it was time to renovate our 2004 built guest bathroom and we wanted to covert the bathtub/shower to…read morea walk-in shower. we looked at two companies, the first is a national brand that promises a bathtub shower conversion in one day. We met with the sales person who provided us a plan cost for the renovation. They were very limited as to what they could do. The one thing that I did not like was that it would've been piece fiberglass type of modular unit. The other thing I like was that it would've required a step over into the shower space. We went to Island Homes and Renovations showroom in Vero Beach and met with the owner J. J. first of all the showroom is gorgeous and has many different examples on display. They had a large variety of tile and fixtures for us to look at as well. JJ is so knowledgeable about the renovations and homes that he was able to give us a ballpark price of what we were looking at as we find tuned the details of what we want. The price was just slightly higher than the other company, but it was exactly what we wanted. So we decided to contract with him and we could not be more pleased with the result. It pulling permits and inspections, which is what we wanted and we got exactly what we asked. The entire experience was well worth it. The new shower is gorgeous. It was very easy working with JJ and his team. They were always on time and they were immaculate with whatever process they were involved in. I cannot speak more highly about them. And I highly recommend Islande Homes and Renocations for your next project especially if you want a high-quality job to be done.

Would NEVER use this company again nor recommend this company to anyone. Our project was a…read morecomplete bathroom remodel and to change a guest room tub/shower to a walkin shower . It took 3 1/2 months. Actual time worked was approx. 2 months. (Lots of down time with no work being done). Supposedly 2 workers were fired and 3 workers quit. Some Building Dept. inspections failed and needed more time to fix and reinspect. No project manager unless you consider JJ the project manager. He only came out to our project 4 times and 2 of those visits were only to pick up a check. JJ's attitude got worse as time went on. He wanted to come and pick up a check for work that was in progress (Tile). At 1:00 pm that day the tile work was far from done. Tile was not installed in either shower and the tile walls in both showers needed more work. JJ launced into a "vicious "F Bomb" tirade against me - no conversation just verbal assaults. I told him when this phase of the project was done, he'd get paid. He then stated his workers don't like working for us and don't like my husband or I. Ironically this contridicted what the workers told us about JJ, such as "JJ is crazy". I asked him why he was talking like this to me and hung up on him after he continued to hurl the "F Bombs" at me. We questioned some of the work done and again JJ was aggraviated. The he insisted that his worker was annoyed because my husband constantly watched him - NOT true. NO such thing like the Customer is always right (except for Maria, she was great). Anger Management much needed with this company. As the project was nearing completion, we had enough. We skipped the Punch List. My husband fixed most of the small items and we hired a plumber to fix other outstanding items. At this point, we just wanted the project ended, JJ & workers gone, and to regain use of our bathrooms. Regret choosing Island Homes and Renovations for this project.

Great service, nice staff, very helpful. Good prices. Good at help picking out tiles that blend…read morewell.

Natalia is the manager of this tile business. She has edited the store's selection to cover all…read moreneeds without overwhelming the customer. She is very fast in finding options and getting delivery. She knows all the supply chain contacts and can make this happen overnight if necessary. She has an exceptional taste level and I relied on her to assist me to choose the right tiles for interior and exterior requirements. She's also a pleasure to work with and has trained others in her customer service standards.

Stopped by after a referral from another carpet and tile company to do some binding. Met the owner,…read moreRobert who was awesome and addressed our needs promptly. But most important, from lots of experience with carpet and tile companies in Miami, you could not do better than Robert from a knowledge standpoint! HIs breadth of experience was invaluable to us. and he is a cool guy to boot. John S

Reading these reviews I must ask what went wrong with our job?…read moreWas promised 6 weeks, It's been over a year. When will this nightmare end, Mike? Enough is ENOUGH! Do not recommend! Addendum post to owner as of 3/10/2023 This past year and (almost) 1/2 you kept going to the same supplier who was sending not even close to matching pieces of 7 foot stair nose. Telling us you're not responsible for it that you are simply the middle man. The manufacturer is responsible for it. We soli interfaced with your manager representing your company. We have never spoken to the owner until the posting of this review. You are in fact 100 percent responsible for the completion of our job. It is the responsibility of the owner or it's representative to assure that you are capable of getting all matching pieces and wood grain within it's color lot to complete the job before accepting it and providing a timeframe when it would be completed. When we spoke on the phone last night9 3-9-23), your greatest concern was "you are destroying my company over a piece of molding. Your greatest concern wasn't that our job has taken well over a year to get accomplish when promised six weeks - your greatest concern was all about you, and you know it. Your main concern was your reputation. As a matter of fact, you said to me: "You are destroying my companies reputation over a piece of molding". My response back to you was: "It may be just a piece of molding to you until it becomes your piece of molding" (you then hung the phone up on me) This is almost a 7 foot piece of molding in between two 7 foot pieces that do not match. When the sun comes in off the ocean and hits that wood it looks awful! This is not what we agreed to and we will not accept it.. It should be criminal that you have put us in such a mental state to where we have to do something like this to get our flooring completed. Our one and only phone call, you literally begged me to remove my review, at which point I told you I would not until out job is complete and after my mental anguish has settled down. Perhaps in a year. To be exact this cost us $52,641.91 between you and the company you chose to install your product. Your wood product should be your masterpiece where it speaks volumes of your company. Sadly in our case it is not. I'd be utterly embarrassed trying to justify your actions at this point. If you choose to continue, I will continue with the entire series of actions that will bring in your installers. Please put your justifying energy into doing the right thing owner and get our job completed! That is all we ever wanted. We are gravely disappointed.

We could not come to timely correction to work performed but not functioning. Missed scheduled…read moreappts. And lack of communication. Never refunded for overpayment for work mutually agreed upon to not be performed but paid during initial service visit. Unprofessional customer service.

Thank you for your expertise. Excellent advice and…read morecompleted the project as requested. Hung pictures and extra strong materials for drywall, metal studs, and wood studs. Looks great.

Sub par work. Do not finish thier work. No warranty. Lets of lip service. Open material bill. The…read morework on our stairway is falling off and separating. Very unsafe and hazardous to go up and down. Payed bill in full hoping in good faith they would finish thier work. Did not,still waiting, going on 5 weeks now. Job was to take 3 to 4 days

I had Nate tile a bathroom for me and was very happy with final results. I would recommend him for…read morebath projects.