I got into a car accident during one of my trips. They had made the process after as painless as…read morecan be. They couldn't find the type of car that I reserved, so they bumped me a car up that was brand new with only 6 miles on it. I'm sorry for getting it dinged, Enterprise!

Enterprise on West Flamingo was the BEST experience I've had renting a car. Curtis, Paul, and…read moreVictoria were all fabulous! If you ever want to rent a car, there's no better place than Enterprise leasing on West Flamingo Thanks, From Julie J.

Worst travel experiance ever, as a corporate traveler, the company i work for reserved a vehicle,…read morethat i was to collect. Staff at enterprise rent a car in Las Vegas, we're rude and unprofessional and would not even make a call to get confirmation on details of rental and finance stateing they wont call because they dont work for the company. I would like to advise corporate business not to use enterprise rent a car for there clients.

The smoothest car rental experience I've ever had. Daleigh immediately greeted me when I got there…read moreand quickly got me into my car and on the road. When it was time to bring my car back, they had a driver ready to take me to my hotel and it was another smooth process. I'll only ride with Enterprise from now on.

The customer service was good but only thing we disagree with is how we were charged for the gas…read morewhen we didn't even get a full tank at pick up. It was quarter empty despite if it was a new truck. But overall we agree with the after hour charge but the gas? That's just foul.

This Enterprise is conveniently located in the lobby of Planet Hollywood. It is beside the PH 24…read moreconvenience store and near the hotel check-in desk. The day before I got an email with instructions and you're able to checkin. This saves time at the counter. We didn't realize it at the time but where they park the cars is a small area. We came an hour early hoping to start the day early but our car wasn't there yet. I recommend when you are checking in online to set an earlier time if you need it. The only problem is you're only able to set the pickup time and cannot change the drop off time. Not sure if you can change that at the desk. Anyways, we were told to come back at our regular time as they had to get the car. We came back and everything was smooth. Remember to bring your passport if you are not from US in addition to your driver's license and payment cards. I declined their offer of insurance and so they asked about your insurance company and policy number. After that they went through where to pick up the car. It's a little confusing. You go out the doors, turn right and walk a few steps and it's on the right. It is a small area. Thankfully we had a small car as I had read some reviews where people had trouble dropping off due to limited space. Since there was no one doing a walkaround the car, I took pictures of all the scratches I found. Drop off is a little confusing to get back to the area as to enter it's behind the Planet Hollywood. Once we found it, there were lots of cars already parked. We had a small car so was able to fit into a little space. Then I dropped off the keys in the drop box by the desk where I came in the morning. All in all a good experience, just be prepared for the things mentioned above. It is super convenient having that in our hotel and we'd use Enterprise again.

04-18-26 $$ Made a reservation for an Econo rental. Erin was nice and checked us in and issued us a…read moreMitsubishi Mirage with Oregon plates on it. We walked out to it and inspected it. It was ratty looking and unsafe to drive. It had scratches, dents old, cracked tires with hardly any tread on them. It was missing a hub cap on the front driver's side. This vehicle should be put out to pasture. I would be embarrassed to rent this out. So, we went in to exchange it. Sure, enough one was available but it's an upgrade. Basically, cost you more money. Fine try to stay positive on vacation here. So, we got a nice Nissan Sentra with California plates. Good tires, nice clean paint job and no noticeable dents on it. We hopped in and I noticed it had just over a half of a tank of gas. This is a first for me. I've rented cars before and always started with a full tank. Anyways apparently at Enterprise you must match the level of gas when you got the car as to when you return it. I returned it with more gas than what I started with. Do you think Enterprise with credit you? Not a chance.

I wish I remembered her name, but the woman working on Saturday 5/16 in the morning was fantastic…read more She was kind, explained everything thoroughly, offered a complimentary upgrade, and seemed as though she genuinely enjoyed her job. There was a bit of a wait to check in but we arrived 20 minutes before our scheduled pick up time and were able to pick up our car right on time.

I'm on a hot streak of Avis rentals. Finally. I chose to…read morerent a car while in Vegas so I could visit some family and friends. We didn't want to deal with the airport rental car cesspool, so I chose to pick up the car from this location, which is at the Bellagio (despite what other reviewers may say!). There was one person ahead of us picking up their car. The clerk at the desk was very friendly and helpful. He even extended my rental a few hours so I could drop off at midnight instead of my original 8 pm drop off time. He was careful to inform me that my rental Corolla had a dent on the door and to provide documentation for me in case it wasn't previously noted. The car was pretty standard for a rental and served its purpose. The best part was that I was able to zip around town for two days and use only a quarter of a gas tank. I would not hesitate to rent from this Avis again, though do note that they are closed from noon to 1 pm for lunch!

Copy and pasted from their website: "Founder Jack Taylor…read moreselected the name Enterprise as a salute to the WWII aircraft carrier he served on, the USS Enterprise." Quality/Quantity - We always get the compact as we drive less than 80 miles per trip, but like and need the convenience of our own car rather than rideshare as we have meetings in several locations. Plus we prefer a car only for the day and do not want to worry about overnight parking on the strip. Lastly, because we always get the compact, I can NEVER get used to the amazing mileage we get on the car (yes, sadly all my personal cars use more gas than I would prefer) and I always end up giving them more gas than I use. Easy in and out; helps that we are very experienced. Atmosphere - In the back of the Westin Hotel, see other Yelp review. Tiny office, but more than enough for what everyone needs. Open 7 days a week from 8am to 4pm. Service - 5 stars, especially the person who we returned the keys to. First time they asked "how was the car," "what could Enterprise have done to make the trip/the car better," etc. Must have been a manager...? We have done the key drop off after 4pm in the past and had no issues either. Price - $60 a day. We decline everything extra, as we have our own rental car insurance on our policies and the location is surrounded by gas stations. I actually used the one on the same block on the way back here. Owner Comment - Congrats on your success since 1957 with your 8000+ worldwide locations.

Everything was a smooth process. I was in and out and no time at all. I had to rent a car for a…read morewhole week and they even gave me a Cadillac for the same price as a Chevy.

Great service. They did not have the car we reserved so they assisted us with getting a small…read moreupgrade for free. Car was very clean and specious as well as good on gas (Nissan rogue) We rented it at 5pm and return time was 5pm the next day. Price was decent and matched the nearby areas. Upon return there was a key box and assigned parking for hertz rental car in the garage.

When we went to pick up our vehicle at Caesar's Palace, Hertz counter. the counter was closed,…read moreduring the posted open hours. We tried to call Hertz corporate to no avail. Only got automated answering systems. With persistence, went through corporate operations and got someone, who could not help as they couldn't get an answer, either and could not get anyone in Las Vegas to help us. Said they'd have a supervisor call us back, of course never did. A couple of hours later, we noticed the Hertz stand was open. The clerk was rude, denied ever being closed until we showed him the pictures. Then he acknowledged he was "gone 10 minutes, cleaning 20 cars". Also acknowledged his signage could be better. Got our car, a few hours late and missed appointments. The vehicle was decent. Photos attached.

It's highly unfair for a car rental company to charge double what they quote. There were multiple…read morecharges added which were not disclosed. Hertz has lost all future business from me.

The process of reserving a car was great! The picking up the car was perfect and the gentleman…read morehelping us was super nice. Only complaint was the car itself. Which wasn't Hertz' fault. the Nissan Versa was tiny and didn't have any power at all. We made it safely to and back from the Grand Canyon but it was an entertaining "go- no go" trip.

I made a reservation for a car at 1:30. I arrived at 1:30, and they were out for lunch until…read more2:00PM. We waited until 2:00PM, just for the employee to tell us they were completely out of cars. What is the point of allowing me to make a reservation if there wasn't a car to begin with. What a waste of time.

I had to rent my car at this location due to sudden cancellation at the airport location. Unlike…read morethe Hertz located at the rental car hub, I had to do the following; goto ride share location at the airport, wait 45 mins for my ride, and spend $35 for Uber to get me to this location. I do have to highlight the amazing customer service; the front desk representative was very kind and even gave me an upgrade. However, $60 convenience fee was appalling. I mean, I understand that things in Vegas are pricy but damn, $60 for convenience fee where I had to pay $35 to convenience myself to this location; I digress. Overall, the rental car was clean but I do recommend cleaning it down with some antibacterial wipes to prevent the spread of COVID.