The guys were likable, but not careful with my heirloom furniture. They ended up with lots of…read morescars and scratches that were not there before the move. I know the furniture was heavy and not easy to transport upstairs, but I saw them make simple, careless mistakes like lay a mirror, with sharp metal brackets on the back, bracket side down on an end table. The end table had a few scratches already, but nothing like what they ended up with after the move. It would of been a lot easier for them if the had taken the drawers out, and been supplied with the right equipment from the company. When I booked the move, the guy on the phone was not upfront with all the extra fees and charges. So, that was a bit of a surprise. Then, after I had paid for the agreed amount of work, the driver slipped in an extra $180.xx charge. I was refunded that charge and the guy was reprimanded. Just be sure to check. He was also the same guy who drove over my rock wall, knocking it down, after I specifically warned him not to.

They sent 3-20 something's that threw trash ALL OVER my home wrapping furniture. Overcharged…read morebecause they took WAY TOO LONG to load the truck. Then held our houseful of furniture for RANSOM!!!!, to move it 2 miles into a storage unit. Then they didn't even pack the unit from the back forward. They left a huge hole behind the furniture. Just blank space. Pay or what? I went and had a meeting with the manager and point blank asked him if this is how he would treat his mother? No answer. Sorry fo

Beware: Predatory Price Hikes After Initial "Low Rate" - Bait-and-Switch in Disguise…read more I rented a unit at iStorage Knoxville (4318 Middlebrook Pike) in April 2025 at a reasonable rate of $76/month. The facility seemed fine at first, but just two months later, I was blindsided with a 28.9% rent increase--jumping to $98/month with no justification other than "we can." While their lease legally allows for 30-day pricing changes, this policy is being exploited in a deceptive and unethical way. Now that my belongings are stored, the company knows full well that it's expensive, time-consuming, and physically difficult to move out. This leaves customers like me in a hostage situation--forced to either accept their arbitrary price hikes or pay hundreds to move our things elsewhere. This kind of tactic clearly feels like bait-and-switch pricing. There was no transparent warning that the rate would increase so drastically after such a short time. I entered into the agreement in good faith, trusting the price would be reasonably stable for a while--not jacked up before my third month. Even worse, this pricing strategy seems designed to take advantage of customers once they're locked in. It's coercive and predatory, especially for people on tight budgets or who don't have the luxury of hiring movers every time a storage company decides to raise rates. I've already filed a formal complaint with the Tennessee Attorney General's Consumer Protection Division, and I strongly urge others to be wary before signing anything with this company. Read the fine print and assume that whatever rate they offer you initially is just bait--because they have the power to raise it as much as they want, as often as they want. If you value pricing integrity, predictability, or fairness--look elsewhere.

Charissa,on Middlebrook pk. Is the greatest, she gives me comfort, influence, Good Advice. She…read morehasan great personality,and is very friendly. Live Her Too Death ....Keep up The Good Work.

HIRE THIS COMPANY!!…read more  I used Yelp to get a bid on a local moving job for the Knoxville area. We wanted it done ASAP. It went out to about five moving companies (this was on Saturday)  Within 10 minutes Ky from Bellhop at the Chattanooga office called me. Bellhop was the first to respond. Ky was so nice and extremely courteous. He helped us figure out what we needed. The price he quoted was a good fair price. Because of Ky we immediately felt confident and agreed to hire Bellhop. We received a confirmation for the job on the same day. Next day (Sunday) we got a notification with the pictures of our movers who were Alec and Austin. Alec also texted us to confirm the time etc. Alec and Austin arrived on Monday at our storage unit ON TIME and ready to work. They loaded the truck and we drove to our apartment. Let me tell you Alec and Austin were incredible. They worked their butts off NON STOP. We are on the third floor with TWO SETS OF STAIRS. They brought everything up with a smile and always asked us where we wanted things placed. We saw Alec carrying two very heavy large boxes at a time (like they were empty!) Me and my husband were shocked and impressed with the strength and stamina Alec and Austin had. And they did it in such an upbeat courteous friendly manner. They were fast too.  Nothing was damaged either no walls touched, no floors scratched. PERFECT! They were able to get heavy items up the stairs we thought we were going to have to leave behind and they were so nice about doing it! They made an incredibly stressful move stressless for us!  We are 100% happy with Bellhop and will definitely use them again. Ask for the team Alec and Austin. You won't be disappointed!

Horrible moving company! They lost and damaged $8,000 worth of items, some which were…read moreirreplaceable. Phone lines and emails seem managed by AI or bots. Nearly impossible to talk with a person. Horrible experience, horrible customer service, horrible pack job. High price and big disappointment. Do not use this company!

These guys were great! I Needed to move my mom from one unit to another in an assisted living…read morefacility. Two gentlemen showed up on scheduled and were very efficient in getting mom"s furniture moved. They were very polite and good workers. I highly recommend Two Men and a Truck even for small moves.

as Denise B said... I have also used two men and a truck and this was the worst experience I have…read morehad. A 100 year old planter was broken and nobody said a word. Pictures were danaged due to being stacked on top of each other. The lack of care that I saw and the amount of work I am having to put in to correct these damages is not only costly but heartbreaking.

Added a zero to my mileage and billed me accordingly. Blamed it on the previous van rental bill…read morebeing applied to mine. They refunded my money but I had to jump through phone call hoops to get it done. Pro tip: the van rentals are no where near the $19.95 a day price they advertise on the side of the vans you see there.

Avoid this place at all costs. Reserved a truck and the afternoon before our move was told that…read morethey had no truck available! Rude and unhelpful. Won't ever use them again.

Let me tell you when I say I had to deal with other movers besides PODS this company was SO easy to…read moredeal with! They communicated well, were clear on their fees & so extremely calming when I was freaking out in the middle of a move. They were amazing & I knew every step of the way where my stuff was & when to expect it. Very helpful!! I'd use them again in a heartbeat!

Beware!! These sorry SOBs don't tell you that there are areas they will not deliver your pods to…read more When we loaded our 3 pods we were not sure where our next home would be as I work in construction and chase projects. After paying to store my 3 pods for several months we landed on a project in Kentucky and found a house. Come to find out they will not deliver to the address we are at which is only 42 miles from their nearest warehouse... 42 miles??? What the actual fck?? So now I'm into them for almost $20 thousand and have to now to rent another truck drive to their facility and triple handle my belongings. Seriously the worst experience I've ever had and I will make sure everyone knows how they treat their customers.

Performed a detailed packing plan with their representative because of my inability to be present…read moreat loading. All boxes to be moved clearly marked and cordoned off with tape. Closets with signs on doors to pack all contents. They failed to load 25% of boxes and totally ignored closets. Used truck driver as scapegoat to sign off on loading so they can escape their contractual commitments. They had no interest in trying to resolve any of the issues so customer satisfaction and quality of job actually mean nothing.

The move things and do not put them back the way they should be. Oh and when they say they know how…read moreto assemble your bed and do a crappy job, they will charge you for their time. DO NOT USE THEM, they have gone downhill!

If you care about your furniture and want the best movers, then you are reading a review that will…read moreconfirm this. Asheville Moving Company (AMC)is the best. They are professional, helpful, and do an outstanding job. We moved all of our house to a storage facility. AMC had to walk our entire house full of furniture down a steep driveway. They wrapped every piece of furniture with blankets, plastic wrapped the blankets in place, and not a scratch or dent was to be found. One year later, they moved our furniture into our newly built home. It was a repeat performance. These guys are amazing and care about your belongings and your home. Not a bump on the wall or a dent of anything.

Bruce Hensley took my $500 deposit and didn't show up for the move. I had used Asheville Moving…read moreCompany twice in the past few years and loved their employees and services. For that reason, I hired them without hesitation for this move. Apparently, Bruce has become a thief without conscience since then. After he was paid, he didn't respond to texts or calls. Unfortunately, Yelp requires at least one star to post a rating.