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    On the Mark Pro Home Inspections

    5.0 (3 reviews)

    Services - On the Mark Pro Home Inspections

    Home inspection

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    Next Jen Inspections

    Next Jen Inspections

    3.7
    (3 reviews)

    I hired nextJen inspections in 2017 and believed she was thorough and knowledgeable. I was wrong…read more When we got to the bathroom I pointed to the tub and said what about those cracks in the bathtub? She adamantly exclaimed that they were "superficial" "cosmetic" and that they absolutely would not affect my property because there was a metal tub underneath. The inspection report states *ceramic coated stainless steel tub noted. Because I believed she knew what she was talking about I didn't ask the seller to provide a bathtub without cracks and ignored my own gut feeling about the cracks. So when I found major water damage in my bathroom I was sure it was a pipe that burst. When they told me it was from the cracks I was astonished because I was sure there was a metal tub beneath. Nope! Plastic tub with cracks that finally made it all the way through. Then the insurance denied as an ongoing issue so its all on me. Now I don't trust anything in that report. Everyone who came in to do a quote said the home inspector must not have known what she was talking about and said it was obvious that it wasn't a metal tub. However until they actually took it out I thought maybe they were wrong, maybe it was something else that went wrong. I didn't want to believe it but they were correct and my inspection report was absolutely wrong. I had boxes stacked around the area so I didn't see it until removing the boxes. I feel stupid for not knowing what type of bathtub I had but I trusted what the home inspector said was true. Caveat emptor/Buyers beware

    Jen was super - willing to crawl in the creepiest, dark spaces in order to find out as much about…read moreour new home as she possibly could. Creepy crawl spaces, musty nooks in the attic, you name it and she'll get in there! She left no stone unturned, literally. In the end, we had a couple items to take to the seller for repair prior to closing, as well as a short list of things we'd want to follow up on ourselves immediately after closing. It was a good experience for us, and we will definitely reach out to Jen first for an inspection the next time we buy!

    On the Mark Pro Home Inspections - home_inspectors - Updated June 2026

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