We had AKME complete a water restoration project in our basement, and I couldn't be happier with…read moreour decision. From the very beginning, Steve was outstanding. He came out personally for a full consultation and walked us through the entire process step by step. He explained exactly what needed to be done, why it was necessary, and what we could expect throughout the project. His knowledge and experience immediately gave us confidence that we were making the right decision. The quality of the work was A+. The crew showed up ready to work every day, was extremely respectful of our home, and worked incredibly hard. They communicated with us throughout the entire project, kept us informed of their progress, and always arrived when they said they would. As with many restoration projects, a few unexpected issues were discovered once work began. Instead of surprising us, Steve took the time to explain everything thoroughly, discuss our options, and answer every question we had. This is a significant investment, and knowing the owner was just a text or phone call away provided tremendous peace of mind. If you're looking for a company that values honesty, communication, and quality workmanship, I highly recommend AKME. Steve and his team exceeded our expectations, and we're extremely grateful for the care they took with our home.

Steve at AKME Waterproofing was great to work with. He explained everything from start to finish…read morebefore the work began, so I knew exactly what to expect. I really appreciated how honest, efficient, and professional he was throughout the whole process. It is not always easy to find someone you can trust, but Steve absolutely earned that trust. I would definitely recommend AKME Waterproofing. His pricing was very in line with what I expected it to be when I researched it and I found great value in everything they did for me.

Very thorough work and always looking out for you! checked every box you could think and find when…read moreinspecting m the lowe property.

It is now years later. And I realize the drain was clogged because they never removed the knockout…read moreseparator between two pipes. Horrible job

Great service! Tech was knowledgeable, identified issue and didn't try to oversell services. I'm a…read moreRealtor and see many professionals try to scare buyers and sellers into unnecessary services because they know the time is limited in a real estate transaction. I highly recommend Tri-State.

They were quick to reply and take action. Did a great job. I would hire them again in a heartbeat.read more

I had a horrible basement flood in December 2018. I had had many such floods and I decided that I…read morefinally had to do something about this. I called a number of companies to seek an appointment for an evaluation of my situation and an estimate on how much it would cost to fix it. Harris promptly got back to me (only one other company returned my call) and we made an appointment. The estimator soon came out and evaluated my basement troubles. Developing an estimate took a few days - longer than expected - because he wanted to share the unique aspects of the problem with the company's owner, Tim, so they could best figure out the ideal solutions. I was happy to wait a few days for them to have more time to really think about the problem and what would be best: better than some "one size fits all" fix that wouldn't fix my basement problems. They determined what they thought would solve the problems, and that that it would be simpler (and more cost effective) than they originally thought. I hired them (I eventually had one estimate from another company - they came out after a few months; their estimate was much higher, $-wise, and they wouldn't be able to start work for a few months anyway). While there was a bit of a wait, given their other jobs, I got the work done quickly. Their employees were professional, and friendly, and really cared about doing great work. In the course of the job, they realized that the original plan wouldn't work out in one way, and again decided on a cheaper, more "conservative" respond to the problem which saved me money. All and all, I think Tim Harris and his crew really were just interested in solving my problems in a manner that would be effective and reliable, and at a fair price. Oh, my basement used to be a horribly disgusting place - dirty and dank! After what they did, it's now nice!! We can store things down there and the kids even have a play space. So my house has gained a lot of workable space because of what they did. And it smells better too! My only regret here is that I didn't know of them 10 years ago! If I had known about them then, I would have had a lot less frustration and expense along the way!

I was dreading having work done on the basement, but the team at Harris made it bearable. Angela in…read morethe office is very responsive. Each interaction was well informed. John came out to do my estimate and made me very comfortable with the process. He was great at explaining what would be done.Tim arrived to do the work and what I thought was a major undertaking, he saw as routine. He and his team were pleasant, professional and efficient. I am truly pleased with the outcome and look for to a leak free basement.

We had a great experience with the company, Jonathan the Consultant and Sam the on job manager were…read moregreat to work with, the work looks great!

We paid $10,000 for our crawlspace to be encapsulated in 2023. I would think the key aspect of…read morekeeping the crawlspace dry is the dehumidifier. The one this company installed in 2023 quit working in 2024 after the one year warranty expired and I had to pay $1,000 to have another one installed. March 2025 the dehumidifier quit again. I called and they sent a technician out here and he said the company no longer uses those dehumidifiers. He inferred that they are of substandard quality and if I purchased another it would be quite expensive. He checked the dehumidifier and said my electrical outlet had switched it off. So, I paid an electrician to replace the outlet with one that doesn't automatically switch off. The dehumidifier continued to quit working. So, I asked an HVAC company to come and check it out. He said the dehumidifier is fills with water and cuts off because it isn't draining properly. He emptied it out and said it hadn't been correctly installed. He said it needed a condensation pump and the tubing needed to be replaced. I tried to reach someone at Crawlspaces and More and for weeks never received a return call. I finally received an email from Jim and he said he would come out and make sure the dehumidifier was on and charge me $200. I told them to forget it. I called a reputable company and they installed a very nice dehumidifier and replaced the door to my crawlspace. Ours was wood and rotted because it was decades old. They said Crawlspaces and More should have replaced it to thoroughly encapsulate the crawlspace. The new company installed a custom fit door that is air tight and sealed. I would not recommend Crawlspaces and More.

I highly recommend Hero, Chad is the best. I had a flooding emergency and he arrived in an hour and…read morestarted cleaning immediately. He and his crew were very professional and hard workers. He helped navigate me through my insurance claim every step of the way. Highly recommend!

From the owner: Here at Restore HERO, we have built the foundation of our business solely on being the one "Hero"…read moreyou need and can count on during a disaster. Whether you're looking to schedule a free estimate or need immediate Water, Fire or Mold damage restoration/remediation services to your home or business. It's extremely important that you choose a company like Restore HERO that is properly qualified and accredited with the Institute of Inspection Cleaning and Restoration Certification (IICRC) in handling these types of issues. A dedicated start to finish restoration team will communicate with you through every step of the restoration/remediation process until your property is restored back to its original condition. Thank you for taking the time to stop by our Yelp page!

5 star work but 1 star business practice…read more.. They gave my phone number to a marketing company, now I get called all the time. This is a huge pet peeve of mine - I dislike marketing calls more than a bad martini, or soggy pizza...even more than I dislike the Buckeyes of Ohio State. On the bright side, Murrell's came out within a few days and performed a good service at a fair rate. They did not have to destroy my basement, nor my landscaping, and they placed a 1-yr guarantee on their work. It's been a wet year so far and everything is holding up just fine. BUT still, they gave my phone number to a marketing company for follow-up...it's my work mobile...and they call it all the time, even after I asked them to stop calling it. This is a good way to turn what should have been a good review and persuaded others to use their service into a "fair" review and keep others looking for alternatives - or at least suggest they give out false phone numbers.

Total waste of time (that I took off work for.) Owner himself came out and looked at basement and…read morethen said he would send a quote by tomorrow. Over a 5 weeks later and multiple phone calls (with apologetic receptionist), the owner sends a short email saying because of workload he can't do my basement now or in the immediate future. could he not tell me this prior to coming? Did his workload change so much that he avoiding telling me this for 5 weeks. Total lack of empathy for someone who needs help with an issue. Avoid this guy. This company has bad work ethics.