Rude, disrespectful, aggressive, impatient. I would not entrust this man with my electronics.read more

Scott has always treated me well. He understands my needs and my business. He has always been…read moreglad to see me. When I need advice, he is very generous with it. I always call him first. Even when I call at odd hours, he is helpful. I am self employed and I have old equipment. The recession almost took me out. Scott was able to help keep me afloat during those difficult times and was able to advise me on how to save money. He also worked around my difficult schedule. Thanks Scotty. I do appreciate that.

Nick was great and fixed my laptop quickly. I would definitely use his services againread more

Very knowledgeable Brit who fixed my computer promptly and gave me lots of good advice.read more

Apple couldn't fix it. IT Worx did it in 20 minutes…read more I factory reset my old MacBook and gave it to a friend, but nothing we tried would get her set up on it. The Apple Store floor reps were stumped, and the Genius Bar was so backed up they sent us to IT Worx on Battleground instead. Best referral we ever got. Reo knew exactly what the problem was, walked us through the fix, and had my friend up and running with everything verified in under 20 minutes. He was patient and friendly the whole time. When I'm ready for my next Mac, I'm skipping the Apple Store and buying from IT Worx.

I came in with a last minute appointment after spilling a soda on my laptop (horrible I know!)…read more The workers were friendly and explained everything well. They were able to answer my questions about the timeline and cost and I left feeling prepared for any possible outcome to my situation. The workers were even patient when I forgot my password for an embarrassingly long amount of time. I was in and out in under 15 minutes, including turning over my computer and everything. A similar appointment last year at Apple took almost an hour, though that was a much busier store. I will definitely be returning if I have any more mishaps!

After much research, I chose TECH WINDOW to help me. I couldn't be happier with my decision to use…read morethese folks to fix my HP laptop. They diagnosed my problem within 1/2 hr of my dropping it off. Jake said the problem wasn't with my computer, but with my charger. He could have charged me a hefty price. No, he just charged me $ 40 for a new charger, which he had in stock. If you're searching for an honest, wavy someone to fix your electronics, look no further!!

I don't ever leave reviews, but my experience was so good that saying nothing would be dishonest…read more Andrew, one of the technicians, spent an entire day helping me diagnose a black screen of death. Business was slow so I guess I got lucky, but he didn't have to put that much effort into helping me, yet he did anyways. Thanks to his help, I was able to narrow the issue down to corrupted drivers, and I met my render deadline in time (practically saved my job). He was kind, genuinely interested in the problem at hand, and did everything he was able to do. I did end up getting a few display port cables, but thanks to his expertise and problem solving skills, I was able to avoid the more expensive troubleshooting options (replacing entire components on my work system). Without his help, I would have missed my deadline, potentially lost my job, and spent several thousand dollars replacing parts that didn't need replacing. Again, I never leave reviews. But in a world of corporations who put the customer last, a small business that puts the customer first deserves every bit of recognition. Please give them your business, I don't want to have to go somewhere else the next time an issue pops up. Thank you Andrew, you rock!

Lost my iPad in SC and I just received a replacement. However I locked it and could not recover a…read morepassword or code. Apple support suggested to go to IT WORX. The manager technician was extremely helpful and the service performed was quick and the price is competitive. They are an authorized Apple Repair Service Center so you don't have to drive to Greensboro for repairs. The guy there is Rio (sp) is polite friendly and extremely helpful. Check it out! They are located on Stratford Rd near Sheetz and Food Lion.

1st visit to IT Worx was very positive. They assured me they could take all of the data off of my…read moreMac and store it on a hard-drive that could be read by a PC. I am a Senior citizen and cannot afford the price to replace a Mac . When I picked it up, they assured me it would be readable by a PC. I tried, my husband tried. Would not open. Went back, as they had told me they would help if I had trouble. Turns out they formatted the hard drive incorrectly, so it could not be read by PC. They charged me $64 to correct their mistake. I am on a fixed income. I would never recommend them afterbthis.

Highly recommend! Excellent service, trustworthy, friendly. I'm so happy I found a trustworthy…read more"IT Guy".

I called Apples2Apples anticipating a hangup click after explaining my dilemma. I wanted to…read morereplace a DVD optical drive on a 2006 17" Macbook Pro laptop. Huh? To my surprise, Rudy said bring it over. Once there, Mike the expert, wondered if he could find the drive and if the antique laptop could handle the operation? Yes to all. The laptop has a "new" drive and runs like new. Thanks Mike and Rudy.

Answer the phone would b a good start. Other than that don't know. Haven't got service.read more

I've had a really good experience here. Very much a nice little hole in the wall repair shop. The…read moreprices are more reasonable than other places around. On the trade-off, the parking lot in this area is going to be a serious nightmare to navigate. This whole section of businesses along the road are though. This reminds me of a place I used to work though...A bit disorganized looking inside, The kind of place that doesn't value fancy high-end presentation to make higher priced sales. Don't get me wrong there's definitely a place for businesses like that. You're going to probably get a more high-end professional experience, with a bit faster turnaround at one of the more corporate style PC repair places. But for the everyday person who just wants a simple experience working directly with small business owners who are very friendly and easy to talk to, this is the type of shop I recommend. And as a plus, it'll likely save you some money.

I received fast, dependable and accurate service at The Computer Dept. Here's the scoop…read more.. My four year old PC recently started to make a humming noise. I knew that it was one of my fan units going bad, but wasn't sure which one. I have an above average knowledge of computers, but have never made any repairs on my own. For that matter, never before have I needed to take a PC in for repairs. I was a little unsure about where to go. Initially, I took my PC to a famous "big box" store that's known for keeping repair staff on site. Considering they wanted to charge me $69.99 just run a diagnostic and tell me what I already knew was wrong, I decided to take my business elsewhere. Upon searching Yelp for a local computer repair business, I found The Computer Dept. After reading their website and getting a feel for their business, I decided to give them a shot. I am so glad that I did! Steve at The Computer Dept determined that my video card's cooling fan was busted. He had a new card ordered, installed and running within twenty-four hours. On top of that, his price blew the "big box" store away! I was able to get my PC completely repaired (and upgraded for that matter) for just a little more than what the "big box" was going to charge for the diagnostic! Who knows what the "big box" would have charged me if I'd actually let them repair it! When at all possible, I try to keep my business local. You should do the same the next time you need your computer repaired. Go to The Computer Dept!

Friendly folks. They gave me accurate information, and quick service. They were generous with…read morehelpful tips.