1. Rix Robert E, DDS

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    Upper Marlboro, MD

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    Rix Robert E, DDS

    5.0 (1 review)

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    8 years ago

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    Woodview Oral Surgery - Dr. Nkungula doing her thing!

    Woodview Oral Surgery

    3.7(7 reviews)
    7.5 mi

    Even though I haven't been going there for long, my experience has been really good! Although it's…read morefar from where I live it is worth it to come here than somewhere close that doesn't have the same profession as they do here. The staff are very welcoming and sweet. Will recommend it to anyone that is looking for a good orthodontist!!

    I would not recommend anyone go here. My appt kept getting rescheduled, i called them at least 6…read moretimes just to get my appt date (no answer no call back) then when i did get there i felt like they were very rough on my teeth! Soon as i left i immediately started feeling severe pain i cried for hours ! I was given a written prescription instead of it being e prescribed!! Then i called like two days later nobody is answering the phone, i waited a day later to call the on call person no answer so i texted the on call number no response, a day after that i called that on call number again no answer no call back!! I am highly upset and highly disappointed and then medication i was given wasn't a high dosage to maintain my pain ! It was very low in actuality! I took at least 5 pills back to back to keep me calm! This is the worst experience i have ever had!!!!! I never want to return ! I'm very disappointed in the community between the staff and me as a patient!! The pain is so bad! I ended up just taking a perc from a family member which eased my pain so much in little time

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    Southern Maryland Oral Maxillofacial Surgery

    Southern Maryland Oral Maxillofacial Surgery

    2.4(9 reviews)
    8.7 mi

    My two experiences with this doctor was very uncomfortable. The initial appointment and the actual…read moreday to get my wisdom tooth pulled, Dr. Michael Choi shows a great deal of irritation in his face and body language. He's very short and irritable with his responses. Sometimes, he just nods his head yes or no due to him being so annoyed. Also, this was my very first time having any surgery in my entire life! I had NO clue how this would go. Dr. Michael Choi was not vocal at all during the procedure to make me feel comfortable. For an example, I did not know when I would get stuck with a needle to be numb, which needle would hurt more than the other, when a tooth has been removed and when we were moving on to the next. The only thing he was vocal about was when he needed me to "turn my head to the left." The amount of tension in the room from his irritable face expressions and body language made me and in my opinion, his assistants very uncomfortable and feel like a burden during a extremely scary and stressful time for me as a first time surgery patient. The second Doctor Michael Choi stepped back, I did not know we were finished. I asked him "are we done?" He did not vocally tell me yes like he never vocally responds, all he did was nod his head. He asked if I had any questions then quickly exited the room. I would never recommend anyone especially if it's their first time to Doctor Michael Choi. It was an extremely difficult and heart aching experience with him as my doctor on top of already being extremely nervous ALL MONTH and never having any kind of surgery AT ALL in my entire life. I pray whatever he has going on in his personal life does not continue to fall over in his place of profession. That will only cause somebody else going further uncomfortable and like a burden the same that it made me. Thanks

    1 star do to the pain and discomfort I felt during surgery even though i was sedated. This is the…read more2nd time ive used them to extract my wisdom teeth. The first time i was totally asleep and felt nothing but it was with a different Dr. This time i was sleep but i felt pain and pressure. Maybe they didn't use enough sedation this time even though i paid to be totally asleep. Waldorf office and Dr Choi

    Greenbelt Oral & Facial Surgery - Front entrance

    Greenbelt Oral & Facial Surgery

    3.9(41 reviews)
    13.5 mi

    Dr Joyce was so honest and informative I appreciate his…read moreapproach and expertise! He gave me multiple options for my dental care and was extremely patient! I would recommend him and his staff to anyone wanting a knowledgeable oral surgeon office Thank you so much!!

    I rarely leave negative reviews, but I feel obligated to share my experience so that other…read morepatients--especially those dealing with a painful dental emergency--know what to expect. I was referred to this office by another dentist because I had an infected wisdom tooth and needed emergency treatment. I called as soon as the office opened, explained my situation, and was told to complete my paperwork and come in immediately. The doctor told me he would squeeze me in between scheduled appointments because it was an emergency. I arrived around 11:00 a.m., completed the check-in process, verified my insurance, and paid approximately $1,500 before my procedure. I was then told to wait. I asked how long the wait would be and was told it would probably be another two to three hours. I understood that emergencies can involve waiting, so I was patient. By around 3:30 p.m., I had been there for hours longer than the estimate I was given, so I went to the front desk to ask for an update. Instead of receiving one, I was made to feel like I was inconveniencing the staff simply by asking a reasonable question. One receptionist repeatedly interrupted me while I was speaking, dismissed my concerns, and responded in a way that came across as impatient and unconcerned. Rather than checking with the doctor, she repeatedly told me to sit down and wait. Earlier in the day, I had even asked if I could leave and come back later if the doctor was running behind. I was told I could not leave and that I needed to stay in the office until the doctor was ready. Because of that, I remained there the entire day. After I insisted that someone ask the doctor how much longer it would actually be, I was finally taken to a treatment room. At that point, I thought the procedure was about to begin. Instead, I waited for approximately two more hours. During that time, I had already been given medication and was sitting there in pain while repeatedly being told, "He'll be in shortly." The procedure itself was completed successfully, and I have no complaints about the surgical work. My complaint is about how my time and my concerns were handled. I arrived around 11:00 a.m. and did not leave until approximately 7:00 p.m. The procedure was not performed until after the office had finished seeing its scheduled appointments. Unfortunately, the problems continued after surgery. I was discharged without the work excuse my employer required, even though the office later acknowledged that it should have been provided before I left. I then spent the next several days making repeated phone calls trying to obtain a work note and disability paperwork. I was promised callbacks that never happened, told documents would be emailed that I never received, and had to make multiple trips back to the office because paperwork was incomplete or not ready when I had been told it would be. One example that stood out was receiving a phone call at approximately 4:55 p.m. telling me my paperwork was finally ready for pickup--even though the office closed at 5:00 p.m. When I explained that it was impossible for me to make it there in five minutes, I was essentially told that I could either have it emailed or come back another day. It was the same dismissive attitude I had experienced throughout the entire process. This review is not about the outcome of my surgery. It is about the customer service, communication, scheduling, and the way I was treated as a patient. Based on my experience, I cannot recommend this office for anyone dealing with a dental emergency. My emergency was repeatedly placed behind scheduled appointments, I spent nearly eight hours in the office despite being told I was being "worked in," and I had to spend additional days chasing paperwork that should have been handled before I was discharged. If you have a scheduled appointment, your experience may be different. But if you are in severe pain and need emergency treatment, I would strongly recommend looking for an office that can provide more timely care, better communication, and more professional follow-up!

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    Rix Robert E, DDS - oralsurgeons - Updated September 2026

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