In our area we have 4 options, grande, AT&T, dish, and time warner. I have been with grande for…read moreover 10 years now but have on a few occasions thought about leaving for a better deal. Each time I do my research I end up staying with Grande. Nobody can get close to the 400 Mbps speed, time warner is the fastest @ 50 and at&t brags about their "super fast" 12 Mbps! Grande like all of the other companies has low entry packages that begin to creep up after 6 months so you have to change plans every 6-12 months to keep getting the best deal. This is why they lose a star. Service is better than any I have seen, tech support is in Texas! Technicians give you specific time frames and call before they show up for installations. I am sticking with them but be warned grande, AT&T is putting fiber optic lines in my neighborhood so I will be reviewing my plan as soon as they roll out their new offers.....gotta love free market competition!

I am highly disappointed with the deceptive billing practices at Astound Broadband. I called to…read morecancel my service, and the representative explicitly confirmed that my account would be deactivated that same day with no further charges. My account was fully paid off and up to date at the time of the call. Nearly a month later, I discovered I was still being charged. When I called back to investigate, a different representative claimed I was charged because I canceled in the middle of a billing cycle. This contradicts exactly what I was told during my initial cancellation. Astound needs to honor the original agreement made by their representative and refund these unauthorized charges.

Outstanding service, internet speed, customer service, and value!…read more I've been with Gtek for a couple years and have only had to call once for a service interruption, which took less than 3 minutes to correct. Their customer service is outstanding. I spoke with Michael today, as I had some questions about my plan. I just asked online in a chat and he was quick, efficient and just great. I've had Frontier before and could not stand all the constant crashes and interruptions. This is far superior to any of the other options. 10/10 recommend.

Worthless pieces of shit that told me they knew my service was out for days. When I called to get…read morethem to fix it, they pushed repair out another 5 days.

We are winter Texans and thought Clear 4g Wireless would be our best short term internet solution…read more The actual internet would warrant 4 stars (intermittent outages due to fog), but the so-called customer service is the worst I've ever experienced. In November I ordered the service to begin December 1 and purchased their modem. It took forever because the salesperson kept telling me what he "was going to try to do for me", I had to finally tell him to either sign me up without more conversation or I was getting off. Instead of December 1, they started billing immediately on November 15. I figured they had only ripped me off for $25 and it wasn't worth another 45 minutes to try to complain. Getting ready to go home, I tried to cancel my service as of April 1. They seemed to think it could not be done for a future date. After transfers to folks with less and less English, I finally got it through to them that Clear does not exist in my home area. They agreed to cancel as of April 1, but no credit for the additional 1/2 month. Hopefully they will actually cut it off and not continue charging my card, since I set it up for automatic billing and cannot cancel it online. I was very pleased with the internet, but I'll look for another solution next winter rather than deal with incompetent customer "service".

We moved to a remote location without cable being available. We contacted Huges Net as an…read morealternative. This system is very inadequate for streaming movies or TV shows. It is expensive and they pressure you into buying more gigabytes, and even after buying more gigabytes it's still often in adequate. My phone service of Verizon was several times better than Huges Net as a mobile hotspot. In addition when I went to buy out my contract before the two years which is the minimum was over they increased the amount that they originally told me it would cost. I found them to be a poorly run company who take advantage of people

Horrible!!!! Do not use. They installed a satellite and they could never get the internet working…read more They took equipment back and then sent me a bill for it. I called and they explained that they had manually entered the return of the equipment and to disregard the bill. 3 months later I received a call from a collection company. They told me it was too late since it was charged off and I had to pay $400 for equipment that I never got and service that didn't work in my area.

We are using SystemSeven at my job now. We are very happy for the change. If and when we have an…read moreissues, they are on it! Sylvester T. is always there to answer our calls for any questions or concerns. Thank you for all you do!

From the owner: Internet, Managed Internet, Fixed Wireless, Fiber, LTE, Hosted Voice, Traditional Voice,…read moreCybersecurity, WiFi, Switching, SD-WAN, Web & Email, Automation Systems, Audio & Video, Lighting & Shading, Security, and Structured Cabling.