filling from either the broken molar or a neighboring tooth. I was really upset when I booked my appointment- and needed and wanted assistance- but ultimately received no dental help at all after a visit of almost 4 hours! I feel duped.

Worst place to get an appointment. I've set an appointment twice and each time they canceled on me…read morewithout notice because they did not get verbal confirmation. They call me at office hours, obviously cannot talk on the phone at work or I'm fired. I give them two email confirmations and they still cancel on me. Now, they told me I could do a walk-in before 7:30. I was there at 7:10, and they told me they're sorry, not taking walk-ins at this time. It's plastered out there that walk-ins are welcome. Just a shady place, the Aspen place in Pooler. Do better. You're blacklisted and I am never recommending you to anyone whatsoever. You think I don't have what to do with my time? Seriously so enraging.

General Dentistry: Cleaning, crowns,fillings, etc. Dr…read more Eileen and Dr. Christy have done well by me. "+5" Still got all my snappers. Now, a negative comment ... regarding the "Smile" on-line site. Awkward, cumbersome, and does not like me, at all. Trying to PAY: NO GO. Rejects my info and even rejects an attempt to make a new account using an optional e-addy! Will have to delay $$$$$$ until next cleaning.

The worst customer service !!! Been a patient for over 20…read moreyears and seen this practice fall well below acceptable norms. 3 days for pain & antibiotic medications, waiting 5 days for ANYONE to return my phone calls and falsified returned calls and prescription call-ins. Since Jason left this location, it's fallen in all aspects of customer service. If I NEED a GOOD dentistry service ??, it certainly would NOT BE WITH THIS CERTAIN LOCATION !!

I love this Dentist...Dr. Cossar. She strives very hard to make sure everything is just right.read more

This office is very busy because they do family dentistry in addition to dentures. I went to…read morethree different places about dentures. Place 1 also in Pooler quoted me a price of $15,000 Place 2 in midtown Savannah quoted me a price of $8,500. This office charged me $5,350, got the job done on time and included a 4 year warranty. It doesn't get much better than that in 2026.

A lot of the negative things you may have read about this place are probably true. However, the…read morestaff has always been polite to me probably because I have always been nice to them. Conversations with the dentist have never been more than a few words. He's clearly a bit lacking in the personality department, at least with patients of my lighter skin color. I have always had very long waits before being seen but today was totally over the top. I was supposed to get my final denture during this visit and my appointment time was 10:00 and at 11:30 I had yet to be called. About 7 other people that arrived after me were seen before me. I finally got fed up, went to the cashier's desk, stated my complaint, and said that I wanted a full reimbursement for my treatment, which she kindly handled for me. Treating clients like this is so unprofessional. I will never set foot in this place again. I guess they just didn't need the $1800 I was about to spend in their office. Oh well!

Sorry I have a bad memory especially with names) Excellent…read morereceptionist when I first called to make appointment. She was amazing in person as well. The dental hygienist made me feel at ease and when taking x rays and had a way of relaxing my nerves. The dental hygienist was great, explaining her plans on what we will be doing regarding my complex cleaning. Dr. Casey Cameron was patient, explaining everything in detail and put my fears at ease. I WOULD HIGHLY RECOMMEND SAVANNAH DENTAL CARE to everyone. The faculty works as a team. 10 plus

I go to the dentist every six months since I was a child. first visit the hygienist made me dig…read moreinto the chair she poked so hard into my gums, not once, but more than 10 times. then proceeds to explain my disea options. refused multiple part deep cleaning, with novacaine for them, so they refused treatment. such a scam. I will NOT BE BACK, AND THEY KNEW IT! this is what happens when the medical field is a business.

Extremely dissatisfied. I was originally quoted $290 per side for deep cleaning. I got the one side…read moredone previously and came back today for the other. I was told at my appointment that the cost is now $350. I was never informed before my scheduled appointment or when I arrived. I found out as they were about to begin. My teeth do not look or feel any cleaner. I feel completely ripped off.

Parking is a nightmare (they can't control that) but everyone there is amazing and the office is…read moreBeautiful. They work great with my insurance and made sure everything was perfect. They went over what another office said I needed and look out all the unnecessary stuff. Definitely sticking with them.