Gave notice of move out and was locked out of my unit before the month was over. There was no…read moreemergency support for this type of issue and the only thing I was told was to call back in 2 days on the last day I have to move everything out. It's not the fault of the phone representative, but this should not have been an issue in the first place and the owner should have an emergency contact number to get these things taken care of quickly. It's also very frustrating to be told that there is no record of my tenancy when I have emails documenting this whole process.

Horrible customer service. I have been trying to contact via phone and email to cancel my unit. I…read morefinally drove to the facility today and the man inside was extremely rude. He was frustrated when I walked through the door and then I couldn't even access my unit because they had the gate blocked. I asked if they could unblock the gate so I could access my unit and he refused. Don't recommend!!!

Tom Finch the manager of Dino's storage in the downtown Omaha area is an absolute pleasure to work…read morewith. I previously sought out another storage place for my needs but they didn't have the unit size I wanted so I ended up calling up Dino's the next day. Immediately after I called I was able to make an appointment with him and he reserved the unit for me until I got there. Upon meeting with Tom, he led me to the storage area and explained to me everything I needed to know. (Unlinke my previous experience with another storage facility, Affordable Self Storage, where the lady just handed me the keys and told me to find the unit myself if I wanted to take a look at it. Needless to say I was pretty dumbfounded at that.) Tom was the absolute polar opposite of my previous experience. And to top things off he even remembered my brother who used Dino's around 3-4 years ago. Wow! Now that's service. Tom's really dedicated to his work. He was able to snag me a super awesome storage close to the unloading entrance of the facility and for a very reasonable price as well. In terms of logistics, the prices are very reasonable for storage units. They have both climate controlled and non-climate controlled spaces depending on your needs. For fees, there's a $10 application fee, and in addition to your monthly fee, there's a $5/month extra charge for $1000 insurance plan (which seems like a sweet deal to me in case anything were to go awry). I highly recommend Dino's Storage especailly if you're in the downtown Omaha area. I promise you won't be disappointed.

This review is partially for Dino's specifically, and partially for their line of business…read more Think long and hard about why you have a storage unit. The business model thrives on inertia. If you need a unit for a specified period of time due to a move etc., and you know when you expect to leave before you start, that's good. If you'll "get to it someday," that's bad. See above -- think long and hard about why you have a storage unit. That said, I was a long-time (too long) customer who paid rent faithfully every month via credit card autopay. That card expired. I paid the bill immediately upon finding out, but Dino's would not rescind the late fee despite my years of support. I was late, and it's their right to charge a late fee. But getting nickel and dimed after spending (wasting) thousands of dollars is annoying. The units themselves: ok, but there were signs of rodents.

Excellent Service & Good Prices for Storage Units. The…read morestaff is wonderful, friendly & has an uplifting, comical & energetic personality.

I've never had a problom with this place ,, I see somone said something about bugs that's not true…read morenever seen them I've been here for a couple years now, when they add Ed more room and torn down the trailer court next to it. Yes a mouse or two but with in a couple weeks never seen them again, Chris did a good job , he even gave me a trap for my unit no bugs or mice ,it just fine , would recommend to anyone good price and well light units and safe!thanks chris!

Great clean place to keep my car . Secure faculty don't have to worry about anything. Highly…read morerecommend

Rod took excellent care of our vehicles while we were out of town for six weeks. He even let us use…read morehis trickle chargers when we forgot ours. I highly recommend his facility for your classics, exotics or any vehicle you care about. Thank you!

I called last minute to rent a U Box so that my college kid could put his things into for summer…read morethe gentleman that helped me was so nice and professional and even gave us a creighton student discount. A few hours later we realized we didn't need the unit and I thought that I would have to at least pay for 1 month but they were so nice to my son when he went there to cancel no issues. Thank you for the professional service to your customers I will definitely use your services in the future!

Absolute zero stars!!! Was charged over 700 total for 2 seperate rentals within 30 days of each…read moreother and drove less than 80 miles total. There was never any discussion about charges nor was I ever notified before they charged my card and what for the second trucks mileage did not match my paperwork and he charged me for 100 miles before I even left and only needed it for 24hours ?!?? I was robbed!! I contacted their help line through an email and received no phone calls no resolve .. they have sent me maybe 100 dollars back out of over 700 for 2 trucks I didn't even use that long !!! I used to rent trucks out for the storage company I used to work for and I clean for a living and I used to drive one of those trucks daily .. I know how to return them and I know that the charges I received are absolutely out of this world wrong !!!! The U-Haul on 18th St will take your money over charge you up front and have false dashboard readings!!! Do not rent from them !!! If this reaches any upper management I'd like my money back !!!

Friendly staff, and a secure place to store my jet-ski for the winter. Thank you Milt's storage!read more

From the owner: Milt's Mini Storage® has proudly served the Omaha Metro area for the past 45 years. We have…read moreprovided safe and secure storage units to residential, commercial and business customers. We offer self-storage units, at a reasonable and fair price. All of our storage units are monitored 24/7 by cameras and are located in a gated area with perimeter alarms. If you are in the market for a storage unit, don't hesitate and give us a call today!

overall they were friendly and got the job done. I was initially quoted a wrong price. so before…read moreyou go thru with the move call the actual office that is doing your move And make sure you know exactly what you need to pay. The movers scraped a wall, however the company promptly sent us a check to fix the wall. I would use them again. The guys in Omaha are awesome!

They did part of the move and then and I had to call him a week later to finish. Stuff was thrown…read moreit together and boxes. Lot of My some of my artwork was damaged and it was very expensive. One of the movers yelled at me. They said they would only pay me 50% of the next move and they charge me $1000. It was a nightmare.To

Really nice people to deal with. I haven't seen it yet, but my initial impression is very positive.read more

Clean, safe location for my goods. Website easy to navigate and they are responsive when neededread more