I have stopped in to this business at least 15 times over the past 2 weeks to cancel my storage. I…read morehave left a couple messages that no one called back. I stopped by today and saw someone in the business and the door was locked. She opened the door and said they are closed on tuesdays. I told her i had stopped by a few times to cancel my storage. She informed me that she wasnt required to be in the office. Completely unprofessional.

First off, the manager and staff are incredibly friendly and understanding. The facility looks…read moregreat and if I hadn't ran into this issue, I'm sure I would have been satisfied with the quality of their service. Be sure to check out the unit before you schedule movers. The unit has a leak catch that wasn't mentioned until after I had paid for the unit. I selected a climate controlled unit because I want to keep my valuables safe. They couldn't answer if they'd be responsible for replacements if a leak occurred. Nor does there seem to be electronic moisture monitoring to know if it does. Now I am forced to pay for movers I cannot use and need to find another place for storage.

Great clean place to keep my car . Secure faculty don't have to worry about anything. Highly…read morerecommend

Rod took excellent care of our vehicles while we were out of town for six weeks. He even let us use…read morehis trickle chargers when we forgot ours. I highly recommend his facility for your classics, exotics or any vehicle you care about. Thank you!

I'd give Public Storage negative stars if I could. The app is a nightmare. Multiple errors and…read moremultiple charges taken out when I tried to downsize my unit and rent through the app. I called the toll free customer service number the next day to report the issue and they said there was no contract and no payment received.I was renting a large storage unit. 90 days after I moved my stuff in, I received notice that my rent was increasing from approx $330 to $450! Exorbitant to rent there. I visited the office in person and Diane helped me. I'd give her 10 stars if I could. I was able to downsize to a smaller unit with her help, but the same issue happened to her. I'd e-sign the new rental agreement and submit payment. My bank put a hold on the money, but the contract disappeared from the computer. My bank ended not sending my money to Public Storage. Customer Service was no help to Diane. Eventually we were able to finalize a rental agreement after the third attempt and two trips to come see Diane in person. If it weren't for Diane, I would have decided to rent a unit elsewhere due to crappy corporate customer service and exorbitant rental prices. I still would have left a scathing review because people need to know what 3 ring circus that they're dealing with. Public Storage needs to acknowledge Diane for her service recovery. Diane is excellent.

They were very helpful and easy to work with! Very friendly and knowledgeable! A+ Looking forward…read moreto using them again!

Rented for two years. Never had any problems. If it is a busy time, carts become an issue with…read morepeople hoarding them and holding elevators.....all the negatives were other tenants who were inconsiderate. Very clean. On sight manager was very nice. Would definitely rent from her again. No damage or smell to any stored items.

The elevators here close 2 seconds after opening. They come to the floor and go back down in 2…read moreseconds. There's no one here to help. This place is so inconvenient that it makes coming here a hassle. Security is also pretty minimal and I'm glad there's nothing we're storing that's worth more than a buck. Not fond of this place.

Thank you Johnny Marcus and Trey for getting us moved today. It was a great experience. Johnny and…read moreMarcus were the most pleasant and nice people ever. It was a crazy day but end with a great note. Thank you guys for everything.

They did part of the move and then and I had to call him a week later to finish. Stuff was thrown…read moreit together and boxes. Lot of My some of my artwork was damaged and it was very expensive. One of the movers yelled at me. They said they would only pay me 50% of the next move and they charge me $1000. It was a nightmare.To

My husband and i planned a trip to Sturgis and needed temporary storage. Bob was awesome! One of…read moreour HDs battery went bad. Bob provided us excellent customer service. He was super friendly and helped us in a jam as the rain rolled in. Thanks Bob. Your the best. I would recommend them for any storage needs. Gerry and Michele

Secure, clean, and low cost. This has been a great storage place for me for years.read more

Ken was awesome. Very professional and informative. I was able to rent a unit the very same day…read more Great customer service and I'm looking forward to working with him during my rental period.

From the owner: Milt's Mini Storage® has proudly served the Omaha Metro area for the past 45 years. We have…read moreprovided safe and secure storage units to residential, commercial and business customers. We offer self-storage units, at a reasonable and fair price. All of our storage units are monitored 24/7 by cameras and are located in a gated area with perimeter alarms. If you are in the market for a storage unit, don't hesitate and give us a call today!

My daughter is a Creighton student and everything about this storage was perfect. I felt the staff…read morewas helpful and protective of her, this being one of her first opportunities to "adult". The building is beautiful and old with lots of history. There were some neat old features that you don't see much anymore, and all in pristine condition. The unit was half the price of others I had researched. I had been told by other people that storage units are dirty places with pests and that my daughter needed to pack everything in plastic bins. NOT TRUE. The Storage Loft is clean and all of her items were exactly like we left them, all packed in storage bags.

Sam and the team at The Storage Loft were great. The location at Old Market Omaha was only a few…read moreblocks from our hotel and close to Creighton University. The storage unit has secured access and is climate-controlled. Reservations and invoicing could be handled online which was very convenient. I will definitely be using them for my future storage needs.