TRASH Your service does not work. I should not have to uninstall and reinstall your app just to…read moremake phone calls. Despite multiple calls to support, I am repeatedly told a supervisor will call me back that has never happened.I do not have time to wait around for callbacks that never come. This phone is critical to my work helping fire victims, and people cannot reach me because your service is unreliable.I am paying for a service I cannot use and receive nothing from. This is unacceptable. Either fix this immediately, issue a credit/refund, or cancel my service without penalty. I expect direct contact, not another ticket that goes nowhere. You can reach me at 844-477-8679 if it works

Worst customer service. Been a long-time customer, but the service provided has gone downhill…read more Tried to switch to new carrier and rep states can take over a month. You call in to an overseas call center who are hard to understand and for the most part can't fix my issues. I would avoid Freedom voice.

Golden Telecom sold us a new ESI phone system, which works great. I think I like the best was their…read moretechnician CHUCK, who was very thorough in training us and setting it up all to our custom requirements. I highly recommend this business.

I can't believe I'm the first to leave a review for this business. We had some issues with our…read morephone system upon moving into a new space and after combing the yelp and the internet looking for help, a word of mouth referral landed me with Transparent VOIP. They were so prompt to reply, arrived on time as arranged, professional, masked up as appropriate for these Covid-19 times, and got the job done. They were so thorough in explaining what our options were to resolve the issue with our phone system. We cannot thank them enough for doing the job the way they did. Highly recommended for all business telecommunications needs. I would definitely use them again.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

I have been using VCW for over 10 years now. They are an excellent, honest and dependable company…read moreand keep me connected for all my internet needs. I am a telemedicine MD and need a reliable internet provider and decent speeds. Recently I had a connection issue and they sent out a technician who fixed the problem quickly. I highly recommend Valley Center Wireless.

Omg!!!! if only every business in the world, operated like Valley center Wireless! They make me…read morefeel so special all the time, I feel like I am their only customer! They have always gone above and beyond. From literally coming out to my house to see what the problem is, to calling me after hours. They are like doctors, always on call to make sure you are getting the best experience! We need some trees cut down to really get the hundred percent experience of the satellite and we couldn't afford it at the moment so they gave me a free trial of upgrading to the next tier, to see if that will help in the meantime. I have always, always in my whole life had to climb through red tape with cable/satelite/ wireless companies to even get somebody to understand what I need and many moons later get the help that I need. I am in total pleasant awe of these guys and gals Everyone you talk to their goes above and beyond! They treat you like family! I am totally smitten! Thank you Valley Center Wireless!

I've been in the telecom industry in the Central Coast for 23 years. When I first installed my new…read morePolycom C2C voip phones I was blown away with the sound quality. Finally a warm soft voice with depth that I can understand. My install went very smooth thanks to Erik. He was extremely patient with me and answered all my questions in a way that I can understand. In the end I was able to get rid of my 5-$600 a month voice bill from AT&T and just pay for my data package. The phones have already paid for themselves in the first two months. Now it's just money in my pocket. save yourself time, money and headaches and call Erik. Dustin.

NOT A REAL COMPANY!…read more A fake fraudulent cover of Craig Owens!! Nice try Mason B. With one review in your history of Yelp. I would love to see proof of that service. Give this company a call. See what happens!

I met with these gentlemen today because I was interested in upgrading to a new phone. After…read moretalking to them they ended up setting me up on a unlimited plan with the brand new phone I wanted, for even cheaper than I was paying on my previous plan! They made the whole process super easy and we're very friendly. I was very pleased with my experience and would 10/10 recommend all my friends to check them out too.

Unfortunately this company used to be well respected. The previous owner Ron Kohl was a real honest…read morebusiness man. In the last four or five years since Ron has retired and sold the company, David Cody and his sons have bought it I have watched the integrity of the company evaporate. Until recently we were a customer from the early days where costumer service was the highest priority. We inherited David Cody when he bought the company and right away we were shocked by the tone and accusations when we opened our first trouble ticket with a the new owner. Customer service is a boxing match every time we would call. We put up with it for as long as we could because changing providers is a lot of hassle on its own. We really tried to be cordial but after needlessly having to endure such vitriol and back handed comments, and associates in tears after trouble calls, we decided enough and called to cancel our service. During the sunset period of our business relationship the conversations got meaner and accusatory. Making us send equipment across the state rather than having there tech come out and pick it up, charging us full monthly fees after we had parted ways for months because one piece of hardware out of the fifty instruments on our site had not been returned yet for continuity reasons. This is not a company I would EVER recommend to anyone. Stay away, plenty of other companies with better business models. Only gave them one star because they did provide us with phone service, but the juice is not worth the squeeze as they say.

Simple. Quick. Great. I had a problem, they fixed it. I'll go back to them time and time again!…read moreThanks for the services, guys!