Was unable to remove my prior review…read more Am working with Eds Body Shop as cost of repairs from a crash exceed Insurance value of car. Had added enhancements on car. Am looking for a detailed list of repairs to discuss. Or if Eds recommend second opinion.

So far the pervious posters review has not been my experience at all. Communication has been…read morehorrible. They have never called me. I've had to call them every time the truck was supposed to have been done and wasn't for some reason or another. Last week it was early this week. Wednesday it was tomorrow. Thursday it was tomorrow by 3. Today I had to call at 2:00 to make sure it was done and was told I could pick it up anytime before 3:00 because they were closing early. When I asked why they never called so I could actually make it there by 3:00 she claimed she had just then been told it was done. I really don't believe her this time. Every time I have called she was just about to call me. She did make arrangements for me to pick up the car on Saturday, but it really is the least they could do at this point. They have had the vehicle for 22 days for a $3,000 repair. In the end they did good work. Worked out the details and met us on Saturday to pick up the truck. Will I go back? I don't know. I sure do wish they communicated better.

Big thanks to Desired Detail. My car looks like new inside and out. I appreciate the…read moreprofessionalism and the attention to detail. Caring owner and great staff! Five stars all around!!

I took my Escalade into Desired detail hoping they could clean it up a bit. A year ago, I had a…read moredealership charge me $500 to detail it and I was pretty disappointed. Therefore, I didn't expect a lot. I got my Escalade back and it is STUNNING!!!. The Interior is immaculate. The Exterior shines like a mirror. The attention to detail is absolutely incredible. I couldn't be any more impressed at the job they did. It is AWESOME. Oh.............and they didn't charge me like the dealership did!!!!! I will never take it anywhere else. If you are looking to have things done the right way, this is your place. They are the BEST!!!

This is the 3rd time we've used JJ's they have done a spectacular job each time, it's what's kept…read moreus coming back. Their customer service was excellent and they were quick to give a quote and get our service/repairs scheduled and finished in a timely manner. Will gladly continue to recommend their business to friends and family.

The team at JJ's did an outstanding job on repairing & repainting my cars. The owner (Juan) is a…read morevalued customer & friend I met at MVP gym, where I lifeguard. I was sooooo pleased to see his smiling face when I went in for a quote. I immediately knew that he was the one for the job. Juan is knowledgeable, thoughtful, fair and honest at work and outside. He was quick to get my car fixed. After that I had him do some touch ups on my mum's car and my aunt's car. I liked the value for money. More importantly, I like to support nice local small businesses.

I desperately needed a wash and Ali helped me out. Great customer service and insane results…read more 10/10 would highly recommend.

I backed into a truck's bumper (stainless steel) with my plastic Toyota bumper and I had a big dent…read moreand the bumper was hanging. I stopped at Car and Collision and the manager was so kind. He took my car into the garage and worked a small miracle on my car. The dent was gone and the bumper was reattached. We have gone to this place for over 40 years and have always gotten great service, but with new owners now, I was not sure. They are definitely keeping up the great work that Jim started. They were kind, respectful and so willing to help. I would recommend this place to anyone who admires good service with a smile. Thank you again for your kindness. I will be back. Cathy Mulder

Jim, the person that does estimates at Burton Heights Auto Body will promise to do things and then…read morenot follow through. I had an insurance claim that needed attention. Jim gave me an estimate a few months ago for additional minor repairs along with a complete paint job. When it came time to do the work, Jim then increased the price dramatically. He then promised to raise the vehicle on a lift when it was in the shop to give me a more accurate estimate. That new estimate never happened as Jim said parts were not available. I checked online as soon as I returned home and found several sources for parts. I also asked for an alignment while my vehicle was in the shop. Jim told me that someone crawled underneath the car and said it did not need an alignment. That is not how you check alignment. Really, If the vehicle pulls to the left or right then it is alignment related. The vehicle was never raised on a hoist nor put on an alignment rack. I let Burton Heights Auto Body repair my vehicle and was not satisfied with the service, nor the deceit and unkept promises. I have referred many people to this establishment in the past making the company many thousands of dollars. That does not include the thousands that I have spent. Yet, when I had to go through the process all Jim cared about was the insurance check and not making the customer happy by meeting the requirements and promises that he made to me. Deceit is not good business... NO MORE REFFERALS!

Great family business here and they were able to find the perfect part and color match for our 15…read moreyear old car at an honest price.

Local. Family-owned. Two of the most important things to me when selecting where to do business…read more The customer service is top-notch and they stand behind their work, which is impeccable. If you're not near by, they are worth the drive to ensure your car comes back to you looking showroom new.

This is the best body I've been to in 30 years. Brian is…read moresuperb on customer service. I've had 2 different cars done in 2 years and the work was impeccable! Choose this shop for honest, cost effective and high quality work.

Excellent job repairing and painting bumper on my BMW after a Meijer parking lot hit and run…read more Perfect paint match....like it never happened. Competitive price, easy to work with and completed the repair on schedule with no hassle or fuss. Would definitely go back!

My car was hit in a parking lot. My hood buckled and the front of my car was damaged. I contacted…read moreBody Builders Collision & Custom and they were excellent. Not only did they provide exceptional service, they also provided transportation to the car rental site. They also fixed my car in the time they stated, and spoke with my insurance company on multiple occasions to make sure that I received GM parts. I highly recommend Body Builders for all of your automobile collision repairs.