1. Affordable Family Storage

1. Affordable Family Storage

0

Omaha, NE

Affordable Family Storage

1.0 (1 review)
Open • 6:00 am - 10:00 pm

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11 months ago

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Two Men And A Truck

Two Men And A Truck

2.0
(86 reviews)

Luis p, Luis L, Oliver did a great job and we appreciate all they did!! It was a hot day and they…read morereally worked thru the heat. Everything was fine with no damages to lawn or house.

I was very disappointed by the service I received during my move. Two of the three members of the…read moremoving crew did a good job, a third was less motivated and left boxes in random rooms despite being clearly labeled. I had more miscellaneous scratches than expected on wooden floors and dinged the paint. But I would not have left a bad review based on that. When the crew arrived, they told me that they didn't have enough time to do my move because they had a seven hour move scheduled afterwards. I told them that I had described the situation to the estimator, saying that I could tell them the big items but simply had no idea how many boxes I would have. She suggested a number and gave me an hourly rate which I found acceptable, assuming that they would stay until the work was done at that hourly rate. Instead, I got 2/3 of my house moved. Some of that was my fault because I could've been more accurate if I had been finished packing when I made the appointment, but based on the shear number of rooms and large items I described the estimator could've done a much better job, or told me to call back as the moving day got closer so that I could update the estimate to assure enough time. Even if that, I would've gone back to the devil I knew too to finish the move. There were a few things that needed to be corrected from the move the prior weekend that I assumed they would do when they came back out, but when I called the next week to schedule the second move, the estimator he told me that he would charge for it in my current move despite the fact that it was work was left undone from the previous move. When I noted this, he said that they would've sent a crew out at no charge but they couldn't do it for free when they were sending new crew out. That was the final straw and I decided to use a different company.

Cornerstone Storage

Cornerstone Storage

1.0
(1 review)

WARNING: This company will exploit your grief if it means they can make an extra $100…read more I lost my cat, Maxius, to sudden and devastating health failure. She was more than a pet--she was my companion of over a decade. I spent her final days holding her, nursing her through pain, and watching her die in my arms. In the middle of that heartbreak, I thought I had submitted my 30-day notice to vacate my storage unit. I hadn't. I was grieving. I still vacated the unit exactly as planned--on time. And when I saw the extra charge being billed, I reached out about ten day before the end of the month, explained what had happened, and asked for a little compassion. What did Cornerstone Storage do? They said, "The system won't let me." Then they added late fees. To a grieving customer. Who had already vacated. Who explained everything honestly. Who was literally holding her dying cat when the notice didn't get sent. Let that sink in. They had a chance to show humanity. They chose greed. They had every opportunity to act like people. Instead, they chose profit over basic decency. They knew I was in crisis. They saw that as an opening to pull more money out of me. And now they're punishing me for not paying a charge I never should have received in the first place. If this is how they treat someone in the middle of an emotional breakdown from the loss of their loved one, imagine how little they'll care about your situation. Your late fee. Your billing issue. Your loss. This is not customer service. This is predatory and disgusting. I wouldn't trust this company with a cardboard box--let alone anything that matters to you. If I could give zero stars I would. Cornerstone Storage, you should be ashamed.

From the owner: At Cornerstone Storage, we are committed to offering convenient, secure and professional…read moreself-storage solutions to all of our customers. Conveniently located at Dorcas St and S 56th St, our facility features conventional storage units with drive up access ranging in size from 5' x 5' to 10' x 30'. We also offer contractor bay units in two sizes, 20x40 and 40x40. This secure facility has perimeter fencing and electronic gated access, so you'll never have to worry about your belongings. When you rent with us, you'll get more than a storage unit. You'll receive value, convenience, security and service, so call us today to find out what our specials are as well as to reserve your unit!

Affordable Family Storage - selfstorage - Updated July 2026

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