The attention and care given was Wonderful!…read more I made an appt for sensitivity in my tooth, just before traveling out of the country. Dr Nekia was all things Attentive, Helpful and Friendly!! After an x-ray revealed infection...she told me that I need a root canal. But, those take 2 visits! To accommodate me and allow me to not travel with pain or eating restrictions, Dr Nekia Neither too her lunchtime to do a procedure in 1day that warranted 2 days!! The procedure didnt feel rushed or painful and I left for my trip feeling amazing! Thanks Dr Nekia and the amazing SCD team!!!!

I HAVE NEVER EVER! Red flags began before the initial…read moreappointment: staff call prior to initial appt to tell me medical insurance provider has the wrong birthdate (not true); day of initial visit discuss dental coinsurance is 20%, so why attempt to charge and collect more than 50% of estimated charges for regular cleaning before being seen? Pre-pay almost $200 before being seen for 1st visit, then after seeing patient suddenly say initial charge already paid doesn't include full-series xrays and that requires additional $75+!!! Excuse given that "notes say patient doesn't have full set of teeth, and because she has more teeth they NOW have to take full xray panel" What competent provider doesn't take full xrays at initial visit??? And when asked where'd the note come from saying the patient didn't have full set of teeth, they can't say! I'm told the practice is out of network for all insurance providers and you do not file any dental insurance claims directly, I must submit claims for dental insurance reimbursement - if that's the case why require all the insurance information 24 hours prior to the appointment and call insurance companies for pre-authorizations? A $25 deposit for next visit is charged at initial visit (prior to seeing dentist/hygenist) and I NOW fully understand why!!! Anyone with good sense visits once and NEVER comes back or keeps the follow up appt!!! New patient intake forms submitted more than 24 hours before initial appt are very thorough and asked extensive medical questions including all medications, but questioned for list of medications during exam as if that information is missing!? After initial exam and cleaning, an attempt for additional treatment requested a 25% deposit payment due when scheduling appointment with balance due at appointment!!! The money-grubbing is necessary because the quality of care and customer service will NEVER garner this practice repeat business or genuine referrals!!!!

On 2/25/2026, I had an appointment with Dr. Chappelle, DDS, P.C. Upon arrival his dental assistant…read moretook multiple x-rays a intraoral and comprehensive for me. Afterwards, I was told that I probably needed a route canal, He made another appointment to come back to him. I have bad anxiety, so requested that he call in a prescription for me to get through the procedure. He said he would. The next day I called the pharmacy, He never called in the prescription. I was charged $385.00 for x-rays that properly won't be taken (used) by another dentist. He's disgusting and a liar. Don't be fooled by the 5 star reviews. Im not going to read the reply from Mr. Chapplle. His record of my medical history is outdated. He's office staff didn't even give me the opportunity to update my Health History from 4/8/2024. My appointment was on 2/25/2026! Another visit on March 3, 2026, I cancelled. Furthermore, one of his office staff should have given me a new health form to update my information from two years ago. Still covering up his own faults. Lastly, his office staff had my new cell number. No one from his office couldn't update me on any changes. He did go over instructions for a ride to and from his office. No matter the procedure. i cant make a comment concerning his post. i cant comment on something that not true. I have all the text messages. Nothing in none of texts messages notated Maryland guidelines.

Thank you Dr. Chappelle. I don't know how many people send thank you notes to their dentist, but I…read moreknow if any dentist deserves it, you do. I was thoroughly impressed by the expertise and kindness of you and your staff extended to my Mom during our most recent visit. Looking forward to the followup.

I absolutely love this dental team! You're treated with such care when you're there. They're all…read moreknowledgeable, friendly, and personable. My Dental Hygienist* during my last appointment (yesterday haha!) has quickly become my favorite. I can't wait to sit in her chair again. I learned so much in our time together & we share so many laughs lol. My only concern is that I'd like to come more often in the year, but the appointments are always full.

I've been a patient here for over 10 years! I appreciate the care I've consistently received here…read moreand attention to detail. I wouldn't have it any other way!

Dr. Pittman is an attentive and knowledgable dentist. Her staff is professional and the office…read morespace is really nice with great music! I have been a patient of Dr. Pittman's for a few years and have seen her business grow and thrive. It is easy to make an appointment and you dont have to wait long when you arrive. Perfect dental experience! P.S. She cares too! She checked and cleaned my teeth before I started chemo to make sure I did not have dental issues during treatment. THANK YOU, DR. PITTMAN!

They are great. She listened to my issues an found other solutions to my problems before taking any…read moredrastic steps i suggested. In all she fixed my issues I had been having for months. I highly recommend.

Dr. R and her staff are very efficient. They make every effort to put their patients at ease. They…read morelisten and encourage expressing concerns. I highly recommend this dentist and her staff.

First off, if I could give Dr. Jun 10 I would. After having a bad experience with my previous…read moredentist, I decided to shop around and decided to go with Dr. Jun. It was super easy to make my initial first appointment, and the consultation was great! Fast forward to today .... I had my first fillings done by Dr. Jun and enough words cannot be said. Dr. Jun was very gentle, but what I noticed immediately is that he was VERY THOROUGH. You can tell that he's is really passionate about his work, and that he truly treats patients teeth like they are gems..... at least that's how I felt . The front desk staff is very friendly and there's never really a long wait when you get there to be taken in the back and the dental office is really quiet and serene. I'm definitely a patient for life! Thanks Dr. Jun!

SCAM ALERT! The new owner of what was perviously Ingrao Dental has run this office into the…read moreground. The dentist there became a dentist in the Army and if that isn't a red flag, I don't know what is. I went for a cavity to be filled in May of this year. They billed my medical insurance instead of my dental insurance, hence the continuous denials from BCBS. I received a text reminder for my next appointment scheduled for 10/13 to which I cancelled. I had no intentions on EVER returning to this office. Fast forward to today 10/21/22 and I get a bill that says $132 is 30 days past due (never received a bill mind you) and a $35 no show, even though I cancelled. I get emails everyday from the post office with images of mail being delivered that day and not once was a bill from their office in there. Also, I have a permanent retainer and the dentist said he could remove them and fit me for a removable retainer. Gtfoh my guy. You're not an Orthodontist. This guy and his practice is FOS and nothing but A SCAM. Don't say I didn't warn y'all!

Thank you to Dr Park for being a solution provider and coming through with the solution. Dr Park…read morehandled this issue well and I have changed my 1 star rating to 5 star for how he followed through and is a man if his word. Thank you Dr Park

From the first phone call, the customer service team is upbeat, organized, and on top of every…read moredetail, from insurance questions to scheduling and reminders. They greet you by name, keep the check‑in process smooth, and somehow manage to juggle a busy schedule while still making each patient feel like the only one on the calendar. Office manager Katrina is the heartbeat of the front office. She was professional, calming, and relentlessly solution‑oriented. She goes above and beyond to resolve billing or insurance issues, explain treatment plans in plain language, and make sure every visit ends with all questions answered and next steps crystal clear. Her leadership shows in how cohesive and welcoming the entire team is, and you can feel her commitment to patient care in every interaction. Dental hygienist Darryl delivers one of the most meticulous cleanings you'll ever experience, without ever feeling rushed or rough. He takes time to walk through exactly what he's seeing with your gums and teeth, coaches you on brushing and flossing technique specific to your mouth, and checks in frequently to be sure you're comfortable at every step. By the end of the appointment, your teeth feel incredibly clean, and you leave with practical, personalized tips that make you feel genuinely cared for, not like you were just run through a routine.

There is nothing wrong. I can say about this dental office. The staff is always friendly and…read moreaccommodating, and the staff always makes you feel welcomed! Dr. E Rocks!

As soon as I arrived for my appointment, they were ready to take me to the back. The quality of…read morecare was very good and all my questions were answered with knowledge and enthusiasm. I will certainly stay here.

The staff were amazing, friendly and professional. I have very bad anxiety about going to the…read moredentist but I felt at ease and very well taken care of. The dentist explained everything to me and made me feel comfortable. I will continue to come here for my dental care. I highly recommend Trusted Smiles of Upper Marlboro.