We had a great experience at Martha's Hair Salon! My son got his haircut by Oscar, and we were very…read morehappy with the service. Oscar was very professional, polite, and did a great job. My son loved his haircut! We'll definitely be coming back. Highly recommend Oscar and Martha's Hair Salon!

My family and I have been coming to Martha's hair salon…read moresince they had their location in the mall which has been almost 20 years. We have always been content with the services they provide!

I am writing to express my deep disappointment regarding a recent experience I had Best Kept…read moreSecrets Salon on Rosemont Avenue, which fell far below the standard of professionalism and service that their pricing suggests. Prior to my appointment, I communicated my desired hairstyle and even provided a reference photo. Based on this, I was quoted a premium price--an amount I was prepared to pay under the assumption that I would be receiving a service reflective of professional standards and products. However, upon arrival, I was met with several concerning issues. There was only one stylist on duty, and she not even close to finish with her customer. I waited 90 minutes for her to finish. Before my hair was washed, I inquired about the products that would be used, as I am particular about maintaining my hair with professional-grade items. To my surprise, the stylist presented products I had never heard of, and when I voiced my concern, the other stylist (who arrived 45 minutes late for her appointment) openly laughed. My stylist then offered to use Mane and Tail or Head & Shoulders and questioned my objection to them being labeled as professional products. I began to feel apprehensive about the trajectory of the appointment. The situation further deteriorated when the stylist washed my hair using cold water, struggling to get the temperature to a comfortable level. Still, I remained patient. After shampooing, we returned to her station where she prepared to blow-dry my hair. I asked why, as I had clearly requested "flat twists" and shared a photo during the booking process. She responded that she did not know how to do that style. The other stylist, who had booked the appointment, expressed surprise and admitted she assumed her colleague had the necessary skills. What followed was an awkward silence as my wet hair remained untouched. To make matters worse, my stylist then left the salon--without informing me--to purchase food for her child, leaving me alone in the chair. Not knowing when she would return, I began detangling my hair myself. I asked the other stylist for a wet brush; she appeared unfamiliar with the term and later informed me none were available. When I requested sectioning clips, none could be found. I ultimately had to use dusty rubber bands from a shelf to section and detangle my own hair. I informed the remaining stylist that I would be leaving once my original stylist returned. I offered to pay for the shampoo service. She contacted the salon owner, who arrived ten minutes later--still before my stylist returned. I explained the situation, only to be met with a smug "Okay, have a nice day" in response. This experience was not only disappointing, it was deeply unprofessional. Charging high-end salon prices while using subpar products and providing disorganized, dismissive service is unacceptable. I left feeling disrespected, frustrated, and inconvenienced. Clients deserve transparency, respect, and professionalism--especially when paying premium prices. African American women with natural hair often face significant challenges when seeking high-quality hair care services. It is not uncommon to travel long distances and pay premium prices to find stylists who are knowledgeable and respectful of their hair texture. This ongoing struggle highlights a broader need for more inclusive and professional hair care options within Frederick county.

My daughter hair was beautiful!!! Thanks to Mr. Keith. Would recommend him and the so anyday‼read more

Brittany was awesome! My 5yo daughter loved her and so did I. Thoughtful, honest and talented. Fun…read moreto talk to. Everyone there was super friendly, taking time to chat with my daughter while she waited for me. We will be back for sure!

I went in for caramel balayage and what I received was BRASSY, UNEVEN SLOPPY highlights! I returned…read moreto the salon the same day and expressed my discontent with my hair. The stylist said she could lighten it or have an all over color done. I chose to have the all over color as I did not want to damage my hair again. The all over color was free of charge. I called the manager and asked if I could get refunded, even just the difference between the balayage and the single color. I paid $130 to have my hair look the same as it did before BUT now DAMAGED and PATCHY because of the areas that were lightened. I will now have to continue coloring my hair when it fades. Very disreputable service....

I went to Elements Of Style in Sykesville originally, but when I moved to Frederick, I was…read moredelighted to find out that they had a second salon there. Brooklyn/Brooke is wonderful! Everyone else seems terrific, too. Cannot recommend enough.

First of all, let's be clear about how committed I am to Taylor and how well she treats my brows…read morelol. I literally drive from D.C. to Frederick because I don't trust anyone else lol - she is that good for me! When you've found a good thing right? Let's get into the shop. The shop is fairly new to Frederick - located in The Village at Wormans Mill. It share a strip with a few other cute shops like the corner ice cream shoppe, a bakery, and a very tasty Mexican restaurant called Plaza Mexico. So head over, get your hair done, wax that unibrow, and grab some some food.

I have been coming here since they opened. Staff is always pleasant. I get eyebrow/lip waxings and…read morehave never had an issue. My haircut is always how i would like. They also did my hair for my wedding along with all my bridesmaids (8 of us all together), the styles were perfect how i wanted them and my hair stayed in all day and evening, i loved it! Highly recommend.

Awful!!!!! I went in for a hair cut and came out with a mullet. I saw it and cried. They need to…read moresend their staff back to cosmology school

Libi is a hair magician -- plain and simple. From the moment I sat in her chair, there was an…read moreinstant connection. She just knew exactly what my hair needed. She used the Keratin Complex Express blowout on me, and let me tell you... even in the thick Maryland humidity and being outside all day, there was ZERO frizz. That's magic. She gave me the best shampoo of my life, didn't miss a spot (even got that tricky lower back section), and when I left her chair, every single piece of hair was perfectly in place. I live in Baltimore, but honestly, I would drive hours to see her -- she's that amazing and talented. If you're looking for someone who truly gets it and makes your hair dreams come true, Libi's your girl.

I have gone to Avenue West for many years and found them friendly, capable and fine price. My wife…read moregot excellent service also.

Just moved back to the area and was looking for a new stylist. Saw a before and after of a friends…read morehair that Kayla did and thought I would give her a try! Had ombré done a year ago before I got pregnant and hadn't touched my hair since! Went in asking to go back to my dirty blonde and she totally nailed it!! I am usually picky with my color and cut and I absolutely LOVE both! Prices are great and she is so sweet! There are a million other salons between where I live and Kayla but I will definitely be back! She is my new stylist going forward. So happy

In town on business and needed a men's haircut. Quick service, exactly what I asked for, and…read morehonestly a little better than my regular. Great place!

The only place I allow to touch my hair. Wonderful careing professionals. Sherry is my favorite she…read morealways makes me look absolutely fabulous. You can not go wrong trusting her with your beauty needs.

Absolute horrible service! Walked in for a haircut, and the owner acted like it was a hassel, she…read morehad to finish playing her computer game before helping her customer. The haircut was also horrible, she did not even take the time cut the hair wet, she took about 3 snips and that was it. I have told everyone to never go there, not worth your time! Worse haircut experience ever!