Midwest Tents and Events gave excellent service and attention to the party we hosted for over 100…read moreguests. The representatives at the Yorkville, store, especially Jennifer, gave suggestions and personal attention to help make our event a success. We would definitely use them again.

I I thought Midwest was very reasonable and professional. They did everything they said they wouldread more

We have rented many things from this company over the years. We rented a paint sprayer from this…read morebusiness to paint the ceiling in our bar. I explained to Scott Sellinger when reserving the paint sprayer that we needed to wait until the bar closed at 1:30 am to paint the ceiling. The paint sprayer did not work. We returned the unit by 11:00 a.m. on Sunday and the employee said the owner would call us on Monday. I finally called Scott Sellinger on Tuesday and he was rude, called me a liar and was very demeaning. He could have looked up our rental history and done what a normal reputable business would have done and refunded the $119 and apologized for our inconvenience. They will never get any future business from me and we will use Lincoln Rental instead. I would like to ask Scott Sellinger if this $119 really meant this much to him?

didn't want to do this but I have no choice at this point. Alot of you have known me for working…read morefor 25 years. I was let go last August for misconduct. I have always been honest and safe and I felt I was loyal. I was the highest paid person there and handled everything. I had a break down from mental reasons caused by the pandemic. They don't have a handbook or any internal training. The owners are swearing at each other and the employees. They are doing drugs and drinking alot. They don't follow safe guidelines and I was constantly telling them about this. They have been suid by 4+ employees and have been dropped by insurance companies. They have no certification for any forklift or shop mechanics. As the Covid drug on I hurt my back because we were setting up large tents with only 2 people. I tried having a nice conversation with Todd and Scott and they ignored me. I then cracked over pressure and yelled at them. They fired me and then hired a lawyer to fight my unemployment claim. They have never used one before and never fought others or pandemic. They also paid employees who were getting benefits cash to do work. They also lied about who was working after the ppi loan. I was denied the first claim and appealed it. After the court appeal the judge honored my appeal and then they filed a appeal. Today I have received a letter stating I was denied that. I am not working now and cannot pay my bills. I was forced to get link but that is very small. I am asking you to stop using them..

The best! Took all the worry and work out our 70 person party accomodations - tents, tables,…read morechairs. What a relief! Setup exactly as we asked them to (even though we were not able to be there while they setup) and showed up to take everything down early the next day. All equipment was new/like new, clean, and safely setup. All Season Party Rental handled all of our requests and all of the work in a timely, affordable fashion. Will use them again when we have our next party!

All Season Party Rental is by far the best rental company around. The owner Jennifer was so…read moreaccommodating (considering we changed the day of our party last minute due to weather). Communication was amazing. We rented tables, chairs and an inflatable basketball game (which was a huge hit with the kids and adults). Everything was delivered and set up at exact time we discussed. As well as picked up the next morning. The best part is the rates. This company is so incredibly affordable. They make parties happen! I will never rent from any other company. Don't waste your time calling around. Book your rentals with All Season Rental. I guarantee you will be happy!

Great service, easy communication. I arranged the service…read moreseveral months ago online. Paid for the product and received an email with a contract relatively quick. I did not look through immediately at the attachment, I figured it was just a receipt. I believe I reviewed the email about a month out and noted there was a contract I needed to sign. No worries though, if you miss it, you will get a reminder email about a week out telling you you need to sign the contract. You will also have a couple of updates if you only paid a deposit vs. paying all at once. While I did not need to cancel, they have a cancellation policy that seems to be very friendly. The guys arrived about 8am the day of my event. I requested 3pm-8pm. So, we got to play on it for a while before our guests arrived. They guys arrived about 7pm for pick-up, however they parked on the road, ready to wait. Since it was only our kids left and we had it for 11hours by this point, we told the guys they can break down if they preferred not to wait. Communication was great, they let us know when they were planning to be out to set up a few days ahead of time. Set up and breakdown was maybe 30-40 min, 15-20 to set up, 15-20 to break down. Very quick and efficient. The cost was very reasonable. Especially when we had access to it for almost 11hours!

The bounce house was great, adult games...a blast and amazing service! This business was so easy to…read morework with.

I had high hopes after my first interaction with this company. The receptionist was friendly,…read moreresponsive, and acknowledged that my request was very last-minute. She said she'd check with her manager to see if the order could still be fulfilled. That same evening, the manager confirmed it was doable. He only had one question--was the surface flat enough to set up on? I immediately sent a photo of the site, and he gave the green light. During that call, I offered to make payment right then to lock things in. He told me not to worry about it and said we'd handle the quote and payment the following day. I appreciated the trust and responsiveness, and everything felt like it was on track. The next day, I received the quote. I didn't respond immediately--not out of neglect, but because I was confirming one last technical detail on my end: whether we would need a generator. I called back the following day (less than 24 hours later), ready to book, only to be told the quote had expired and the item was no longer available. At no point was I told the quote was time-sensitive or that the availability could change without warning. I never received a follow-up, a courtesy call, or even an email indicating there was a deadline. Considering I had already expressed clear intent to move forward--and was told not to pay right away--it felt abrupt and confusing to have the rug pulled out from under me. When I called to express my confusion, the manager hung up on me. When I called back, he told me it wasn't his job to follow up with clients. Technically, he's right--it's not required. But from a human and customer service perspective, it felt dismissive and unprofessional, especially after such a positive start. I'm not writing this to bash the company. I'm writing this to help future clients understand the importance of asking key questions early on: How long is my quote valid? Is the item being held, or can it be booked by someone else? What's your policy on last-minute communication? The company may be good at what they do. But in my case, the lack of communication, lack of follow-through, and poor handling of what could've been a simple confirmation left a bad taste. This was a rare opportunity to deliver outstanding customer care--and it was mishandled. That said, after I left my original review, Mike, the manager, personally reached out to me. He took ownership of the missteps on both sides, including my own for not confirming more quickly or asking the right questions. I truly appreciated his honesty and professionalism in that moment. He even re-offered the service--even though by then I had booked with someone else. In hindsight, this was a very last-minute request, and the team did everything they could under the circumstances. There were communication gaps, yes--but Mike made a sincere effort to follow up, make things right, and move forward with integrity. That says a lot about his character and the values of the business. I'm updating my rating to 4 stars--not because everything was perfect, but because I respect that they made the effort to make it right. I want this company to do well, and I believe they will continue to improve if they handle future clients the way Mike handled our follow-up. No bad karma--just growth, and hopefully lessons learned on both sides.

I would not recommend using this business. Here is my experience:…read more The set up staff came and was very friendly. During set up, they realized the inflatable was not fully inflating. After pushing up the top, they got it to resemble a bouncehouse and said they got it working. Ok great! After having my kids jump, we realized that it still was not full and immediately called. They came back quickly and added a second blower. The second blower had to be attached to a separate outlet, which I had to run through my house (not ideal, but ok fine). The second blower hardly worked, however and the delivery/set up team admitted it was faulty and "one of their old ones". The word "shotty" was used. I called Brent who seemed not to believe me. He said it was "fine" and would be safe to bounce on. After feeling completely ripped off, I asked for some sort of remedy - perhaps a swap out... he said he couldn't help. I suggested some sort of discount (I believe we paid close to $500) - not a suggestion he offered. He suggested $100 off, which is still very unfair. I've called, he has not followed up for this reimbursement. Definitely not a customer-first mentality in this small business. Bad business practices, poor products. Attached is a picture of the bouncy house with 2 blowers.

Rented a few things from BI Rental recently to install a basketball hoop in the driveway -- a pole…read moresaw, power washer, and a mini skid steer with an auger to dig a deep hole. The equipment was in great shape, the prices were fair, and the people there were super helpful showing me how to use everything. Definitely made the job a lot easier. I'd rent from them again without hesitation.

This was the second time I rented large power equipment from BI Rental, and was even a better…read moreexperience than four years ago because when the scissor lift was delivered, the deliveryman helped me determine very quickly that it was absolutely not the right equipment for what I wanted to do, and he immediately took it back and brought out the correct equipment, which was a Niftylift self-drive boom lift. I just had to pay the difference between the two rentals, and the bucket boom was fantastic, and allowed me to safely and easily do a lot of tree trimming and repair work that would have been incredibly dangerous with a ladder or on the roof. The delivery cost was more than reasonable and saved me a large amount of time. After the deliveryman spent ten minutes running me through the operation, it took me about twenty minutes on my own to get comfortable with the equipment. It more than paid for itself by saving me either hospital and insurance costs, or funerary expenses on my family's part. Just as with last time, the staff at BI Rental are all about efficiency and making sure the customer gets the greatest value out of their rental.