To Whom It May Concern,…read more I am writing to express my disappointment with the service I recently received from your business. Unfortunately, my experience did not meet the level of professionalism and customer care that I expected. During my interaction, I experienced issues with ays auto group (perhaps the owner) such as poor customer service, delays, lack of communication, Despite my efforts to resolve the matter, I felt that my concerns were not adequately addressed. As a customer, I value businesses that treat their clients with respect, communicate effectively, and stand behind their services. Sadly, this experience fell short of those expectations. I hope this feedback will be taken seriously and used as an opportunity to improve your customer service and business practices. I believe every customer deserves a positive experience, fix the attitude and do better!!!

Martin and his crew did an awesome job of putting a lift gate on my box truck. The price was fair…read moreand I was very pleased with the results. They took their time and made sure that everything was done correctly.

It has been 2 months since I purchased my car from VIP autos…read more They have been true to their word and service. The ease and support for my particular situation was met wiith compassion and integrity. The entire staff is on the same page and enthusiam to help customers receive the best possible vehicle that fits their needs. The dealership is truly above and beyond what I had expected. FYI - there is a book Richard Perry wrote that is a God send and full of information and wisdom on buying used cars.

They say whatever to get you to buy a car and like to just keep retesting system don't get your…read morelemon car here

Honest and friendly sales staff, they fight for you to get you in a car! Lots of vehicles to choose…read morefrom, great prices and decent miles

Just be careful this place charges extra on things you didn't even know of, just check your account…read morebecause charges were extra, company had a hard time reimbursing the account alots if a arguments before getting money back.

This place is horrible yes they make it seem like you are getting a good deal and all that nice…read morestuff. A couple months later our car started messing up we put a good amount of $$$$ to try to fix it but we couldn't get it done and well no we are stuck with a payment of a car that doesn't even work (keep in mind we only drive it here i town) I hope people don't fall for them like we did I don't know why we didn't look at their reviews before we even stepped onto that place.

BY FAR THE WORST PLACE, we don't know what we got ourselves into with these people, we got a 2000…read moreHonda accord from the place. Once we left the dealership later that day the check engine light popped on then noticed there was a oil leak we go called the dealership to ask questions and they ignored our calls, They don't answer their work phone. we have to literally blow their phones up for them to answer us.

Everything thats why they are permantely out of business. Even when they were in business they were…read morecrooks and messed up the ac systems on two of my vehicles i am glad they folded!!

This company is closed and out of business for auto sales. A utility van company is on the property…read morenow

Manuel was an absolute trip!! Very cordial and funny! Got me into the car I wanted and it was…read moreseamless! I would definitely do business with them again! Thank you very much!!!!

Still, dealing with this lemon. Needs a whole new engine. Car has been sitting since Dec. 20th…read more And, warranty company won't accept the certified mechanics diagnostic. More money wasted. And, they want another one. How is all this legal? Why are dealers allowed to get away with this? Why are warranty companies allowed to get away without covering work. Fucking hoops!!

I had been shopping for a vehicle for almost two weeks, and it was every bit as dreadful as I…read moreexpected--until I found Diamond Valley Honda. Dominic, Greg, and Carlos were fast, efficient, and effective at putting together a deal that I was genuinely happy with. Could I have paid less? Maybe. Could they have gotten more? Probably. But at the end of the day, the deal felt fair, and I think we all walked away happy--and that says a lot. I've never recommended a dealership before, but I found the exception. Thank you, Diamond Valley Honda, for restoring a little faith in the car-buying process

I have bought a few cars here, with no issues. However, upon my last visit because of a recall, it…read morehas been an awful experience and will NEVER purchase a vehicle here and let alone service my car here anymore. I noticed that my windshield was cracked from one end to another end and also noticed that my car was washed, when I was told they do not offer car washes anymore ever since Covid. So, an advisor said they couldn't do anything about it since the Manager is on vacation. Then we spoke to an individual name Mike over the phone, he scheduled us an appointment for Saturday. Also informed him that my radio wasn't working and said it needed an update. He said, when we go in on Saturday, they'll fix it. Saturday comes, we make it to the appointment. No one can find the appointment that was made. And they told me that their direct supervisor doesn't work on the weekends and it's only on week days. So then, a different advisor comes, he checks on my windshield, he took photos, he said that someone would reach out to me on Monday. I said okay. Then asked about the update my vehicle needs, he said they cannot work on it because there was no scheduled made for it and will need to get it scheduled. So not just one thing was an issue, it was EVERYTHING. Poor customer service, poor communication, poor everything. If I can rate this place, it will definitely be a fucking zero. My recall was done around February of 2026... I've been following up and have not received any calls regarding my windshield. It's now June 17th and nothing

Please DO NOT buy a car here! Their prices are good but the cars are not! The truck I bought…read moreoverheated after having it for only two weeks to the date! Right before the warranty was up. They were very rude when it came to fixing it and treated us badly.Then told us the head gasket was blown after they had been driving it around because they could figure out what was wrong with it in their auto shop. They ended up giving us our car back that we traded in but kept our cash that we put down. Not the place to buy your next car or truck. Take my work for it!

This place is not good!!!! Biggg..... SCAMMERS!…read more My husband and I bought a car a few months back and 2 days later it broke down,they then gave us the run around about it not working and trying to get us into another car , they said that we had to get a car with them because if not we would lose our 3000.00 down so we were obligated at this point . We didn't want to lose our 3000.00 . anyhow about nearly 2 months later we get financed for another car and something we did not want by far, then about 3 weeks later they repo it unanounced like no phone calls why they took our car no correspondance by mail , nothing! I call the finance company (West lake financial) they said that Empire auto in San Jacinto had cancelled out the contract with wlf and asked how they could do that if they had already financed us they said they've been having problems with this dealership cancelling out customers finance contracts and keeping their down payments. Talk about Shady !!!! If you buy a car from here but hopefully you dont be careful!! also this was very good info for me but if this has happened to you , you need to fill out a complaint form with the california dmv investigation . You can find them on dmv online or call the dmv. They are not regular dmv reps these guys even carry guns they're like cops and also work closely with calif highway patrol.

I recently purchased my new car at Pedder Nissan and would love to personally thank Joel Chavez!!!…read moreHe was very friendly and helpful answering all my questions and helping me to feel comfortable with in my budget!! I will definitely be recommending him to my friends and family!!! He Made the whole deal feel very smooth. And would also like to thank Ozzy very friendly staff and super helpful!!! And don't forget to ask for Joel he definitely goes out of his way to help you!!!

I purchased a vehicle from this dealership in November, and unfortunately my experience after the…read moresale has been very disappointing. Shortly after purchasing the van, I began experiencing a serious issue where water leaks through the sunroof and roof area, and even runs down the inside of the windshield. This has caused the interior of the vehicle to get wet and raises concerns about long-term damage. I contacted the dealership to explain the situation and ask for assistance, but they were not willing to take any responsibility or offer help. I also went in person to try to resolve the issue, and again, no support was provided. This is not a minor problem and appears to be something that may have existed before the vehicle was sold. I would have appreciated transparency or at least a willingness to work toward a solution. I recommend that anyone considering purchasing a vehicle here thoroughly inspect it and be aware that post-sale support may be limited if issues arise.

Had a quick and smooth purchase with Ezra M!! Would…read morerecommend him 10/10 times! We communicated prior to my arrival and he made sure to prep everything he possibly could. Thanks Ezra!!

First time at Toyota of Hemet when usually going to Temecula. Hemet wins by a HUGE margin and for…read moreone reason KEVIN FOSTER in the service department! I had no appt and Kevin took me in like I was a regular for me in and out in a few hours and even taught me how to use my apple car play which I had no idea I had. Big shout out to Kevin! I hope someone high up at Toyota Hemet sees this and recognizes this gentleman because you do not want to let this guy go. I've owned my business for 25+ years and would love to have someone like him on my team. Thank you again