Stopped by after a referral from another carpet and tile company to do some binding. Met the owner,…read moreRobert who was awesome and addressed our needs promptly. But most important, from lots of experience with carpet and tile companies in Miami, you could not do better than Robert from a knowledge standpoint! HIs breadth of experience was invaluable to us. and he is a cool guy to boot. John S

Reading these reviews I must ask what went wrong with our job?…read moreWas promised 6 weeks, It's been over a year. When will this nightmare end, Mike? Enough is ENOUGH! Do not recommend! Addendum post to owner as of 3/10/2023 This past year and (almost) 1/2 you kept going to the same supplier who was sending not even close to matching pieces of 7 foot stair nose. Telling us you're not responsible for it that you are simply the middle man. The manufacturer is responsible for it. We soli interfaced with your manager representing your company. We have never spoken to the owner until the posting of this review. You are in fact 100 percent responsible for the completion of our job. It is the responsibility of the owner or it's representative to assure that you are capable of getting all matching pieces and wood grain within it's color lot to complete the job before accepting it and providing a timeframe when it would be completed. When we spoke on the phone last night9 3-9-23), your greatest concern was "you are destroying my company over a piece of molding. Your greatest concern wasn't that our job has taken well over a year to get accomplish when promised six weeks - your greatest concern was all about you, and you know it. Your main concern was your reputation. As a matter of fact, you said to me: "You are destroying my companies reputation over a piece of molding". My response back to you was: "It may be just a piece of molding to you until it becomes your piece of molding" (you then hung the phone up on me) This is almost a 7 foot piece of molding in between two 7 foot pieces that do not match. When the sun comes in off the ocean and hits that wood it looks awful! This is not what we agreed to and we will not accept it.. It should be criminal that you have put us in such a mental state to where we have to do something like this to get our flooring completed. Our one and only phone call, you literally begged me to remove my review, at which point I told you I would not until out job is complete and after my mental anguish has settled down. Perhaps in a year. To be exact this cost us $52,641.91 between you and the company you chose to install your product. Your wood product should be your masterpiece where it speaks volumes of your company. Sadly in our case it is not. I'd be utterly embarrassed trying to justify your actions at this point. If you choose to continue, I will continue with the entire series of actions that will bring in your installers. Please put your justifying energy into doing the right thing owner and get our job completed! That is all we ever wanted. We are gravely disappointed.

After a year and a half of trying to get Lenny and Mike to complete the job I paid them for, I'm…read morestill getting the run around. I just called the store today and Mike gave me the usual brush off. How hard it is to finish installing baseboard and grout? I would not recommend these guys, they are typical fast talking salesmen but fail to follow through to completion.

I've worked with Paradise Floors on several properties. Lenny has always been very professional…read moreand his prices are outstanding. Lenny has completed approximately six of my properties. The work has always been excellent

Linky's was excellent. They were on time and cleaned and stretched our carpets for a very…read morereasonable price. We would definitely recommend them.

Thorough, fast appointments, and they charge a reasonable rate. I'e used them 3 times now and…read moreready to schedule my 4th annual cleaning.

New carpet installed. Excellent service and installation from first contact to job finish. We are…read morevery happy and would highly recommend this company. We have had other companies install carpet in the past for us and Indian River Flooring has done the best job by far.

From consultation to installation, Indian River Flooring got the job done the right way…read more The good: 1. The salesperson was honest from the start about scheduling opportunities. Other companies strung me along, promising and then reneging on install dates. 2. The sales floor is nicely laid out with plenty of space to arrange different samples on the floor for comparison, and with good quality artificial lighting plus lots of sunlight through the storefront windows. 3. The owner is generous with his time and respectful when answering questions. ...doesn't come across as a self-righteous douche. 4 The installers were a master-apprentice pair. The master has ~5 years of experience and was able to answer all of my questions, give me advice on how to maintain my new vinyl floor, and was generally a pleasure to work with. The apprentice was also a nice guy and I could overhear that he was learning quickly on-the-job as the master provided guidance but didn't micro-manage. The two are a good team. The bad: 1. I didn't like that tarps were not used to cover my furniture and other interior items when cutting down the existing baseboards. Same goes for cutting lengths of new baseboard outside on my driveway with my garage door open. Everything got sawdust on it. I had to throw away food and also a standalone ice maker. I tried for weeks to clean the ice maker to no avail. 2. My dining room previously had carpet, meaning vinyl was to be installed on bare concrete. The room is connected to an adjacent foyer by a ~10 ft entranceway the foyer is tiled, meaning there is a height difference. I had two options to handle this situation, use an asymmetrical transition molding or "ramp" the floor with a self-expanding concrete that creates a gradient from the higher tile to the lower concrete. I chose the second option and regret it. The ramp is too short, making the decline noticeably steep. Having the ramp also makes the space less usable because tables and such cannot be placed on the angled floor. Having the floor span the foyer and dining room in one continuous pattern is pretty, but the sacrifice in functionality isn't worth it. BUT, the solution worked just fine for my hallway tile-to-concrete transitions. The excellent: Check out the pictures for a cool solution the installers cam up with at the transition between two different floors/baseboards. (I still need to paint.) In the end: With all that said, I do plan to have the company do more work in the future and I recommend them to others.

I found out about this company on Sunday. The owner Dan responded to messages very quickly. Dan was…read moreable to move around his schedule to get a job done for my parents the next day since they wanted it done before move in day. The owner was on site almost the whole time with his crew. They all did a phenomenal job. The floor is absolutely beautiful! Now that he did this job for my parents, I will be hiring this company to do my house real soon.

Dan was very knowledgeable and our garage floor came out beautifully. Not only does he and his crew…read moredo a great job, Dan (the owner) is very easy to work with from start to finish! Thank you Dan for your hard work and professionalism.

From start to finish Floors Direct was an amazing company to work with. Joan, the sales rep was…read moreawesome at suggesting flooring for our project. The installers were on time, polite, and did an amazing job. I would highly recommend Floors Direct for any flooring project you may have. They are the best!!!! We are extremely happy with our floor and stairs.

Good service, knowledgeable about area rugs. Great selection! Employees are friendly!read more

Island Cabinets and Floors has great quality product and service, excellent customer care, and…read morethey're fairly priced. Every floor and cabinet in my home has been installed by Shane's team. Some were done by the previous owners of my home who had used him, and they had recommended him to me after a small flood ruined the laminates. They have installed the tile in the kitchen, bathrooms, and laundry, and engineered wood planks throughout the rest of the layout. They are absolutely gorgeous and my feet are so happy! Next week they're modifying the kitchen cabinets with drawers and installing a new kitchen backsplash. I highly recommend this company.

They did an awesome job on our kitchen wood flooring throughout our house! Judy was great to work…read morewith.

I have been through so many handymen it's been a waste of money and I finally found the pros. They…read morehave been here twice and are coming here again later this week for some more help for me. I can not say enough good things about them. I feel safe with them in my home they do awesome work or flexible willing to my ideas as I am willing to their's. They have been a blessing. COLOR ME HAPPY

Rob N., the coordinator of our project, and the man who facilitated all the work to be done was…read moreexceptional! Living in California with a second home there on Orchid Island makes it very difficult to find trustworthy companies. We were very lucky to call and have Rob pick up on the first try! He brought in workers to repair drywall, texture and also paint our master bedroom. He built a beautiful closet in just a few days. He responds within minutes, answering any questions. He did such a great job in the master bedroom, and adding a closet that we decided to completely redo the ceiling in the garage, which included tape, texture, and painting. We can't say enough about Bobby the Builder