Thank goodness we found this inspector. His inspection saved us from purchasing an almost 2M dollar…read morehome that was fraught with major issues. His written thoroughness and the attention to details in his pictures, educated us as to the pros and significant cons of that home. Excellent inspector.

Sam did two home inspections for us on our newly constructed home. One for the original purchase…read moreand one about a year later. He is very professional and thorough with his inspections. He also has the report ready in super fast time with great pictures. You might not think you need an inspection for a newly built house, but it's amazing what is found that just wasn't finished. Things sometimes just get overlooked by subcontractors. If you need a certified inspector in the area, Sam is the person!

They scheduled me real quick and the price was just right…read more My inspector, Jeff, was very courteous, friendly and informative. This is the first house my dad and I have looked into purchasing and Jeff helped me understand what was needed and what was basically window dressing. He even answered my questions about prospective projects I wanted to do to our 70s split level and he gave some wonderful advise as an expert. I felt so comfortable with the whole process, the walkthrough and we were out of there sooner than I expected. Thank you so much!

They were recommended on a local Reddit post for Spokane and after doing a lot of research decided…read moreto go with them as we are first-time home buyers and of course nervous. From Jamie in the front office who worked with me on scheduling after some complex moves due to tenants in the home. To Dan who did our home inspection and who had our report in less than 4 hours, it was amazing service. Was extremely impressed and would recommend them whole heartedly.

We were new to the Spokane area housing market, and we were given a list of potential inspectors…read morethrough our banking representative. We phoned several, but chose Erich of "The House Inspectors, Inc." because of his sincere ability to communicate to us essential information that we were not able to be there in person to discern. It was our extreme good fortune to encounter someone so thorough and trustworthy. We were in the middle of a very stressful move, the economy was tanking, and we desperately needed someone with a significant amount of inspection experience and an expert understanding of residential construction and mechanics to help us. He is the "A Team!" He understood what our concerns were and meticulously reported his findings. He also manages to teach you about the process as he goes along. BRILLIANT! Erich has saved us a significant amount of money and heart ache. He has inspected four homes for us to date, and we count on his professional acumen in making such consequential decisions. We have and will continue to enthusiastically refer other folks to Erich!

From the owner: Real estate purchase inspections Consultations…read moreRadon Testing Construction consulting and inspections

How do you know someone's true character? When they MESS UP. Jeff checked the box and overlooked a…read morebathroom fan exhaust that wasn't installed, and instead laying in the attic against framing. There wasn't even a cut-out for it. Basic inspection 101. Second item as sonotube left installed below grade surrounding the sump. After being very sick these past 7+ years since moving into our home, multiple doctors visits, etc thinking I had debilitating MS, turns out, after deep investigation, I suspected we had mold. Turns out, we DID! Testing revealed toxic levels a 14/15 (15 you need to vacate). Not only do we have extremely high levels of the most toxic mold species Stachybotrys, Chaetomium, to name two of the several types found in the home, in the missed areas. Not to mention extreme levels inside my body. Contacted him to let him know if the "big misses". His comment was "thanks for letting me know". $60k+ and counting for remediation, repair, new carpeting and all new furnishings as the toxins and spores penetrate every single porous surface. Hours and hours of manual labor to small particle clean every single item and surface in entire home. Ongoing illness and doctors' bills. THE CLINCHER? We had even emailed prior to inspection to upgrade to infrared as we had mold concerns having moved from the south. He advised that we would utilize the infrared and go from there if anything was pointed out using the device. We have since emailed him, with all of the labs, findings, costs and data (to include the mold concerns prior to inspection), and we have had ZERO RESPONSE!!! His negligence has cost our family pain, suffering and financial hardship. We understand that some things in an inspection can go unoticed when they are hidden. THIS WAS BLATANTLY obvious. We didn't quite know what to expect when we emailed him recently. We had asked how he was planning on contributing. Update- I received an email telling me to remove my factual review, that can all be backed by documentation. Received response letter. Letter was complete of legal jargon as to how they are not legally responsible. We knew this is the contract essentially frees them of every single thing including negligence. And it has been nearly 8 years. In my response, I agreed there was no legal standing, yet morals and ethics could have superseded. Note that house was built in 2013. Edition was in 2014, in which the builder removed fan vent as interfered with edition, and had never reinstalled the vent. It had been up against framing 4 years PRIOR to inspection. Keep in mind, we upgraded to infrared to point out any potential moisture issues. This particular bathroom was being used, therefore it should have been picked up via this mechanism. Builder acknowledged this, and can show documentation that it was this way upon inspection via builder communication. Old vent cut-out was boarded over in 2014, and no new cut-out was made for new placement. Inspection was in 2018. Just because the contract frees them of everything doesn't change the fact that it happened. See review from Dr Hsu. He elaborates on the extent of their contract. Every single person we discussed these issues with (mainly vent) were in disbelief that our inspector didn't catch this very obvious, very VISUAL issue. My prominent realtor/broker cousin (whom refers Jeff), builder, remediation company, etc.

Jeff gave a lot of helpful suggestions and answered many questions during the inspection, which is…read morewhy the rating isn't lower here. However, he did not fulfill a lot of pieces of the premium (mid-level) package we had paid $560 for. Before we purchased a package, he sent us a video from the website that showed we would get the documents printed on hand at the house. This did not happen, but not a big deal. He also told us in the email when we were purchasing a package that "the 360 package" would not be available but didn't mention anything else. We carefully read through the full list of features on the website, and the one item that lists 360 in its name wasn't necessary to us, as long as we got the room measurements feature we were paying the higher package price for. In getting the report after, we didn't see the room measurements, and when asked about this, he said that it was included in the 360 package. Nowhere does it mention that this is part of a 360 package. Only after I pointed that out did he mention that he didn't charge us for those particular missing services, but that they now had the equipment to be able to provide them for ~$50-75 more. When I asked him to provide a receipt that specifies the original price minus the cost of those missing services, he responded that he could not provide those amounts because of the system he uses to figure out costs doesn't do ala carte prices. He had never mentioned a lower price until we inquired about missing services and he was unable to provide a receipt for the premium package minus these missing services but wanted to charge us for services we had thought we'd paid for the first time. I'm not sure how much of this is him or the Pillar to Post franchise chain, but more transparency around the packages and costs up front would have been great. On top of that though, he didn't notice/report the rodent droppings or traps we later found in the kitchen cabinets or the mold in the washing machine (he also didn't scan the machine's model like he did other appliances so maybe that's why he didn't notice it). So also inconsistency in being really thorough on parts of the house and less so on others.

My fiancee and I are trying to buy our first home and Kyhra has helped to make the experience as…read morepainless as possible. The attention to detail and commitment to home owner education were both fantastic! Thank you, Kyhra!

Kyhra has done several home inspections for my clients, and I have used her services several times…read morenow myself for my own home purchases. She is highly knowledgeable, methodical in her approach, thorough, and an excellent communicator. I have been impressed with her knowledge and expertise, and she has provided great referrals to other tradespeople and companies in the construction and housing industry. Kyhra does a great job communicating her findings during the inspection (in contrast I've found some other inspectors don't multitask well and get irritated if you ask questions "disrupting" the flow of their process). In contrast, Kyhra is always patient and available to answer any questions I've had about the house, which is very important to me. This is the buyer's chance to learn about the home from an expert. I highly recommend Kyhra to anyone looking for a highly competent and professional home inspector.

If you're looking for a terrific home inspector, these are your guys -- Dale and Daniel Dietrich…read moreare great. I've done MANY home inspections with them and can't recommend them enough for a thorough review of your home purchase. They will give you an honest assessment of every nook and cranny with details and photos. Some don't do that but these guys cover the big important items They are sharp shooters and don't beat around the bush with niceties, they'll just tell you how it is. I hate guessing games with homes and these guys have seen everything and have greatly helped me. They're worth every penny. Thank you both!

I Highly recommend Top to Bottom Home Inspections when buying your home or other housing property…read more Flexible scheduling and Traveling distance is not an issue. They will go wherever you need them too! They are VERY thorough during the inspection not leaving anything else to possibly check. The Insepction Report is very detailed and easy to read so there is no question about what may be something to consider when making the purchase. When I called to enquire about pricing and scheduling my call was answered on the second ring and I was able to schedule my appointment for that very week. I feel that the flexibility they provide is a huge priority. Never once was I made to feel that I needed to conform to their preferred time. Both Dale and Dan are very personable and very comfortable to be around. They want you to be included in all aspects of your purchase. I love how honest they are and let you know truly what certain issues mean. They understand that buying a home is a huge purchase and they want you to get a great home, they don't sugar coat things to make the sale a shoein for The realtor. They are not just Top to Bottom Home inspections, they are TOP NOTCH as well! Reasonably priced and if Needed in the future this is the only expection I would use or reccommend! Thanks so Much guys for everything !

Outstanding service and thorough inspection. Excellent customer relations and very timely in…read morecompleting a final report. I especially appreciated the summary which outlined all of the identified areas of concern. I highly recommend this business.

Great home inspectors. They were early to the house, and were ready to go as I arrived. They were…read morevery thorough allowing me to ask questions, while pointing out things to me that might be a concern. They caught problems like the Federal Pacific electrical panel that was a potential fire hazard, and nails missing on floor joist connectors, which I would have never noticed. Castle is not the cheapest, but are priced inline with other home inspectors. Also, they arrived a few days before the inspection to place the radon machine so that we would have the results the day of inspection! The report was very thorough (100 pages), and included pictures of problem areas.