I am very disappointed in the quality and integrity of this company. They put in a water heater…read moreimproperly and did not hard wire the pipe. They did work NOT to code and did NOT explain the implications to me. They later accused me of not being willing to pay which is NOT the case at all. Furthermore, they did not properly set up the gas pipe in the crawl space, and it resulted in a very dangerous gas leak while still under warranty. I had had a previous bad experience with them where they charged me over $600 to run a camera to the toilet where they misdiagnosed the issue. I hired another plumbing company to deal with the REAL issue. Because I had had a negative experience with them already, I called another plumbing company to repair the gas leak - Reliable is professional and in integrity. When I tried to seek resolution from the owner Matt Zurn, he was completely disrespectful and insulting. I would steer away from this unprofessional company at all costs. They are not to be trusted.

Super experience with Zurn. They just replaced the plumbing works on two toilets, fixed a cold…read morewater bathroom sink handle that was non functional and cleared out a rather frightening clog from that same sink. Everything they needed on the truck. Randy and Alex were super pleasant, professional and courteous. Everything done in a timely manner all while handling a curious cat and yapping dog with ease and good humor. This was a same day visit. They were here within an hour and phoned ahead. Could not be more pleased.

I have used The Civilized Plumber for several years. Anytime I need…read morePlumbing repairs or new installs at my home or business, I call Dale Johnson. They offer a thorough and fair-priced service. I highly recommend thus company! W Cheek

I contacted the civilized plumber for an estimate of work on a p-trap. The service would require…read morecutting the ceiling open which would in turn need a drywall install. When I reached out to schedule the service it went smoothly; however, when I asked about the information of the drywall installer this is when things took a turn. I was not responded to and had to follow-up multiple times. I then wrote the team to note it was frustrating to have to follow-up so much on a crucial part of the work. For some reason using the word "frustrating" apparently was not seen as polite and I was labeled rude. I tried to explain my view point but was prompted to cancel my appointment. I really wouldn't recommend using this business because it's quite unprofessional the response I received, and I also find it alarming that a customer can't voice a viewpoint. I think businesses should be open to feedback and work with clients to reach a solution or at least acknowledge the viewpoint especially if it is factual. My main concern with this business is I can't imagine needing to solution with them if something goes wrong on the job site. The team feels inflexible, insensitive, and unprofessional. There are a million and one service agents in Atlanta, I'd keep searching and not utilize this team. Customers deserve to have a professional communication dialogue.

Outside faucet spewing water all over the place after painter pressure washed my house. IMO, when I…read moreheard the sound of it I knew there was too much pressure. My usual plumber (who is also excellent) could not come out right away. I asked if he would please recommend someone, especially since I had to shut off all water to my home. Thaddeus was the man he recommended! He arrived the next morning, as he said, replaced the faucet, and all has been going just fine since. His personality, punctuality, everything was first class. I am GRATEFUL!!

Thaddeus came out to install some bathroom fixtures we had bought to replace some old fixtures that…read moreprobably had not been replaced in 20 years. Thaddeus was on time, explained everything that was needed, made some recommendations and provided a fair price. I would recommend Thaddeus and Prestige Plumbing to anyone and will use them again. Thaddeus gives me great piece of mind in meeting my plumbing needs.

Ayres replaced my sewer and water lines years ago. When I have a plumbing issue they are my go to…read more Excellent

Had water heater installed. They brought a quality heater, installed it quickly, and were…read morethoughtful in not damaging walls while going down stairs.

I really didn't want to do this, but my email to them was ignored for several months…read more I am a single woman new homeowner and was charged $602 for a toilet pull and charged $585 to locate the pipes. That's $1183 total, before any work was actually done to resolve the clog (because it would involve going under slab). I found out after getting estimates from 5 other local plumbers that they do not charge for line location; that it's seen as standard and part of the job--you don't cut through slab without making sure where the lines are. I'm not sure if the plumber was aware of this but I wrote an email to explain what I found and asked for a credit. I am following up on the email and will leave this here because currently this reflects my sadness and disappointment at what happened. To be fair--Britt responded quickly to the call, and was very good about following up--and he did a reasonable quote for the slab work/replacement portion. However I just couldn't figure out why he would charge me so much for locating the line if that's something other plumbers are not charging extra for, especially such a high amount. As a new homeowner I didn't know and I was overcome with panic so I just paid it. I will update this review if they refund me.

Atlanta Star Plumbing works with Mike Hampton Restoration company to commit fraud. The plumbing…read morecompany told me it was a plumbing issue and to contact their friend Mike to do restoration on my home. Mind you my carpet was wet in a small area. Hampton Restoration comes out and attempts to file a fraudulent claim with my homeowners insurance for $20,000. Turns out I didn't have a plumbing problem. My carpet was wet because I had a hole in my roof. Atlanta plumbing lied because they were in on the fraud attempt. The fraud didn't work. I got my roof fixed and the carpet is now dry.

I would never use Allgood plumbing Again! I hate to give them a bad review but it is what it is…read more The guys that came out were were professional and knew their trade so I can't take that away. However, the discussion leading up to the job seemed like it was more work than he talked it up to be. It was presented as if the job was a massive undertaking and would require at least four hours of work. At least that was how I interpreted it. We agreed on price and they started. 1.5 hours later they were finished. This job cost me $1252.00 And when I received the email invoice I was surprised that there wasn't a breakdown of pricing. It only showed the total cost of $1252. I called about the breakdown and discovered the price to install a toilet that I provided was $750! idk but this seemed extreme. None the less I paid the full invoice. Learning experience for using Allgood plumbing I will be sure to shop around next time

He did a great job replacing my water heater. Charge was…read more$350 plus the cost of the water heater as quoted. He was on time and had it installed in about 2 hours.

Great job! I highly recommend this company! They do great work and they made sure everything was…read moreperfect before they left.

I called Anthony to repair a water main break in our front yard.He was able to get it taken care of…read morethe very next day. His team was prompt, professional, and fairly priced. I would definitely call him again for any plumbing issues. Thank you!

We have used Snellville Heating Air & Plumbing for over 20. years. We just had our six month HVAC…read morecheck and the process from scheduling to the actual home visit was prompt and professional. We had a new Tech named Chaz and he was so polite and knowledgeable that it was a seamless transition from our previous tech. This is the consistent service you will receive, you will not be disappointed. Plus, they continue to use the lastest technical tools for their service visits. See photo attached to this review. Michael and Marlena Wald

I just have to post a review for this company and in particular for the amazing service tech,…read moreJesse, who did our plumbing repairs yesterday. We had a leak in the slab of our home and Jesse was professional, knowledgeable, efficient, and as an added bonus he was extremely kind and courteous! He even cleaned up after himself lol! Thank you, Jesse! And thank you Snellville Heating Air & Plumbing!!